Market Hall Veterinary Group
#2 Vet in St Clears, Carmarthenshire
Market Hall Veterinary Group – Vets in St Clears
Clinic Overview
Market Hall Veterinary Group is a small‑animal practice established in the early 1980s, with RCVS Core Standards accreditation and on-site diagnostics (including an in‑house lab, X‑ray and ultrasound) plus dental facilities. The practice also states it is a veterinary nurse training facility and offers a range of routine and referral services (including soft-tissue surgery and specialist referral areas such as cardiology, dermatology, internal medicine and ophthalmology).
Owner experiences in the latest reviews are mixed in a few decision-critical areas: several describe thoughtful end‑of‑life care (clear explanations and time given), while one owner reports being charged £180 for euthanasia lasting “less than 10 minutes” and says an itemised bill was not provided. Another reviewer reports delays and missed callbacks around sending referral paperwork/X‑rays for suspected cruciate ligament surgery.
Services
Based on the clinic’s website summary and the latest reviews, services referenced include
- •Consultations and routine healthcare: vaccinations, parasite control, microchipping, six‑month health checks, blood pressure checks
- •Neutering (including spaying) and surgery (reviews specifically mention dental surgery/teeth work; the website also lists soft‑tissue surgery)
- •Diagnostics & imaging: in‑house lab testing, X‑ray, ultrasound
- •Dentistry: dental facilities; reviews mention teeth surgery
- •Nurse clinics (and the clinic is listed as a veterinary nurse training facility)
- •Grooming/nurse procedures: nail clipping; anal sac expression (a review describes treatment for a split nail requiring removal)
- •Home visits (listed on the website)
- •Pet travel documentation (listed on the website)
- •Referral-related care: the website lists referral services/areas (soft tissue surgery, cardiology, dermatology, internal medicine, ophthalmology). A review describes a case where referral forms were reportedly not sent promptly after X‑rays for a suspected cruciate ligament problem.
Emergency care (as stated on the website)
- •During normal opening hours, emergencies are handled by contacting the practice.
- •Out-of-hours support is provided by MiNightVet (described as a dedicated emergency service).
Species treated (from the website): dogs, cats, rabbits, guinea pigs, hamsters.
Pricing
- •One reviewer reports being charged £180 for euthanasia and states they were unable to obtain an itemised bill afterward.
People
- •Joe / Jo (vet): mentioned in multiple reviews. Owners describe him as professional and easy to talk to, particularly during end‑of‑life appointments where he explained what would happen and offered time.
- •Geri (nurse): one owner of a senior dog notes their dog “always loved seeing” her.
- •Angharad (front desk/reception): described as kind and efficient by a long-term client.
Reviews
Google rating: 4.4 stars from 75 reviews. “”
- •End-of-life care gets both praise and criticism: some owners describe tactful explanations and being given time; one owner reports feeling the euthanasia charge (£180) was excessive and says an itemised bill wasn’t provided.
- •Administrative/referral frustration in at least one case: a reviewer reports repeated promised callbacks that didn’t happen and delays in sending referral forms/X‑rays for suspected cruciate ligament surgery.
- •Positive accounts of clinical handling and gentleness: examples include a split nail that needed removing and an owner saying their pets were handled gently and thoroughly.
- •Long-term client relationships: multiple reviewers mention being with the practice for many years and returning for routine care such as boosters, parasite treatments, neutering and dental work.
- •Wildlife casualties mentioned: one review says the team helps wildlife cases as well as pets.
Special Services
Animals Treated at Market Hall Veterinary Group
Animals We Treat
Companion Animals
Opening Hours – Market Hall Veterinary Group
Opening Hours
Hours
Reviews for Market Hall Veterinary Group
Note: Showing the 5 most recent Google reviews out of 75 we track in total. Recent reviews may not be representative of overall sentiment.
