Folly Veterinary Centre

- Owners often describe the team as friendly, welcoming, and patient, especially on first visits or when pets are anxious around strangers. - Several reviews praise calm handling and good bedside manner, including a nervous cat seen promptly, a dog that is difficult with strangers, and a Rottweiler relaxed enough for a nail clip and examination. - There is also positive feedback for urgent and difficult cases, with one owner saying their cat recovered well after an emergency appointment and intensive care.

Services

•Routine and preventive care: The clinic’s website lists Puppy & Kitten Packages, vaccinations & identification, and a Pet Health Plan. Reviews also mention a puppy’s first jabs and pets being seen for general consultations.
•Dental and nurse-led support: The website includes dental care and nurse clinics among its regular services.
•Diagnostics and more complex care: The website lists diagnostics & specialist care. Reviews describe pets being assessed for more involved health problems, including discussion of possible surgery and follow-up care.
•Urgent and emergency help: Reviews mention a cat being seen promptly without an appointment and another emergency appointment where the team’s care was praised after an initially serious prognosis.
•Surgical and end-of-life care: The website lists end-of-life care, and reviews also refer to support during difficult times and around serious treatment decisions.
•Handling and practical care: Recent feedback highlights calm, patient handling for nervous pets, including a large dog’s nail clip and examinations made easier with time, reassurance, and treats.

Pricing

No published pricing information is currently available for this clinic.

People

•James: named in a review for helping a Rottweiler feel relaxed during an examination and nail clip.
•Dinika (vet): previously mentioned for follow-up phone calls after a dog’s consultation and testing.
•Wider team: reviews regularly praise the vets, nurses, reception, and administrative staff for being friendly, patient, caring, and good at listening to owners’ concerns.

Reviews

4.6 stars from 278 Google reviews. Recent feedback is mostly very positive, with a few mixed comments about costs and front-desk communication.

•Owners often describe the team as friendly, welcoming, and patient, especially on first visits or when pets are anxious around strangers.
•Several reviews praise calm handling and good bedside manner, including a nervous cat seen promptly, a dog that is difficult with strangers, and a Rottweiler relaxed enough for a nail clip and examination.
•There is also positive feedback for urgent and difficult cases, with one owner saying their cat recovered well after an emergency appointment and intensive care.
•A less positive review reports confusion around billing and concern about the cost and certainty of a proposed operation, along with a receptionist interaction the owner felt was cold.

Reviews for Folly Veterinary Centre

Note: Showing the 10 most recent Google reviews out of 278 we track in total. Recent reviews may not be representative of overall sentiment.

Gbobbll Trickey

1 week ago

Friendly but confused receptionist phone me up to say that I overpaid and that money owed will be taken off on our next visit bill but then when I arrived, they said that they had made a mistake. The vet also is trying to urge me to allow them to do an operation on my cat, which is gonna cost me over £1300 but at the same time they’re not even 100% sure if that is what she needs as they don’t know if she has an infection bt her whom opening or she just simply has a water infection. Also when talking about the price of this operation and asking if they had like a payment system or if they needed paying fully upfront The receptionist shrugged at me and said that next door I could get a lone felt a little cold and rude the way she said it So I’m undecided will see what the next visit will intake

Louise Young

We took our cat without an appointment but he was seen promptly. The vet was very good with our nervous cat.

Emma Jane Clark

2 weeks ago

The vet who looked after us was amazing. The best we have seen. The receptionist was also amazing - our dog is a nightmare with strangers , so thank you for your patience.

Jeanne Moreton

Very pleased with my first visit to the vets staff and the vet very friendly and welcoming

Louise McGibbon

3 weeks ago

Very good service x dog is on the mend already

Fiona May

6 months ago

We have used Folly vets for 8 years with our bulldog Reg. They have been brilliant. We have now brought our 8 week old bulldog puppy Bentley for his 1st jabs. Yet again we have received excellent care and advice and would highly recommend them. Always friendly and welcoming and made Bentley feel special and less nervous in a strange environment.

Darren Batchelor

7 months ago

Julie Todd

Moved to Wales so needed a local vet for our Rottweiler, Benson. James and his staff were amazing with him and he felt comfortable enough to lie on the floor and get his nails clipped without a twitch. Lots of treats and let them examine him no problem. Comforting to know he has a genuine caring vet team. So happy.

Chris Taylor

Very friendly staff and treat my dog really well can't fault the service we get.

Lorraine Pitt

Very friendly and helpful i highly recommend this Vetinary Practice