Specialist Vets in Carmarthen

## Summary Seren Vets Carmarthen Ltd describes itself on its website as a **new, independent small-animal practice** working from **brand-new, purpose-built premises** designed with **environmental sustainability** in mind. Recent reviews repeatedly point to a **modern, clean clinic with short waits**, and several owners mention **separate waiting areas for dogs, cats and exotic animals**, which can matter for nervous pets. Based on the latest written reviews available, the practice appears particularly set up for **exotics** (rabbits, guinea pigs and a parrot are specifically mentioned), with detailed owner education (for example, hay-intake strategies for a rabbit and diet/vitamin guidance for a parrot). Owners also describe **injections for skin/allergy and respiratory issues**, **cat neutering**, and compassionate support during **euthanasia**, including staff **staying after closing time** in one case. ## Services - **Small-animal veterinary care** (as stated on the website). - **Exotics care (as per reviews):** - Rabbit consultation with discussion of ongoing illness and diet/hay intake strategies. - Guinea pig consultations described as thorough and informative. - Parrot treatment: removal of a **nasal stone**, plus diet/vitamin advice. - **Dermatology/allergy treatment (as per reviews):** flea allergy treated with **two injections**, with improvement noted a week later. - **Ear problem treatment (as per reviews):** described as “slowly healing” after a return visit. - **Neutering (as per reviews):** cat neutering, with the owner reporting a smooth procedure and quick return to normal behaviour. - **Respiratory/URI treatment (as per reviews):** “upper respiratory infection” treated with **two injections**. - **End-of-life care (as per reviews):** euthanasia described for a dog, with staff staying well past closing time. - **Veterinary Nurse Training facility** (from structured clinic data). - **Visiting clinic days (as per reviews):** one reviewer says they were able to see **Tom from Origin Vets** at Seren Vets during clinic days held there. ## People - **Dr Lance Jepson**: Mentioned for treating a Red-lored Amazon (parrot) by removing a nasal stone “quickly,” and for taking time to answer questions and give diet advice, including suggesting new foods/vitamins. - **Kevin**: Repeatedly mentioned for exotics (rabbit and guinea pigs). Owners describe clear explanations of what’s going on, checking understanding, and giving practical feeding/diet methods (specifically increasing hay intake). Handling is described as gentle/soft-spoken during examinations. - **Dr Ana Santos**: One owner says their dog stayed calm and did not bark, attributing this to her approach and ability to connect with the dog. - **Jo (and staff)**: Mentioned in connection with euthanasia support, with staff staying well after closing time. ## Reviews **Google rating: 4.9 stars from 118 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Exotics support is a recurring theme**, with rabbits, guinea pigs and a parrot specifically discussed; owners highlight thorough explanations and practical diet guidance. - **Calm, clean environment and smooth logistics**, including “nice and tidy,” “spotless,” “no long waitings,” and easy parking; one owner notes **separate waiting areas** for dogs, cats and exotic animals. - **Treatment outcomes mentioned** include improvement after injections for a flea allergy, ongoing improvement for ear issues, and a reported smooth cat neuter with a rapid return to normal behaviour. - **Compassion in difficult moments**, including euthanasia support where staff stayed beyond closing time.

## Summary Dyffryn Tywi Equine Clinic is an equine-focused veterinary service that, based on owner reports, is frequently used for urgent call-outs and end-of-life care. Reviews describe vets attending very quickly for sudden illness (one owner says a vet arrived within 30 minutes), providing clear updates “throughout the day and night” during critical cases, and handling euthanasia visits with time and space for owners to say goodbye. Several owners also mention practical aftercare being organised (for example, arranging removal of a horse’s body) and thoughtful touches such as plaiting and returning a section of tail and sending a condolence card. One review raises a serious concern about safety during handling (alleging a vet arrived with an undisciplined dog and that a foal was injured), which sits in contrast to many accounts praising professionalism and calm handling. ## Services - **Emergency/urgent equine care** (listed as emergency veterinary services; owners describe rapid response to sudden, severe illness). - **Euthanasia and end-of-life support**, including: - Breaking difficult news gently and explaining when euthanasia is needed (as described by owners). - Allowing time and space for owners to say goodbye. - Arranging **body removal/collection** after euthanasia (mentioned in multiple reviews). - Bereavement support gestures such as a **condolence card** (reported by an owner). - **Inpatient/critical case care with ongoing updates** (one owner reports receiving updates day and night while their horse was under the clinic’s care). ## People - **Phillipa** (role not stated): mentioned by an owner as “absolutely brilliant” during a euthanasia visit and for organising aftercare (body removal). - **Brogan** (identified as a vet): described as arriving quickly to an emergency, being calm and compassionate during euthanasia, giving the owner time to say goodbye, arranging collection afterwards, and making a tail-plait keepsake. - **Jed** (identified as a student): mentioned alongside Brogan during an emergency euthanasia visit; described as compassionate and caring. - **Sarah** (identified as a vet): one owner describes her as understanding, giving the family alone time before euthanasia, and being emotionally supportive during the process. - **Lisa** (role not stated): named in a long-term client’s recommendation alongside “all the team”. ## Reviews **Google rating: 4.8 stars from 57 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - **Urgent response and practical action in crises:** one owner reports being registered immediately and having a vet attend within 30 minutes for a suddenly ill horse. - **End-of-life care is a major theme:** multiple owners describe compassionate euthanasia support, gentle communication, and help organising what happens afterwards (including body removal). - **Communication during serious illness:** one owner highlights receiving updates “throughout the day and night,” including when the news was bad. - **Personal touches remembered by owners:** examples include plaiting and returning a section of tail and sending a condolence card after a loss. - **A serious negative safety allegation appears in one review:** it claims a vet brought an undisciplined dog to an appointment and that a foal was frightened and fatally injured; this conflicts with other owners’ descriptions of calm, professional handling.

