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41 clinicsShowing 21-30 of 41 clinics
- •A consistent positive theme is compassionate end-of-life care, with several owners saying staff were kind, respectful and gave them time during difficult appointments. - Recent positive reviews also mention friendly, knowledgeable service, including one owner who felt pricing was fair with no hidden extras, and another who was happy with the support around a dog’s spay. - Negative feedback centres on front-desk communication and complaint handling, with a small number of owners describing rude or unprofessional interactions.
- •Recent feedback is mostly very positive, with several owners saying they can reliably get appointments and that staff are friendly, good-humoured and professional. - Owners of dogs mention feeling well looked after over time, including one household saying the team always takes fantastic care of their two miniature dachshunds. - Specific service examples include a positive dental treatment outcome, with one dog described as pain free afterwards, and a compassionate end-of-life visit where the team, including reception, were described as exceptional.
- •Recent written feedback is overwhelmingly positive, with several owners describing many years of use and a strong sense of trust in the practice. - Common themes include kindness, professionalism and clear communication, with reviewers saying staff explain things well and put pets first. - Positive examples include quick same-day help, care for dogs, cats and a guinea pig, and especially compassionate support during euthanasia and bereavement.
- •Recent feedback is mostly very positive, with repeated mentions of friendly, professional service and a welcoming team. - Reviewers also describe the practice as rarely very busy, well located, and maintaining a sanitised examination room. - Practical support stands out in several comments, including help with pet travel requirements and thoughtful customer service from named staff.
R D Owen Equine Clinic Ltd is an equine-only practice in St Asaph, established in 1985 by Richard Owen. It provides both first-opinion and referral care for horses, ponies and donkeys, with on-site surgical and diagnostic facilities including digital radiography, video endoscopy, video arthroscopy, portable ultrasound scanners, stocks, and artificial insemination equipment. Recent feedback gives practical examples of routine and field-based care, along with calm, compassionate support during difficult end-of-life decisions.
- •Recent feedback is mostly very positive, with owners often describing staff as calm, kind and reassuring during stressful emergency visits. - Reviewers mention being seen quickly, including cases where the team was ready when clients arrived after phoning ahead. - Recent examples include chocolate ingestion advice, a cat emergency, a dog with severe sickness and bloody diarrhoea, a serious leg injury needing specialist referral, and one review mentioning staff taking in an injured baby seagull.
- •Clients describe the team as supportive and willing to help, especially when urgent assistance is needed. - One repeated theme is speed of response, with a reviewer saying the practice gets to them “as fast as they can.”
- •Reviews also mention helpful, polite care and a positive experience for dogs attending regularly. - Overall feedback is very positive, with simple comments such as “Brilliant vets” and “Great staff.”
- •Fast response: owners mention the team getting to them quickly when help is needed. - Supportive manner: reviewers describe staff as supportive, willing and helpful. - Friendly team: one review simply sums the practice up as “brilliant vets” with “great staff.”
- •Good with regular patients: one dog owner says the vets are very good with their dog and have got to know him over repeat visits.
- •Urgent call-outs are a clear strength: recent feedback mentions prompt attendance for a horse with a swollen leg, with the vet described as pleasant and reassuring. - Communication is repeatedly praised: reviewers mention professional, straight-talking advice and appreciate not feeling pushed towards unnecessary treatments. - Owners describe strong support in serious cases: one review says the team saved a pony that was extremely unwell, and highlights both clinical care and support for the family.
- •Reviews are strongly positive overall, with repeated praise for a professional, kind, and supportive approach from both vets and front-desk staff. - Several clients highlight quick access when needed, including an urgent appointment offered within the hour for a dog in pain. - Owners often mention good communication and empathy, especially with older pets and during more stressful or emotional situations.