Summerdale

Services

• •Routine and preventive care: vaccinations, general check-ups, and puppy visits are all mentioned by clients. Recent feedback also notes gentle handling during vaccination appointments, practical advice, help with flea treatment, and pets staying calm throughout the visit.
• •Consultations for new concerns: owners mention appointments for specific health worries, with treatment options talked through clearly so they could make an informed choice.
• •Urgent assessment and referral: Summerdale is praised for seeing an unregistered dog almost immediately when it developed sudden hind-leg weakness, with Sara suspecting IVDD and arranging an urgent specialist referral the same day.
• •Follow-up support around urgent cases: one owner describes the practice phoning them when the specialist had been unable to get through, helping keep the referral moving because of the urgency.
• •End-of-life care: a reviewer specifically mentions a nurse being very caring during a pet being put to sleep.
• •Practice environment and support: recent reviews mention a quiet waiting area, helpful reception staff, and appointment reminders.
• •Training role: the practice is listed as a Veterinary Nurse Training facility.

Pricing

No published pricing information is currently available for this clinic, though one reviewer felt the practice was expensive.

People

• •Sara: praised for seeing an urgent case almost immediately, suspecting IVDD, arranging an urgent referral, and handling the situation with care.
• •Zara: warmly mentioned after a puppy vaccination visit for being gentle, unhurried, and helpful with advice and product recommendations.
• •Nursing team: one reviewer specifically highlights a caring nurse during a pet being put to sleep.
• •Reception and wider team: reviews repeatedly mention a warm welcome, helpful responses to queries, clear explanations, and useful appointment reminders.

Reviews

Google reviews: 4.6/5 from 336 reviews.

• •Recent feedback is strongly positive overall, with owners frequently describing the team as kind, friendly, professional, and welcoming.
• •Several reviews highlight pets being kept calm and comfortable, including a puppy vaccination visit where gentle handling and clear advice stood out.
• •The reception and front-of-house experience comes up well, with mentions of a helpful receptionist, a quiet waiting area, and reliable appointment reminders.
• •A small number of comments touch on cost, with one reviewer describing the practice as expensive, while still praising the compassion shown during a difficult end-of-life visit.