Featured Clinic Overview
- •Recent reviews are largely very positive about the team’s kindness, empathy, and sensitivity, especially during upsetting end-of-life situations. - Owners also describe pets being handled gently, made to feel comfortable, and seen in a thorough way, with clear care and advice. - Several reviewers mention a friendly, welcoming atmosphere, with staff putting both pets and owners at ease and helping new clients feel confident in their choice of practice.
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Recent reviews also highlight the wider reception, vet, nurse, and surgical team for their warmth, clear communication, gentle handling, and support during emergencies and euthanasia.
- •General veterinary care for dogs, cats and other pets, including vaccinations, repeat prescriptions, and neutering
- •Dentistry, general anaesthesia, and other routine clinical care
- •Exotics
- •Home visits
- •Hydrotherapy and physiotherapy
- •Pet travel and imported animals
- •Owners often mention clear, straightforward explanations, with diagnoses and treatment options talked through in a calm way. - The team is frequently described as kind, reassuring and compassionate, including during urgent visits, after accidents and at end-of-life. - The clinic environment is viewed positively, with comments about it being clean and well set up; the dedicated cat waiting area is specifically appreciated.
Marlow Vets is an independently owned family practice in Chepstow, led by Glenn and Caroline Marlow, and it treats dogs, cats and rabbits. Recent feedback is largely very positive, with owners highlighting caring staff, strong continuity of care, and hands-on medical and surgical treatment. A smaller number of reviews raise concerns about cost, empathy, and some administrative processes.
Riverside Veterinary Care Ltd is a practice in Ebbw Vale that offers emergency veterinary services and also serves as a veterinary nurse training facility. It also offers membership-style care packages intended to help spread routine care costs. Recent feedback most often highlights compassionate support around end-of-life care, alongside friendly, helpful service more generally.
Alphavet Veterinary Centre Limited in Newport is part of IVC Evidensia and treats cats, dogs and other small animals. The practice offers routine care such as vaccinations and parasite treatments, alongside urgent appointments, with one owner describing an emergency Saturday visit when other local vets could not help. Recent feedback is often positive about compassionate care, quick access and the pet care plan, though there are also recurring concerns about reception communication, continuity between vets and value for money.
Folly Veterinary Centre presents itself as an independent veterinary practice in Pontypool. Its website highlights a mix of routine care, planned care, diagnostics, and end-of-life support, and recent reviews most often describe a friendly, caring team that communicates well and handles pets calmly. Recent feedback is largely positive, with one notable complaint about consent and charges.
- •Many reviewers describe friendly, welcoming staff and a clean, tidy clinic environment. - Routine care (vaccinations, boosters, health checks) is a common theme, including pets recovering well after vaccination. - Access and communication are frequently praised: being seen quickly, fitted in at short notice, and staff taking time to discuss concerns.
- •Reviews commonly highlight kind, professional handling and calm approaches with nervous or lightly handled horses and ponies. - Speed and responsiveness are praised in urgent situations, including rapid attendance and effective on-the-spot treatment. - Owners frequently mention clear explanations and supportive communication, particularly around pre-purchase vetting and decision-making.