Market Hall Veterinary Group

- Many positive reviews focus on the team’s kindness, gentle handling and clear communication, including routine visits and care for older pets. - Joe/Jo is singled out for calm, tactful end-of-life support, with owners praising the time given and explanations provided. - Practical care is also praised, including prompt help for a dog with a painful split nail and comments that pets were handled gently and thoroughly.

Market Hall Veterinary Group in St Clears offers a broad range of routine and diagnostic veterinary care for dogs, cats and small pets, with services including consultations, surgery, dental work, imaging, nurse clinics, home visits and pet travel paperwork. The practice website also lists referral-related services and states that out-of-hours emergencies are covered by MiNightVet. Recent feedback is mostly positive about the team’s kindness, handling and long-term care, with a smaller number of complaints centred on billing and referral administration.

Services

•Routine and preventive care: consultations, vaccinations, parasite control, microchipping, six-month health checks and blood pressure checks.
•Surgery and procedures: neutering, spaying, soft-tissue surgery and dental treatment. Recent reviews mention teeth surgery and treatment for a painful split nail that needed removal.
•Diagnostics and imaging: in-house laboratory testing, X-ray and ultrasound. Reviews also reference X-rays in a cruciate ligament case.
•Nurse-led and support services: nurse clinics, nail clipping and anal sac expression. The practice is also listed as a veterinary nurse training facility.
•Additional services: home visits, pet travel documentation and referral-related care in areas including soft tissue surgery, cardiology, dermatology, internal medicine and ophthalmology.
•Emergency arrangements: during opening hours, emergencies are handled through the practice; out-of-hours cover is provided by MiNightVet.
•Species treated: dogs, cats, rabbits, guinea pigs and hamsters.

Pricing

Available published prices indicate the clinic sits around average relative to similar practices. One recent review reports a £180 euthanasia charge and criticises the lack of an itemised bill afterward.

People

•Joe / Jo (vet): mentioned repeatedly in reviews as professional, caring and easy to talk to, especially in senior-pet and end-of-life appointments.
•Geri (nurse): warmly mentioned by one owner of an older dog as a favourite nurse.
•Angharad (reception/front desk): described as kind and efficient by a long-term client.

Reviews

Market Hall Veterinary Group has a 4.4-star Google rating from 75 reviews.

•Many positive reviews focus on the team’s kindness, gentle handling and clear communication, including routine visits and care for older pets.
•Joe/Jo is singled out for calm, tactful end-of-life support, with owners praising the time given and explanations provided.
•Practical care is also praised, including prompt help for a dog with a painful split nail and comments that pets were handled gently and thoroughly.
•The main negative themes are isolated but important: one owner felt a euthanasia fee was too high, and another described delays and missed callbacks when waiting for referral paperwork and X-rays to be sent for a cruciate ligament case.

Reviews for Market Hall Veterinary Group

Note: Showing the 10 most recent Google reviews out of 75 we track in total. Recent reviews may not be representative of overall sentiment.

Derrick Mason

7 months ago

Just finally getting over the loss of my boy Jasper. Both my dogs (English springers) were registered with Market Hall Vets, both dogs had a good life both living to nearly 15 years old. 15 years of visits to Market Hall for booster jabs, flea and tick treatments, surgery for teeth, spraying and neutering. The one time you need the vet the most, is sadly when it's time for end of life, which sadly for Jasper was last January 2025… Sadly he could no longer stand one morning and we knew it was time. We phoned Market Hall, took him straight in and within 10 minutes of arrival at the practice, he had gone to sleep. A couple of weeks later the bill arrived..£180 for less than 10 minutes, I asked for an itemized bill, which they have failed to provide me with, maybe deep down they themselves couldn't justify it.?? No need to pull people's trousers down like that, when they're feeling their worst..😥😥

Lee Shannon

8 months ago

Following a move from Pembroke Dock to St Clears 3 years ago, I registered my husky, Solo, with Market Hall Vets. By this point Solo was about 14 years old, so it was important to have a Vet who would do best by Solo in his remaining years. Over the 3 years he has been more than well looked after be the fantastic team, always pleased to see him, giving him lots of fuss and always providing the best care and advice to make his senior years as comfortable and enjoyable as possible. He always loved seeing his favourite nurse, Geri (I hope I got her name right). When the end came and we knew his time was up, Joe the vet was absolutely amazing, as he has been every time he's seen Solo. He was professional and very tactful in what is a very delicate and difficult time for any pet owner, he brilliantly explained everything that was about to happen, and offered us plenty of time. Thankyou from the bottom of my heart for everything you have done for Solo and for helping give him the best quality of life in his last few years, knowing that he lived a long life to it's fullest, right up to the end, makes losing him slightly more bearable.

Peter Lakey

9 months ago

Following a diagnosis of a suspected torn cruciate ligament in our dog, we required a referral to a recommended surgery. Repeated phone calls and promises of returned phone calls, which never materialised, has resulted in the surgery unable to progress any treatment as although they eventually received the xrays, they had not received the necessary referral forms. This has taken a week so far and the only conclusion one can determine is that once the bill is submitted (and was immediately paid) the clients concerns are no longer a priority.

Carol Thomas

10 months ago

The vets at Market Hall are good and have looked after my animals for over 20 years. However Jo the vet is extra special. He has been brilliant with my animals, is open minded and genuinely very caring towards them. I have complete trust in him. He is the best vet I have seen (in London and here) in my 50 years of pet ownership. Angharad on the desk is also always kind and efficient.

Lizzy Austwick

Absolutely Outstanding vet team. Exceptionally kind, knowledgeable and dedicated. They have my upmost trust and thanks for their unwavering commitment to every patient. Your pets and also the wildlife casualties could not be in better hands. Thank you 🙏🐾

Steven Hockett

11 months ago

What an amazing team. From the lovely kind staff at reception to the wonderful and very experienced vet. We can't thank you all enough for your service 🙏. We were on holiday from Bristol and our dog needed her nail removed as it was split and causing her pain. I wish we lived nearer as we would want to return if and when we require a vet in the future.

Sophie Thomas

1 year ago

Lovely vets. Very kind, helpful and approachable! They were happy to help in every way. They saw my 6 babies with no issues and we're very gentle and thorough. The Vet Joe was very professional and easy to talk to.