Malthouse Vets Limited β Vets in Narberth
Clinic Overview
- Recent feedback is overwhelmingly positive, with owners describing the team as kind, professional, supportive, and clearly devoted to animals. - Several reviews focus on high-stress or urgent situations, including emergency care for a cat and a dog needing a Caesarean and hysterectomy, with owners praising the speed of treatment and clinical expertise. - Compassion during serious illness and end-of-life care is a repeated theme, with reviewers saying they felt heard, not rushed, and supported through difficult decisions.
Services
- β’Routine and preventative care: consultations, health checks, and vaccinations for dogs, cats, rabbits, and ferrets.
- β’Nurse and follow-up clinics: support for weight management, parasite prevention, and post-operative care.
- β’Diagnostics and imaging: laboratory testing, in-house lab work, X-ray, and ultrasound.
- β’Surgery and procedures: neutering, soft tissue surgery, orthopaedic surgery, and dentistry including scale and polish and dental extractions. Recent reviews also mention emergency treatment for a cat and a Caesarean followed by a hysterectomy for a dog.
- β’Pain and mobility support: laser therapy, acupuncture, nutritional advice, mobility and comfort support, plus physiotherapy and a pain clinic.
- β’Travel and prescriptions: animal health certificates, an on-site pharmacy, repeat prescriptions, and a prescription writing service.
- β’End-of-life and serious illness care: reviews particularly highlight calm, compassionate support during severe illness, difficult decisions, and long-term care for cats and other pets.
- β’Emergency arrangements: out-of-hours help is listed as available by calling the clinicβs main number.
Pricing
No published pricing information is currently available for this clinic.
People
- β’Sophie and Casey are named in reviews and praised for compassion, professionalism, and support during a traumatic case.
- β’The wider team is described by reviewers as kind, helpful, patient, and genuinely caring towards both pets and owners.
- β’Sarah is identified by one reviewer as part of the reception team and is criticised in that account for front-desk manner and complaint handling.
Reviews
Google rating: 4.9/5 from 113 reviews.
- β’Recent feedback is overwhelmingly positive, with owners describing the team as kind, professional, supportive, and clearly devoted to animals.
- β’Several reviews focus on high-stress or urgent situations, including emergency care for a cat and a dog needing a Caesarean and hysterectomy, with owners praising the speed of treatment and clinical expertise.
- β’Compassion during serious illness and end-of-life care is a repeated theme, with reviewers saying they felt heard, not rushed, and supported through difficult decisions.
- β’One negative review says the veterinary care itself was good but reports repeated problems with reception behaviour and dissatisfaction with how a complaint was handled.

