Emergency Vets in Carmarthen

## Summary Dyffryn Tywi Equine Clinic is an equine-focused veterinary service that, based on owner reports, is frequently used for urgent call-outs and end-of-life care. Reviews describe vets attending very quickly for sudden illness (one owner says a vet arrived within 30 minutes), providing clear updates “throughout the day and night” during critical cases, and handling euthanasia visits with time and space for owners to say goodbye. Several owners also mention practical aftercare being organised (for example, arranging removal of a horse’s body) and thoughtful touches such as plaiting and returning a section of tail and sending a condolence card. One review raises a serious concern about safety during handling (alleging a vet arrived with an undisciplined dog and that a foal was injured), which sits in contrast to many accounts praising professionalism and calm handling. ## Services - **Emergency/urgent equine care** (listed as emergency veterinary services; owners describe rapid response to sudden, severe illness). - **Euthanasia and end-of-life support**, including: - Breaking difficult news gently and explaining when euthanasia is needed (as described by owners). - Allowing time and space for owners to say goodbye. - Arranging **body removal/collection** after euthanasia (mentioned in multiple reviews). - Bereavement support gestures such as a **condolence card** (reported by an owner). - **Inpatient/critical case care with ongoing updates** (one owner reports receiving updates day and night while their horse was under the clinic’s care). ## People - **Phillipa** (role not stated): mentioned by an owner as “absolutely brilliant” during a euthanasia visit and for organising aftercare (body removal). - **Brogan** (identified as a vet): described as arriving quickly to an emergency, being calm and compassionate during euthanasia, giving the owner time to say goodbye, arranging collection afterwards, and making a tail-plait keepsake. - **Jed** (identified as a student): mentioned alongside Brogan during an emergency euthanasia visit; described as compassionate and caring. - **Sarah** (identified as a vet): one owner describes her as understanding, giving the family alone time before euthanasia, and being emotionally supportive during the process. - **Lisa** (role not stated): named in a long-term client’s recommendation alongside “all the team”. ## Reviews **Google rating: 4.8 stars from 57 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - **Urgent response and practical action in crises:** one owner reports being registered immediately and having a vet attend within 30 minutes for a suddenly ill horse. - **End-of-life care is a major theme:** multiple owners describe compassionate euthanasia support, gentle communication, and help organising what happens afterwards (including body removal). - **Communication during serious illness:** one owner highlights receiving updates “throughout the day and night,” including when the news was bad. - **Personal touches remembered by owners:** examples include plaiting and returning a section of tail and sending a condolence card after a loss. - **A serious negative safety allegation appears in one review:** it claims a vet brought an undisciplined dog to an appointment and that a foal was frightened and fatally injured; this conflicts with other owners’ descriptions of calm, professional handling.

## Summary ProStock Vets Ltd is an independently owned, dedicated farm animal practice established in 2011. The clinic website summary says it started with four vets and has grown to “over 30 vets” with multiple branches. Reviews available to us are mostly brief but include specific farm-animal use cases (for example, treatment of a “poorly lamb”) and repeated comments about professionalism—alongside a small number of accounts describing poor front-desk handling in a non-clinical situation (a training course booking). ## Services - **Farm animal veterinary services** (described on the clinic website summary as a dedicated farm practice). - **Emergency veterinary services** are listed in the clinic data; the website summary we have does not describe out-of-hours arrangements. - **On-farm visit** is implied by a review describing a vet arriving early to treat a lamb. ## People - **Chris (vet)**: mentioned by name in a review as treating a poorly lamb; the owner noted he arrived early and was professional. - **Front desk/reception team**: one reviewer described a staff member being very helpful (including looking up an address online), while another described being “rudely greeted” with “attitude” and poor communication when turning up for a booked course. ## Reviews **Google rating: 4.6 stars from 35 reviews.** **Themes below are drawn from the latest written reviews available to us.** - Multiple reviews describe staff as **friendly and professional**, though most don’t include clinical detail. - **Farm animal care example:** one owner says a vet “fixed our poorly lamb,” arrived early, and was professional. - **Cost:** one reviewer describes the service as “bloody expensive” but still “great vets.” - **Non-clinical admin experience varies:** one person praised a helpful desk interaction, while another reported a serious booking/communication failure and rude reception when attending a paid course.

## Summary ProStock Vets Ltd is an **independently owned, dedicated farm animal practice** (established in 2011). Based on the clinic information and reviews, it appears set up primarily for **livestock work**, with **emergency veterinary services** listed in the clinic data. In written feedback, owners specifically mention a vet **treating a poorly lamb** (arriving early and being “very professional”), alongside general comments about staff being **friendly and professional**. Reviews also include mixed signals on the front-desk experience: one older review describes a **course booking/communication failure and rude reception**, while another reviewer (who didn’t use clinical services) reports the desk staff were **helpful and took time to look up directions**. ## Services - **Farm animal veterinary services** (website summary describes the practice as dedicated to farm animals). - **Emergency veterinary services** (listed in the clinic’s structured data; no further detail provided). - Examples mentioned in reviews: - **Treatment of a sick lamb** (vet attended early and provided care). ## People - **Chris (vet)**: mentioned by name in a review as having “fixed our poorly lamb,” arriving early and being “very professional.” - **Front-desk staff (unnamed)**: experiences conflict across reviews—one describes the desk person as helpful (looked up an address to assist), while another (older) describes poor booking follow-through and rude/abrupt communication around a scheduled course. ## Reviews **Google rating: 4.6 stars from 35 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Professionalism and friendliness** are repeatedly mentioned in brief terms (“friendly staff, very professional”; “great place if you need a vet”). - **Farm animal care example:** one reviewer credits Chris with successfully treating a **poorly lamb**, noting **early arrival** and professionalism. - **Cost perception:** one review says the service was “**bloody expensive**,” but still “great vets.” - **Service consistency concerns (older review):** a 1-star review describes a **missed/unclear course booking**, poor email follow-up, and a **rude reception interaction**—in contrast to other comments reporting helpfulness.

