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Teilo Vets Ltd is a mixed veterinary practice in Llandeilo covering companion animals, farm animals and equine work, and its website lists a broad range of species including dogs, cats, rabbits, birds, fish, ferrets, horses and other small or exotic pets. Recent feedback points to a practice handling both everyday needs and more involved cases, with examples including urgent medication help, ear problems seen promptly, major dog surgery and out-of-hours emergencies. Reviews are mixed overall, with strong praise for clinical care in some cases but some complaints about pricing, reception interactions and an alleged missed heart murmur.
- •Recent feedback is mostly very positive, with many owners describing the team as friendly, helpful, and focused on their pets’ wellbeing. - Emergency and practical support stand out in several comments, including a same-day emergency appointment, an offer to keep a pet overnight, and staff staying after hours so medication could be collected. - Owners give concrete examples of care including puppy microchipping, first booster vaccination and nail clipping in one visit, as well as dental surgery with tooth removal, extra X-rays, and updates throughout the day.
- •Reviews repeatedly praise the practice’s compassionate end-of-life care, with owners mentioning gentle support in a pet’s final weeks, extra time to say goodbye, and genuine warmth towards families as well as pets. - Several owners mention thoughtful remembrance gestures after a pet dies, including condolence cards and memorial flower seeds. - A standout recent review highlights anxiety-aware handling during a dental procedure, with Jonathan and the team praised for keeping a fearful dog’s stress as low as possible.
Bush House Veterinary Group in Llandeilo is a veterinary nurse training facility. Reviews consistently highlight a caring, communicative team that supports both pets and owners well, with clear explanations that help reduce anxiety. Owners also mention compassionate end-of-life care and good outcomes after treatment, including cyst removal with neat healing.
- •Many positive reviews focus on the team’s kindness, gentle handling and clear communication, including routine visits and care for older pets. - Joe/Jo is singled out for calm, tactful end-of-life support, with owners praising the time given and explanations provided. - Practical care is also praised, including prompt help for a dog with a painful split nail and comments that pets were handled gently and thoroughly.
Our Score (53/100)
- •Routine and preventive care: Consultations, six-month health checks, vaccinations, microchipping and parasite control are all listed, alongside nurse clinics.
- •Strong emergency support: owners describe staff acting quickly for very unwell pets, including one case where a dog was rushed in and the team provided intensive care. - Kind, friendly manner: several recent reviewers use words like helpful, friendly, and kind when talking about the team. - Compassion around bereavement: owners mention thoughtful gestures after a pet’s death, including condolence cards and supportive staff presence during final visits.
- •Recent reviewers describe a friendly, positive overall experience, including simple praise for the service. - A recurring theme is calm handling of nervous pets; one owner says their cat purrs during visits and recommends the practice for anxious animals. - Clients mention thorough appointments and staff who are generous with advice.
- •Recent reviews are mostly very positive, with owners often highlighting a calm atmosphere, kind handling of nervous pets, and staff who seem genuinely caring. - Several reviewers mention good access and efficient appointments, including being fitted in at a suitable time, seen straight away, or waiting only around 10 minutes. - Owners also describe thorough and unhurried care, from detailed puppy checks and practical advice to vets who listen carefully and explain options without making clients feel pressured.
- •Recent written feedback is mostly very positive, with owners repeatedly describing the team as kind, professional, patient, and supportive. - Several reviews focus on serious illness and end-of-life care, saying owners felt heard, not rushed, and that their pets were treated as individuals with dignity and compassion. - One newer client says the staff were lovely and welcoming with a kitten, reinforcing the warm, animal-focused tone in positive reviews.
