Riverside Veterinary Care Ltd – Vets in Abergavenny
Clinic Overview
- Recent feedback is largely very positive about the team’s kindness, compassion, and sensitivity, especially during bereavement-related and end-of-life visits. - Owners also describe pets being handled gently, made to feel comfortable, and seen in a thorough and reassuring way, with clear communication during treatment. - Emergency care stands out in several comments, including praise for the team staying late, acting quickly in a serious road-traffic injury case, and arranging onward referral once a pet was stable.
Services
- •Routine veterinary care and consultations: General appointments, advice, and day-to-day pet care remain part of the clinic’s core offering. Reviews describe attentive staff, clear advice, and a thorough approach during visits.
- •Emergency and extended-hours care: The clinic offers emergency veterinary support outside standard routine care. Recent owners mention the practice being open late, seeing an injured dog immediately, working for several hours to stabilise her, and arranging onward transfer to Vets Now in Newport once she was stable.
- •End-of-life support: Reviews consistently highlight compassionate help during very emotional visits, including support when a dog had died at home, sensitive handling at the practice, and respectful care when owners faced euthanasia decisions.
- •Microchip scanning and found-pet checks: Staff have been described checking a found puppy for identification, including scanning for a chip.
Pricing
No published pricing information is currently available for this clinic.
People
- •Louie: Praised for being compassionate and empathetic during a very sad visit.
- •Connor: Mentioned warmly for showing compassion and reading the situation well when an owner called after their dog died at home and later arrived at the practice.
- •Wider team: Recent reviews also praise an unnamed vet and nurse for supportive, respectful care during an end-of-life visit.
Reviews
Riverside Veterinary Care Ltd has a 4.8-star Google rating from 210 reviews.
- •Recent feedback is largely very positive about the team’s kindness, compassion, and sensitivity, especially during bereavement-related and end-of-life visits.
- •Owners also describe pets being handled gently, made to feel comfortable, and seen in a thorough and reassuring way, with clear communication during treatment.
- •Emergency care stands out in several comments, including praise for the team staying late, acting quickly in a serious road-traffic injury case, and arranging onward referral once a pet was stable.
- •A small number of reviews raise concerns about reception manner, parasite treatment pricing, and how a found, unchipped puppy situation was handled.