## Summary Weighbridge Referral Service is a small-animal orthopaedic **referral** practice established in 1995 by Steve Butterworth. It’s set up for investigation and treatment of orthopaedic problems (rather than routine first-opinion care), with reviews repeatedly describing detailed discussions of **surgery options and likely outcomes**, plus guidance on **aftercare, medication, and insurance/payment processes**. Specific cases owners mention include **cruciate ligament surgery** (including surgery on both back knees) and operations for **luxating patellas**. ## Services - Small-animal **orthopaedic referral** investigations and treatment. - **Cruciate ligament surgery** (owners mention procedures on one or both back knees, with follow-up check-ups). - Surgery for **luxating patellas** (one dog described as having operations on both legs at different ages). - Discussion of **different surgical options and their success rates**, plus **medication and aftercare** planning (as described by owners). ## People - **Steve Butterworth** (named as founder; described in reviews as “Dr Butterworth”): owners highlight clear, detailed explanations of options (including success rates) and help navigating the process from treatment choices through aftercare. - **Nursing team/staff** (not individually named): mentioned for handling a reactive dog “sensitively and without judgement,” and for making nervous dogs comfortable enough that they were happy to return for check-ups. ## Reviews **4.8 stars from 38 reviews.** Themes below are drawn from the latest written reviews available to us. - Owners describe successful orthopaedic outcomes, including long-term mobility after **luxating patella operations** and recovery after **cruciate ligament surgery** on one or both knees. - Repeated mention of **thorough explanations and sound advice**, helping owners understand their dog’s condition and what to do next. - Support with the practical side of referral treatment: **aftercare plans, medications, and insurance/payment processes** are specifically mentioned. - Several reviews note good handling of anxious/reactive dogs, with pets returning for check-ups without fear. - One review highlights clear communication around **COVID-safe procedures** and repeating explanations to ensure the owner understood.

## Summary Clements Equine Surgery Ltd presents as an equine breeding and boarding facility focused on sport-horse stud work, rather than a general small-animal vet clinic. The website describes a “full range of breeding services” including AI, embryo transfer and foaling, alongside stallion services and short- or long-term boarding for mares and youngstock. In reviews, owners and visitors most often mention a well-run yard, professionalism, and receiving regular updates during a mare’s stay. Notes on the available data: the inputs conflict on where the facility is based (different sources give different place information). ## Services - **Equine-only services** (horses). - **Stud/breeding services** described on the website, including: - Artificial insemination (AI) - Embryo transfer - Foaling support - Stallion services - **Boarding/livery**: short- or long-term boarding for mares and youngstock; “livery services” also listed. - **Sport horse breeding and production** (as described on the website). - **Paddock management** (listed on the website). ## People - Reviews describe the business as **family-run**, with multiple reviewers commenting on the people running the yard. - One reviewer specifically valued **regular updates throughout the mare’s stay**, suggesting ongoing communication during livery/stud visits. - Reviewers also mention the team being **knowledgeable and helpful**, and that the yard is **very well run**. ## Reviews **Google rating: 5 stars from 6 reviews.** “Themes below are drawn from the latest written reviews available to us.” - Owners/visitors describe a **well-run yard** and **professional service**. - **Communication during stays** is highlighted (e.g., “regular updates” while a mare was on site). - Multiple reviews focus on the **people running the facility** being hardworking, knowledgeable, and helpful.

## Summary Carmarthen Veterinary Hospital is a purpose-built RCVS-accredited veterinary hospital with an on-site dedicated night service (MiNightVet) providing 24-hour emergency care staffed by its own vets and nurses. The website also positions the hospital for referral work in ophthalmology, orthopaedic surgery and dermatology, including laparoscopic (“keyhole”) surgery and other soft-tissue/orthopaedic procedures. From the latest reviews available, owners most often describe urgent and emergency cases being handled quickly (including a dog with a “massive seizure”) and praise clear discussions about risks versus costs. However, there is also a sharply conflicting account alleging inadequate treatment leading to irreversible harm and a focus on money. ## Services Based on the clinic website summary, services and capabilities include: - **24-hour emergency care** on-site via **MiNightVet**, with dedicated night staff - **Consultations** and **six-month health checks** - **Vaccinations**, **microchipping**, and **parasite control** - **Neutering** and **surgery** - **Dentistry** - **Diagnostic tests & imaging**, plus **blood sampling** and **blood pressure checks** - **Nurse clinics** - **Dermatology referral service** - **Referral services:** ophthalmology, orthopaedic surgery, soft tissue surgery, and **laparoscopic (keyhole) surgery** - **Chemotherapy** - **End-of-life care** including **euthanasia** - **Grooming & nail clipping** and **anal sac expression** - **Home visits** Species listed on the website include dogs, cats, rabbits, ferrets, small rodents, small cage birds, and wild birds. ## People - **Amy (named in a review)**: one owner specifically credits Amy (and the wider team) with “clear communication about risks vs costs” during their dog’s treatment. - **Night care and day care teams**: mentioned in a seizure emergency case review, where the owner highlights both the night and day teams’ support during a traumatic situation. - **Admin team**: described in one review as “super helpful and supportive” during an emergency case. ## Reviews **Google rating: 4.2 stars from 5 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Emergency/urgent care features heavily**, including care for a dog with a sudden severe seizure and another emergency case while the owner was travelling. - **Speed and responsiveness** are mentioned (“brilliant quick service”). - **Communication about decision-making** is highlighted in one account (“clear communication about risks vs costs”). - **A serious negative allegation conflicts with the positives**: one reviewer reports failure to treat properly causing irreversible damage, and claims the clinic “only cares about money.”