## Summary Carmarthen Veterinary Hospital / MiNightVet Carmarthen is presented online as part of **Dyfed Farm Vets**, described as a **farm-only veterinary practice** formed in July 2021 after a merger of farm departments—yet the latest reviews repeatedly describe **emergency care for dogs**, including treatment of a **sudden seizure** and other urgent cases. Based on the sources available, the clinic appears set up for **urgent/emergency procedures** alongside farm-animal veterinary work. Concrete details owners mention include: - **Emergency treatment leading to recovery**, including one case where a dog “made a speedy recovery” after emergency care. - **A seizure emergency managed across night and day teams**, with the dog described as “saved.” - **Clear communication about risks versus costs** in at least one appointment. - A mix of experiences: some praise “quick service,” while one reviewer alleges **poor treatment causing irreversible harm** and a focus on money. ## Services From the clinic website summary (Dyfed Farm Vets) and the reviews, services and capabilities referenced include: - **Emergency veterinary services / emergency procedures** (explicitly stated on the website summary; repeatedly referenced in reviews). - Farm-animal veterinary work (from the website summary), including: - **Dairy routine work** - **Beef & suckler herds** - **Sheep** - **Goats & smallholders** - **Camelids** - **Vet tech services** - **TB & TBAS register** - **On-site dispensary / pharmacy** (listed facility). ## People - **Amy**: named in a review for providing “professional and friendly treatment,” with the owner specifically highlighting **clear communication about risks vs costs**. - Reviews also mention **night care and day care teams** and an **admin team**; owners describe them as supportive during an emergency (including a seizure case), but no other individuals are named. ## Reviews **Google rating: 4.2 stars from 5 reviews.** Themes below are drawn from the latest written reviews available to us. - Multiple owners describe **successful emergency care for dogs**, including recovery after urgent treatment and one case described as life-saving after a seizure. - **Speed/response** is mentioned (“brilliant quick service”). - **Communication and decision support** comes up, including discussion of **risks vs costs**. - There is a clear **negative outlier**: one reviewer alleges inadequate treatment that caused irreversible damage and says the clinic “only cares about money,” which conflicts with other owners’ accounts of effective emergency care and supportive staff.

## Summary Carmarthen Veterinary Hospital is a purpose-built RCVS-accredited veterinary hospital with an on-site dedicated night service (MiNightVet) providing 24-hour emergency care staffed by its own vets and nurses. The website also positions the hospital for referral work in ophthalmology, orthopaedic surgery and dermatology, including laparoscopic (“keyhole”) surgery and other soft-tissue/orthopaedic procedures. From the latest reviews available, owners most often describe urgent and emergency cases being handled quickly (including a dog with a “massive seizure”) and praise clear discussions about risks versus costs. However, there is also a sharply conflicting account alleging inadequate treatment leading to irreversible harm and a focus on money. ## Services Based on the clinic website summary, services and capabilities include: - **24-hour emergency care** on-site via **MiNightVet**, with dedicated night staff - **Consultations** and **six-month health checks** - **Vaccinations**, **microchipping**, and **parasite control** - **Neutering** and **surgery** - **Dentistry** - **Diagnostic tests & imaging**, plus **blood sampling** and **blood pressure checks** - **Nurse clinics** - **Dermatology referral service** - **Referral services:** ophthalmology, orthopaedic surgery, soft tissue surgery, and **laparoscopic (keyhole) surgery** - **Chemotherapy** - **End-of-life care** including **euthanasia** - **Grooming & nail clipping** and **anal sac expression** - **Home visits** Species listed on the website include dogs, cats, rabbits, ferrets, small rodents, small cage birds, and wild birds. ## People - **Amy (named in a review)**: one owner specifically credits Amy (and the wider team) with “clear communication about risks vs costs” during their dog’s treatment. - **Night care and day care teams**: mentioned in a seizure emergency case review, where the owner highlights both the night and day teams’ support during a traumatic situation. - **Admin team**: described in one review as “super helpful and supportive” during an emergency case. ## Reviews **Google rating: 4.2 stars from 5 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Emergency/urgent care features heavily**, including care for a dog with a sudden severe seizure and another emergency case while the owner was travelling. - **Speed and responsiveness** are mentioned (“brilliant quick service”). - **Communication about decision-making** is highlighted in one account (“clear communication about risks vs costs”). - **A serious negative allegation conflicts with the positives**: one reviewer reports failure to treat properly causing irreversible damage, and claims the clinic “only cares about money.”