Summerview – Vets in Chepstow
No Prices
No Prices Tracked
Independent
Clinic Overview
- A consistent theme is a warm, friendly team, with reception and clinical staff both praised for being welcoming and helpful. - Owners describe pets being handled gently and put at ease, including nervous animals and older pets needing calm support. - Several reviews mention ongoing care over many years, including help with diabetes, surgery follow-up, health checks, and support during difficult stages of a pet’s life.
Services
- •Routine consultations and preventive care: The clinic offers consultations, and the website states these are included within the Pet Health Club® Plus plan. Recent reviews also mention annual health checks and nurse-led checks.
- •Urgent appointments and supportive handling: Reviews describe the team fitting in emergency appointments and helping owners when another branch was full. Owners also highlight gentle, reassuring handling for pets that are nervous or need extra fuss and patience.
- •Medical and surgical care: Reviews mention ongoing care for chronic or complex conditions, including diabetes management in a cat, investigation of a new lump, and surgery around the eyes for another cat.
- •End-of-life and difficult visits: Feedback continues to praise the team’s calm and compassionate approach during emotionally hard visits, including support for older pets and end-of-life care.
- •Out-of-hours care: Emergency care outside normal hours is handled by Vets Now.
Pricing
No published pricing information is currently available for this clinic.
People
- •Rob Kilby (vet): Named warmly in recent reviews for his care of a cat with diabetes and for promptly checking a dog after a nurse found a lump during a health check.
- •Gavin (vet): Praised for going above and beyond during an emergency visit, with especially strong feedback for his bedside manner and handling of a nervous dog.
- •Mandy: Mentioned appreciatively for offering a warm welcome, especially at difficult times.
- •Reception team and nurses: Reviews consistently describe them as friendly, kind, gentle, helpful, and efficient.
Reviews
Google shows 4.6 stars from 121 reviews.
- •A consistent theme is a warm, friendly team, with reception and clinical staff both praised for being welcoming and helpful.
- •Owners describe pets being handled gently and put at ease, including nervous animals and older pets needing calm support.
- •Several reviews mention ongoing care over many years, including help with diabetes, surgery follow-up, health checks, and support during difficult stages of a pet’s life.
- •The main practical drawback still mentioned is the small waiting area, especially when larger dogs and cats are there at the same time.
Special Services
Vet Nurse Training