Derrick Mason
3 weeks ago
Just finally getting over the loss of my boy Jasper. Both my dogs (English springers) were registered with Market Hall Vets, both dogs had a good life both living to nearly 15 years old. 15 years of visits to Market Hall for booster jabs, flea and tick treatments, surgery for teeth, spraying and neutering. The one time you need the vet the most, is sadly when it's time for end of life, which sadly for Jasper was last January 2025… Sadly he could no longer stand one morning and we knew it was time. We phoned Market Hall, took him straight in and within 10 minutes of arrival at the practice, he had gone to sleep. A couple of weeks later the bill arrived..£180 for less than 10 minutes, I asked for an itemized bill, which they have failed to provide me with, maybe deep down they themselves couldn't justify it.?? No need to pull people's trousers down like that, when they're feeling their worst..😥😥
Lee Shannon
2 months ago
Following a move from Pembroke Dock to St Clears 3 years ago, I registered my husky, Solo, with Market Hall Vets. By this point Solo was about 14 years old, so it was important to have a Vet who would do best by Solo in his remaining years. Over the 3 years he has been more than well looked after be the fantastic team, always pleased to see him, giving him lots of fuss and always providing the best care and advice to make his senior years as comfortable and enjoyable as possible. He always loved seeing his favourite nurse, Geri (I hope I got her name right). When the end came and we knew his time was up, Joe the vet was absolutely amazing, as he has been every time he's seen Solo. He was professional and very tactful in what is a very delicate and difficult time for any pet owner, he brilliantly explained everything that was about to happen, and offered us plenty of time. Thankyou from the bottom of my heart for everything you have done for Solo and for helping give him the best quality of life in his last few years, knowing that he lived a long life to it's fullest, right up to the end, makes losing him slightly more bearable.
Peter Lakey
3 months ago
Following a diagnosis of a suspected torn cruciate ligament in our dog, we required a referral to a recommended surgery. Repeated phone calls and promises of returned phone calls, which never materialised, has resulted in the surgery unable to progress any treatment as although they eventually received the xrays, they had not received the necessary referral forms. This has taken a week so far and the only conclusion one can determine is that once the bill is submitted (and was immediately paid) the clients concerns are no longer a priority.
Peter Lakey
2 weeks ago
Following a diagnosis of a suspected torn cruciate ligament in our dog, we required a referral to a recommended surgery. Repeated phone calls and promises of returned phone calls, which never materialised, has resulted in the surgery unable to progress any treatment as although they eventually received the xrays, they had not received the necessary referral forms. This has taken a week so far and the only conclusion one can determine is that once the bill is submitted (and was immediately paid) the clients concerns are no longer a priority.
Carol Thomas
3 months ago
The vets at Market Hall are good and have looked after my animals for over 20 years. However Jo the vet is extra special. He has been brilliant with my animals, is open minded and genuinely very caring towards them. I have complete trust in him. He is the best vet I have seen (in London and here) in my 50 years of pet ownership. Angharad on the desk is also always kind and efficient.
Carol Thomas
a month ago
The vets at Market Hall are good and have looked after my animals for over 20 years. However Jo the vet is extra special. He has been brilliant with my animals, is open minded and genuinely very caring towards them. I have complete trust in him. He is the best vet I have seen (in London and here) in my 50 years of pet ownership. Angharad on the desk is also always kind and efficient.
Lizzy Austwick
4 months ago
Absolutely Outstanding vet team. Exceptionally kind, knowledgeable and dedicated. They have my upmost trust and thanks for their unwavering commitment to every patient. Your pets and also the wildlife casualties could not be in better hands. Thank you 🙏🐾
Lizzy Austwick
a month ago
Absolutely Outstanding vet team. Exceptionally kind, knowledgeable and dedicated. They have my upmost trust and thanks for their unwavering commitment to every patient. Your pets and also the wildlife casualties could not be in better hands. Thank you 🙏🐾
Steven Hockett
2 months ago
What an amazing team. From the lovely kind staff at reception to the wonderful and very experienced vet. We can't thank you all enough for your service 🙏. We were on holiday from Bristol and our dog needed her nail removed as it was split and causing her pain. I wish we lived nearer as we would want to return if and when we require a vet in the future.
Sophie Thomas
4 months ago
Lovely vets. Very kind, helpful and approachable! They were happy to help in every way. They saw my 6 babies with no issues and we're very gentle and thorough. The Vet Joe was very professional and easy to talk to.
