Wern Vets Cyf – Vets in Ruthin
Clinic Overview
Wern Vets Cyf is a multi-species practice offering care for small animals as well as farm, equine, and bird/poultry cases, with an in-house laboratory supporting diagnostics. The clinic also states it provides a 24-hour emergency service for registered animals, with additional out-of-hours charges. Ownership (independent vs corporate group) isn’t stated in the information provided.
Across the latest reviews, owners most often mention
- •being offered an urgent appointment quickly (including being seen within an hour for a painful dog)
- •attentive handling of older pets (a “thorough” consultation for an elderly dog is specifically described)
- •support around difficult decisions (compassionate, accommodating euthanasia experience mentioned)
- •care across a wide range of species (dogs, cats, horses, poultry, and even reptiles such as snakes and tortoises are referenced)
Services
Based on the clinic website summary and the reviews available
- •Small animal care: preventative treatments, neutering and other surgeries, and pet travel support (website)
- •Farm animal services (website)
- •Bird & poultry services for commercial and backyard keepers (website)
- •Equine services, including routine care through to advanced diagnostics and surgery (website)
- •In-house laboratory for diagnostic testing, with cooperation with external labs for more extensive diagnostics (website)
- •24-hour emergency service for registered animals; additional out-of-hours charges apply (website)
- •Reviews also reference treatment for pain management during an urgent visit (pain relief prescribed)
People
Named team members mentioned positively in reviews
- •Amber (veterinary nurse): described by one owner as particularly supportive and kind while caring for their pugs.
- •Julie / Julie Hughes (vet): thanked specifically for a cat’s care following a procedure (owner describes bringing the cat home still “spaced out,” then settling overnight).
- •Melissa and Sarah (vets): mentioned alongside Amber as part of a team providing “excellent care and support” for pugs.
- •Gwen: described as “thorough” with an elderly dog and empathetic with the owner.
- •Reception team: one review highlights a “warm and friendly” receptionist during a visit.
Reviews
Google rating: 4.7 stars from 235 reviews. “”
- •Fast access when worried: one owner reports being offered an appointment within the hour for a dog in pain, with an exam and pain relief provided.
- •Communication and empathy: owners describe vets being thorough with elderly pets and empathetic with anxious owners; another review mentions compassionate support during euthanasia and advice given both in-person and by phone.
- •Breadth of animal types treated: multiple reviews reference care for dogs and cats, plus horses, poultry, and reptiles (snakes and tortoises).
- •Mixed signals exist: among many 5-star comments, there is also a recent 1-star review with no written detail provided, so the reason for dissatisfaction isn’t clear from the available text.
Special Services
Location
12, Lon Parcwr Industrial Estate, Ffordd Celyn, Ruthin LL15 1NJ, UK
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Animals Treated at Wern Vets Cyf
Animals We Treat
Animal type information not yet available for this clinic.
Opening Hours – Wern Vets Cyf
Opening Hours
Hours
Reviews for Wern Vets Cyf
Note: Showing the 5 most recent Google reviews out of 235 we track in total. Recent reviews may not be representative of overall sentiment.
Michael Harding
in the last week
Denise Ford
in the last week
This vets is absolutely fantastic with our pugs. They have provided us with excellent care and support. Especially Amber (veterinary nurse) . She is passionate about her job and so lovely and kind in her nature. Also huge thx to Julie, Melissa and Sarah who are Wonderful vets.
Nicola Ward
2 weeks ago
Gwen was thorough with my elderly dog and empathetic to me as his concerned owner. The receptionist was warm and friendly.
Sheila Callanan
3 weeks ago
Wern Vets, Ruthin have been treating my dogs, Poppy and Angel for 6 years now. They are very understanding and professional.
Val Morris
a month ago
Dexter 🐈 Would like to say Thank you to his amazing vet Julie Hughes also the lovely vet nurses and all staff.. my hooman slave brought me home made me comfortable in a cage while still spaced out I did spy she was covertly hiding drugs in my food, normally the only drugs I consume are dreamies, I had a very comfortable night and I have decided 14 hrs later I am not leaving this cage as I am getting all the attention from the slave , I have been a good boy and in a nice way I hope I never see yous again 🐾 🐾🐾🐾
zoe overton
4 months ago
The best vet practice ever.. Wern Vets have always been fantastic with our animals. We have had equine, poultry, dog and cat care from Wern Vets, and all have been exemplary. So professional, efficient, kind and caring to both our animals and us, way beyond what is expected... Every part of their care has always been above and beyond. We couldn't speak more highly of them. Zoe & Kyle.
JULIE WARD
5 months ago
We are on holiday locally. After returning to the cottage after a fun time at Talacre beach as photos attached our 3 year old Cocker spaniel Ralph was clearly in pain. Known as Mr Wiggy as he never stops wagging his tail his tail was limp and no wag. Frantic furry parent I called Wern, they offered an appointment within the hour. We arrived and everyone was so friendly and the vet lovely. Examined and pain relief prescribed and very reasonable. Thankfully 2 days later despite not a normal waggy boy - his tail is getting better. Thank you everyone and for contacting our local vets. We are really grateful x
Kelly Moorhouse
7 months ago
Lovely as always. Such great people. My animals have all found ways to get into scrapes over the years. And these guys have always gone above and beyond to help. From receptionist to vets always professional with a vast accumulation of knowledge between them. I have talked to them about dogs, cats, snakes and tortoises. Thanks everyone.
Joanne
a year ago
I have been with Wern vets for over 12 years now and I stay with them because they are knowledgeable and reliable and invest into the business, ensuring their vets are well trained and happy. As a client with horses ranging from 17+hh to 30 & cats & dogs , they have always been polite, empathetic and professional, even when called out on bank holidays, overnight and even Christmas. In my opinion, they are certainly the best vets in North Wales, whether for companion animals, farm or equine.
Simon Knight
4 years ago
Usually, no matter where you live you tend to only have a choice of one or possibly two vet surgeries within your local area. This makes us incredibly fortunate to have this excellent surgery near us. We had to have our poor little 19 year-old girl cat put to sleep a few months ago and the team at Wern were so compassionate and accomodating with us (especially considering the current Covid situation) and helped us and our cat tremendously through this difficult time. Great advice given both in-person and over the phone. Very reasonable prices, even during out-of-hours, and all the team are so friendly and pleasant. I only hope that when we move in the future we can find another place as good as this.
