Vets Now (Colwyn Bay)

Vets Now Colwyn Bay is an out-of-hours emergency veterinary clinic in Colwyn Bay, part of the IVC Evidensia group. It provides emergency care for dogs, cats and small animals, including bank holidays, with on-site diagnostics and higher-acuity support such as imaging, surgery access, transfusions and isolation facilities. Recent feedback is largely very positive, with owners often highlighting calm, reassuring handling during urgent visits.

Services

• •Out-of-hours emergency care: Emergency veterinary care for dogs, cats and small animals, including evenings, weekends and bank holidays.
• •Urgent assessment and treatment: Reviews mention help with chocolate ingestion concerns, severe vomiting and diarrhoea with blood, traumatic injury, and evening emergency visits where pets were examined promptly and treatment options were discussed.
• •Diagnostics and monitoring: The clinic lists in-house laboratory testing, including haematology and blood smear analysis, plus blood pressure monitoring, ECG, X-ray and ultrasound.
• •Procedures and critical support: Website-listed facilities include operating theatre access, endoscopy, advanced fluid therapy, advanced pain management, blood transfusions and an isolation unit.
• •Referral and transfer support: One recent review describes Vet Louise making late-night calls over a bank holiday weekend to help secure urgent specialist treatment and transfer for a dog with a serious leg injury.
• •Telephone triage and reassurance: Reviews also mention helpful phone advice before arrival, including reassurance after a dog had eaten chocolate, and staff being ready when owners arrived after calling ahead.

Pricing

No published pricing information is currently available for this clinic.

People

• •Louise (vet): Praised for her honesty, warmth and persistence in arranging urgent specialist care for a seriously injured dog.
• •Vivien: Thanked by name for tender care and reassurance during a distressing visit.
• •Wider team: Recent reviews also praise the vet, nurses and reception team for being calm, caring, reassuring and ready to help on arrival.

Reviews

Vets Now Colwyn Bay has 4.3 stars from 266 Google reviews.

• •Recent feedback is mostly very positive, with owners often describing staff as calm, kind and reassuring during stressful emergency visits.
• •Reviewers mention being seen quickly, including cases where the team was ready when clients arrived after phoning ahead.
• •Recent examples include chocolate ingestion advice, a cat emergency, a dog with severe sickness and bloody diarrhoea, a serious leg injury needing specialist referral, and one review mentioning staff taking in an injured baby seagull.
• •One negative review says there was too much focus on insurance and cost during the consultation, and cites £500 for a 20-minute appointment; another reviewer also described the out-of-hours visit as expensive.