Sanders Veterinary Surgery

Sanders Veterinary Surgery offers routine and surgical care for cats, dogs and several small pets (including rabbits, guinea pigs, ferrets and hamsters), with on-site diagnostics such as digital X‑ray, ultrasound/echocardiography and an in‑house lab listed on its website. It also promotes a Pet Health Club®/Pet Health Club® Plus membership scheme, which includes “unlimited consultations” as a plan feature, plus 24/7 access to an online vet (while specialist/referral/out‑of‑hours consultations are noted as excluded from the plan).

From the latest reviews available to us, owners repeatedly mention

• •A calm, clean practice environment and a welcoming reception team.
• •Clear explanations “without medical jargon,” including for anxious pets (e.g., letting a nervous cat explore the room first).
• •Hands-on peri‑operative care, with one owner describing strong pre‑ and post‑op support around kitten spays.
• •Support in difficult situations, including a respectful euthanasia experience described during COVID.

Services

Services listed on the clinic website include

• •Preventive care: vaccinations, puppy checks, weight clinics, microchipping, worming & flea treatment.
• •Surgery and procedures: neutering, soft‑tissue surgery, dentistry.
• •Diagnostics and medical work‑ups: digital radiography, ultrasonography, echocardiography, in‑house laboratory, dermatology, endoscopy.
• •Nurse-led and routine appointments: Nurse Clinic, nail clipping, anal gland expression.
• •Small pet care: rabbit teeth clip (and the practice states it treats rabbits, guinea pigs, ferrets and hamsters as well as cats/dogs).
• •Travel/admin: pet passports.
• •Behaviour support: behaviour and training advice.

Other capabilities noted in the provided clinic data

• •Emergency veterinary services (24/7 or extended hours) are listed as available.
• •Veterinary Nurse Training facility is listed.

People

Team members named on the clinic website

• •Paula Brzenczek (Practice Manager)
• •Danielle Mitchell (Clinical Director)
• •Constanze Black (Veterinary Surgeon)
• •Laura Humphreys (Senior Veterinary Surgeon)
• •Shelley Loder (Head Veterinary Nurse)
• •Kim Hawkins (Registered Veterinary Nurse)
• •Hayley Weaver (Registered Veterinary Nurse)
• •Darcy Mcging (Registered Veterinary Nurse)

What owners highlight in reviews (without naming individuals)

• •Reception staff are described as welcoming and as helping pets feel comfortable on arrival.
• •Vets are repeatedly described as informative, including explaining options in plain language and handling nervous cats gently (e.g., allowing a frightened cat time to explore the consult room).
• •Nursing and vet teams are mentioned in the context of emergencies and peri‑operative care (pre‑ and post‑op support after spays).

Reviews

Google rating: 4.9 stars from 474 reviews.

• •Owners repeatedly mention a friendly, welcoming reception and a calm feel to visits.
• •Several reviews focus on communication, including explanations that are easy to understand and supportive decision-making.
• •Handling of pets is a recurring point: “massive fuss” made of dogs, and gentle approaches for anxious cats (including letting them settle in the room).
• •Specific clinical events are mentioned positively, including spays with strong pre‑/post‑op care, help in emergencies, and respectful support during euthanasia.