Wern Vets Cyf β Vets in Ruthin
Clinic Overview
- Feedback is very positive overall, with reviewers frequently describing the team as caring, professional, friendly, and helpful. - Compassion comes through strongly in more difficult moments, including support around euthanasia and reassuring follow-up care after procedures. - Speed of response is a recurring theme: reviewers mention being seen quickly, getting a prompt appointment for an urgent problem, and receiving help even while visiting the area.
Services
- β’Small animal care: routine and preventative care, neutering and other surgeries, and pet travel support. Recent client comments also mention care for cats and dogs in both routine and urgent situations, including pain relief for an acutely painful dog, post-procedure care for a cat, and tick removal on a Saturday afternoon.
- β’Farm, equine, and bird/poultry work: the practice covers farm animals, horses, and both commercial and backyard poultry, reflecting its broader mixed-practice setup. Reviews also mention equine and poultry care alongside dog and cat treatment.
- β’Diagnostics and emergency support: an in-house laboratory is available for testing, with external laboratory support for more extensive diagnostics, and the clinic states it offers a 24-hour emergency service for registered animals. Clients describe prompt responses and quick appointments when problems were urgent.
- β’Species range noted by clients: beyond dogs and cats, reviewers refer to horses, poultry, snakes, and tortoises, which fits the clinicβs broader mixed-practice profile.
- β’Clinic experience: one recent reviewer highlights a cat-friendly safe zone in the waiting room, alongside very short waiting times after check-in.
Pricing
No published pricing information is currently available for this clinic, though several reviewers describe the fees as very reasonable, including for out-of-hours care and a Saturday visit.
People
- β’Amber (veterinary nurse): repeatedly praised for being kind, supportive, and clearly passionate about her work.
- β’Julie Hughes / Julie (vet): thanked by name for a catβs care after a procedure.
- β’Melissa and Sarah (vets): mentioned positively alongside Amber for care given to pugs.
- β’Gwen: described as thorough with an elderly dog and empathetic with the owner.
- β’Reception team and vet nurses: reviews also speak warmly about friendly reception staff and the wider nursing team.
Reviews
Google rating: 4.7 stars from 242 reviews.
- β’Feedback is very positive overall, with reviewers frequently describing the team as caring, professional, friendly, and helpful.
- β’Compassion comes through strongly in more difficult moments, including support around euthanasia and reassuring follow-up care after procedures.
- β’Speed of response is a recurring theme: reviewers mention being seen quickly, getting a prompt appointment for an urgent problem, and receiving help even while visiting the area.
- β’Price comments are also favourable, with several clients describing charges as reasonable or lower than expected, including out-of-hours or weekend care.
Special Services
Location
12, Lon Parcwr Industrial Estate, Ffordd Celyn, Ruthin LL15 1NJ, UK
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