Bush House Veterinary Group

- Reviews are strongly positive overall, with repeated praise for a caring, kind team from reception through to the clinical staff. - Communication is a clear strength: owners say staff explain things well, reduce anxiety, and make them feel genuinely supported. - Several reviews highlight compassion during difficult moments, including a vet staying until midnight so a family could say goodbye to their dog.

Services

•General veterinary care and routine appointments: reviews mention consultations for behaviour-related concerns, skin checks including a harmless skin tag assessment, anal gland expression, and nail clipping.
•Surgery and follow-up care: owners describe soft-tissue surgery to remove a cystic lump, with positive comments about the result, neat scarring, and healing afterwards.
•Supportive and compassionate care: reviewers repeatedly praise the team’s calm, reassuring manner, especially when owners are worried, and one family described being given extended time to say goodbye to their dog.
•Training role: the practice is noted as a veterinary nurse training facility.

Pricing

No published pricing information is currently available for this clinic, although some reviewers describe the fees as reasonable.

People

•Mark (vet): repeatedly praised for being kind, friendly, reassuring, and clear in his explanations.
•Carrie (nurse): mentioned warmly for helping anxious owners feel at ease.
•Craig (vet): described as knowledgeable and supportive following a dog’s cyst removal.
•Anne Sophie: named positively by reviewers as part of the team.

Reviews

Bush House Veterinary Group has a 4.8-star Google rating from 106 reviews.

•Reviews are strongly positive overall, with repeated praise for a caring, kind team from reception through to the clinical staff.
•Communication is a clear strength: owners say staff explain things well, reduce anxiety, and make them feel genuinely supported.
•Several reviews highlight compassion during difficult moments, including a vet staying until midnight so a family could say goodbye to their dog.
•Practical care is also mentioned positively, including routine treatments, good surgical outcomes, and comments that pricing feels reasonable.

Reviews for Bush House Veterinary Group

Note: Showing the 10 most recent Google reviews out of 106 we track in total. Recent reviews may not be representative of overall sentiment.

Karl Sedgwick

4 months ago

Esther Harris

5 months ago

Always caring and reasonably priced

lily williams

9 months ago

Kate A

10 months ago

These people really care about pets Unlike some vets which focus on farm animals, Bush house really care. From reception staff to the vet - they are the best in the area.

amanda chinn

11 months ago

Very caring

David

Mark and Anne Sophie, and the entire team are absolutely brilliant, both Twm and myself, see them as friends, and not just our chosen vetinary practice.

Samuel Curtis

excellent service every time we visit. the vet stayed until midnight so we could say goodbye to our dog. every time we go, they are helpful and kind and understanding.

1 year ago

Josie

Honestly the best vet practice ever! I was feeling very anxious about my dog, but the team at Bush House Vet Practice were absolutely wonderful. Carrie the nurse and Mark the vet were both so kind, friendly, and reassuring. They really put my mind at ease and took the time to explain everything clearly. I felt genuinely cared for, and my dog was treated with such gentleness and professionalism. I’m so grateful for their support and couldn’t recommend them more highly.