Teilo Vets Ltd – Vets in Llandeilo
Clinic Overview
Teilo Vets Ltd describes itself on its website as a mixed practice (companion, farm and equine), and lists a wide range of species it sees including dogs, cats, rabbits, birds, fish, ferrets, horses and other exotic/small pets. From recent reviews, it appears set up for both routine care and significant procedures, with owners describing major dog surgery (spay plus mammary mass removal) and an out‑of‑hours emergency where a vet “saved his life.” Reviews also highlight practical help with urgent medication supply when a visitor forgot their dog’s medication.
Feedback is mixed on costs and front-desk interactions: one reviewer describes £300 for an animal health certificate as much higher than elsewhere, and another reports a rude phone call when trying to book a first vaccine. There’s also a complaint about a missed heart murmur that another vet reportedly detected a week later.
Services
Based on the clinic website summary and the latest reviews, Teilo Vets Ltd is associated with
- •Mixed veterinary practice work: companion animals, farm animals and equine (stated on the website).
- •Species treated (website): birds, cats, dogs, exotic pets, ferrets, fish, horses, rabbits, small pets.
- •Surgery (reviews): dog spay and mammary mass removal.
- •Out-of-hours emergency care (reviews): at least one owner reports attending an out‑of‑hours emergency and their dog’s life being saved.
- •Animal health certificates (reviews mention a fee for one).
- •Vaccinations (review mentions requesting a first vaccine).
- •Medication supply (review: clinic helped replace forgotten dog medication while the owner was travelling).
Pricing
- •£300 for an animal health certificate (one reviewer’s report; they felt it was significantly higher than other vets they checked).
- •One out‑of‑hours experience described charges at the referred provider of £150 booking fee + £50 assessment, then proposed additional costs of £850 for tests and £1,200 for further care (all as reported by the reviewer).
Reviews
Google rating: 4.5 stars from 247 reviews. “”
- •Strong clinical outcomes in some cases: one owner says their dog recovered well after spaying and mammary masses being removed, and another says an out‑of‑hours vet saved their dog’s life.
- •Practical help for urgent needs: a visitor reports the clinic helped quickly when they forgot their dog’s medication.
- •Cost concerns (and perceived sales pressure): one reviewer calls pricing “vindictive” citing £300 for an animal health certificate; another describes high costs and feeling pressured during an out‑of‑hours episode at a referred provider.
- •Customer service complaints: one reviewer reports a rude phone call with reception when trying to arrange a first vaccine, and mentions seeing similar complaints from others.
- •Concern about missed diagnosis: one reviewer claims a heart murmur wasn’t detected across visits, but was found soon after by another vet.
Special Services
Animals Treated at Teilo Vets Ltd
Animals We Treat
Companion Animals
Farm Animals
Opening Hours – Teilo Vets Ltd
Opening Hours
Hours
Reviews for Teilo Vets Ltd
Note: Showing the 5 most recent Google reviews out of 247 we track in total. Recent reviews may not be representative of overall sentiment.
Jane WaggaWuffins Canine College
a month ago
Came on holiday and forgot my dogs medication. Thank you for sorting this out for me. Much appreciated 😊 🐾
Helen Hughes
2 months ago
Collette
3 months ago
Our foster dog recently had a big surgery (spaying and mammary masses removed) and we were over the moon with how our girl was treated! So much care and attention! Thanks to the job they did she has recovered beautifully! A special thank you especially to the lovely lady vet who performed the surgery! Not only did you give us great advice, you made our little moo feel better! Especially sharing your lunch break to give her cuddles! Now that we have adopted her we will be seeing you again for her annual check up!
Collette
a month ago
Our foster dog recently had a big surgery (spaying and mammary masses removed) and we were over the moon with how our girl was treated! So much care and attention! Thanks to the job they did she has recovered beautifully! A special thank you especially to the lovely lady vet who performed the surgery! Not only did you give us great advice, you made our little moo feel better! Especially sharing your lunch break to give her cuddles! Now that we have adopted her we will be seeing you again for her annual check up!
Skyler Davies
4 months ago
Vindictive pricing. £300 for an animal health certificate, that’s at least £200 more than any other vet I can find.
Darren Jones
4 months ago
Sophie Thomas
4 months ago
Very rude phone call from two female receptionists. Saying I'm out of their catch range when I'm aware of people in the same area who use them. Their attitude was absolutely unnecessary! Seen several reviews saying the same. Asked for 1st vaccine only, would have thought I was asking them to do it for free!
Louise Thomas
4 months ago
3 visits, apparently, and not able to detect a heart murmur for their regular customer who is a dog breeder! However after we purchased the puppy an independent vet in Swansea found a heart murmur just 7 days ago.
steven porter
5 months ago
We took our dog in a out of hours emergency and the lovely vet saved his life. I can’t thank the lovely vet enough for what she did for our milo
Joan Barr
6 months ago
Out of hours Teilo refer you to carmarthen vets, partly owned money orientated American company, thought I was doing the right thing as my poodle was really ill took one hr to drive there, 5.30am vet checked my poodle, with a stethoscope for lung and heart, I asked her what was wrong, vets answer I don't know! At £150 booking fee and £50 assessment charge I was told the poodles got a high temp and dehydrated, steoscoped lungs and heart, so i asked what is wrong with her, vet replied, i dont know! One hrs drive to get there £200 and i dont know! Then came the sales pitch! well we can runs bloods scans etc to find out, nice little list of to do cost £850 paid at 5.30 am by 8.30am they had the results, rang me, with the results multi modal heart problems, and then wanted another £1,200 for the remaining 21 hrs, then I was told the poodle probably needed further 2 days to stabilise her at a cost of 2k, when I said I can't do bill of thousands of pounds, blantenly told its your decision, you can fetch your dog and basically take it else where! by then i was to worried to pull the poodle off the drip, how could I take her home, and go the weekend till the vets opened up on Monday morning, so resorted to tell them to euthanized her, im absolutely gutted.
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