Caerwys Veterinary Surgery

Caerwys Veterinary Surgery is a veterinary practice that is also described as a Veterinary Nurse Training facility. From the latest reviews available, owners most often mention being able to get appointments when needed and describe experiences ranging from dental treatment that left a dog “pain free” to supportive, sympathetic handling of end-of-life visits. There is also a clear negative account describing concerns not being listened to, followed by a second-opinion diagnosis elsewhere (bladder stones and a urine infection), plus a complaint about an interaction with reception and medication pricing.

Services

• •Veterinary nurse training (listed as a training facility).
• •Dental treatment (one owner specifically mentions their dog returning “pain free” after dental work).
• •Euthanasia / end-of-life care (one owner describes a visit to have their terrier put to sleep and highlights the support and professionalism during that appointment).

Reviews

Google rating: 4.6 stars from 141 reviews.

• •Appointments and general care: multiple reviews say they can “always” get an appointment and describe “friendly” or “professional and good-humoured” staff.
• •Dental outcome mentioned: a dog was taken in for dental treatment and the owner reports the dog came back “pain free,” with staff described as “great throughout the process.”
• •End-of-life support: one review describes an euthanasia visit where the team (including reception) were “exceptional,” “sympathetic,” and professional.
• •Conflicting experience around listening/diagnosis and reception interactions: one reviewer says their cat’s vomiting/weight loss concerns were dismissed as overeating biscuits; after going elsewhere, the cat reportedly required surgery for bladder stones and treatment for a urine infection. The same review describes a “nasty” interaction at reception about collecting medications and alleges the price increased.