Archway Veterinary Centre – Vets in Chepstow
Fair £
11 Prices Tracked
Independent
Verified PricesClinic Overview
- General veterinary care for dogs, cats and other pets, including vaccinations, repeat prescriptions, and neutering - Dentistry, general anaesthesia, and other routine clinical care - Exotics - Home visits - Hydrotherapy and physiotherapy - Pet travel and imported animals
Services
Archway Veterinary Centre lists the following services on its website
- •General veterinary care for dogs, cats and other pets, including vaccinations, repeat prescriptions, and neutering
- •Dentistry, general anaesthesia, and other routine clinical care
- •Exotics
- •Home visits
- •Hydrotherapy and physiotherapy
- •Pet travel and imported animals
Emergency arrangements listed by the clinic
- •24-hour emergency service
- •Out-of-hours calls automatically redirected to Vets Now
Examples mentioned by pet owners include
- •Puppy immunisations
- •Neutering surgery
- •Tail amputation, with good recovery reported
- •Urgent assessment and treatment for a painful dog
- •Euthanasia and aftercare, including collection of ashes
Pricing
Available published prices indicate the clinic sits around average relative to similar practices. Reviews are mixed on value: many focus on the quality of care, while a smaller number raise concerns about high bills or insurance-related administration.
People
- •El is named warmly in reviews, especially for compassionate end-of-life care, clear communication, and helping owners feel supported during difficult decisions.
- •Frank appears in older review mentions.
- •Nursing staff are frequently praised for kindness and empathy, particularly around euthanasia appointments and recovery care.
- •Reception staff receive mixed feedback: some owners describe them as lovely and helpful, while others report rudeness, being ignored at the desk, or slow insurance paperwork handling.
Reviews
Google rating: 4.6 stars from 178 reviews.
- •Recent feedback is largely positive about the clinical team, with owners describing staff as friendly, professional, caring, and well organised.
- •Compassionate end-of-life support remains a clear strength, with especially warm praise for El, the nurses, and reception staff during euthanasia visits and ashes collection.
- •Owners also mention good experiences with routine and surgical care, including puppy appointments, treatment that left a dog pain-free, and a tail amputation with a strong recovery.
- •Negative comments are mostly about front-desk and administrative issues, including being ignored at reception, delays with insurance claims, and one serious complaint about how a breed-related case was handled.
Special Services
Emergency Services
Vet Nurse Training
