Dog & Cat Vets in St Clears

## Summary Market Hall Veterinary Group is a small‑animal practice established in the early 1980s, with RCVS Core Standards accreditation and on-site diagnostics (including an in‑house lab, X‑ray and ultrasound) plus dental facilities. The practice also states it is a veterinary nurse training facility and offers a range of routine and referral services (including soft-tissue surgery and specialist referral areas such as cardiology, dermatology, internal medicine and ophthalmology). Owner experiences in the latest reviews are mixed in a few decision-critical areas: several describe thoughtful end‑of‑life care (clear explanations and time given), while one owner reports being charged **£180** for euthanasia lasting “less than 10 minutes” and says an itemised bill was not provided. Another reviewer reports delays and missed callbacks around sending referral paperwork/X‑rays for suspected cruciate ligament surgery. ## Services Based on the clinic’s website summary and the latest reviews, services referenced include: - **Consultations** and routine healthcare: vaccinations, parasite control, microchipping, six‑month health checks, blood pressure checks - **Neutering** (including spaying) and **surgery** (reviews specifically mention dental surgery/teeth work; the website also lists soft‑tissue surgery) - **Diagnostics & imaging:** in‑house lab testing, X‑ray, ultrasound - **Dentistry:** dental facilities; reviews mention teeth surgery - **Nurse clinics** (and the clinic is listed as a **veterinary nurse training facility**) - **Grooming/nurse procedures:** nail clipping; anal sac expression (a review describes treatment for a split nail requiring removal) - **Home visits** (listed on the website) - **Pet travel documentation** (listed on the website) - **Referral-related care:** the website lists referral services/areas (soft tissue surgery, cardiology, dermatology, internal medicine, ophthalmology). A review describes a case where referral forms were reportedly not sent promptly after X‑rays for a suspected cruciate ligament problem. **Emergency care (as stated on the website):** - During normal opening hours, emergencies are handled by contacting the practice. - Out-of-hours support is provided by **MiNightVet** (described as a dedicated emergency service). Species treated (from the website): dogs, cats, rabbits, guinea pigs, hamsters. ## Pricing - One reviewer reports being charged **£180** for euthanasia and states they were unable to obtain an itemised bill afterward. ## People - **Joe / Jo (vet)**: mentioned in multiple reviews. Owners describe him as professional and easy to talk to, particularly during end‑of‑life appointments where he explained what would happen and offered time. - **Geri (nurse)**: one owner of a senior dog notes their dog “always loved seeing” her. - **Angharad (front desk/reception)**: described as kind and efficient by a long-term client. ## Reviews **Google rating: 4.4 stars from 75 reviews.** “Themes below are drawn from the latest written reviews available to us.” - **End-of-life care gets both praise and criticism:** some owners describe tactful explanations and being given time; one owner reports feeling the euthanasia charge (£180) was excessive and says an itemised bill wasn’t provided. - **Administrative/referral frustration in at least one case:** a reviewer reports repeated promised callbacks that didn’t happen and delays in sending referral forms/X‑rays for suspected cruciate ligament surgery. - **Positive accounts of clinical handling and gentleness:** examples include a split nail that needed removing and an owner saying their pets were handled gently and thoroughly. - **Long-term client relationships:** multiple reviewers mention being with the practice for many years and returning for routine care such as boosters, parasite treatments, neutering and dental work. - **Wildlife casualties mentioned:** one review says the team helps wildlife cases as well as pets.