Featured Clinic Overview
## Summary Caerwys Veterinary Surgery’s ownership/group isn’t stated in the available information. Based on the evidence provided, the practice is set up for everyday small-animal care with an emphasis on fast access for urgent problems and supportive end‑of‑life care. Specific examples mentioned include being seen quickly after a Sunday morning call, a home visit for euthanasia to avoid stressing an elderly cat, and follow-up gestures after a loss (a condolence card, plus keepsakes like paw/footprints and a child’s bereavement book). The clinic is also listed as a Veterinary Nurse Training facility. ## Services - Veterinary Nurse Training facility (explicitly listed in the clinic data). - Urgent/same-day assessments: owners describe being seen within minutes of walking in and being seen quickly after phoning, including on a Sunday. - End-of-life care (euthanasia): multiple reviews describe euthanasia appointments handled with detailed, practical compassion; one owner specifically mentions a home visit for euthanasia. - Care for a range of animals: reviews mention cats, dogs, and a chicken being treated/assessed. - Injury assessment/treatment: one review describes a dog with a significant leg injury being seen promptly and again the following morning for further help. ## People - Zoe: credited by a reviewer with saving a family cat “from the brink of death” and helping extend another cat’s time before a difficult euthanasia decision. - Lauren and Emma: mentioned for being “fantastic” with a new puppy and making a fuss of the dog during visits. - Unnamed vet and assistant (home euthanasia visit): described as understanding and careful in handling the pet afterward (wrapped in a blanket and carried out gently). ## Reviews 4.7 stars from 260 reviews. “Themes below are drawn from the latest written reviews available to us.” - Fast access and minimal waiting: examples include being seen swiftly after a Sunday morning call, within ten minutes of walking in, and within an hour of phoning about an injured dog. - Detailed compassion around euthanasia and bereavement: owners mention home euthanasia to reduce stress, sensitive handling during a child’s first pet loss, keepsakes (footprints), and a condolence card sent afterward. - Handling anxious pets: one reviewer notes staff were “brilliant” with a very anxious dog. - Price comments are positive but non-specific: several reviewers say costs were “fair” or “competitive,” without giving figures.
Showing 1-10 of 19 clinics
Celyn Veterinary Abergele offers routine and preventative care (consultations, vaccinations, neutering, dental examinations, wellness screening, nail clipping and health checks) and states it treats a wide range of species, including cats and dogs, small animals (such as rabbits, guinea pigs, ferrets and hamsters) and some exotic pets (including reptiles and birds). The practice is listed as Rabbit Friendly and provides guidance for emergency vet needs. From the latest reviews available to us, owners most often describe: - Supportive, unhurried handling of end‑of‑life appointments (including being talked through the process and a condolence card afterwards). - Reception staff making practical efforts to help, such as trying to bring appointments forward. - Consultations where owners feel listened to and concerns are addressed (one example mentions a young cat seen for diarrhoea).
Celyn Veterinary Abergele offers routine and preventative care (consultations, vaccinations, neutering, dental examinations, wellness screening, nail clipping and health checks) and states it treats a wide range of species, including cats and dogs, small animals (such as rabbits, guinea pigs, ferrets and hamsters) and some exotic pets (including reptiles and birds). The practice is listed as Rabbit Friendly and provides guidance for emergency vet needs. From the latest reviews available to us, owners most often describe: - Supportive, unhurried handling of end‑of‑life appointments (including being talked through the process and a condolence card afterwards). - Reception staff making practical efforts to help, such as trying to bring appointments forward. - Consultations where owners feel listened to and concerns are addressed (one example mentions a young cat seen for diarrhoea).
Conway Road Veterinary Surgery describes itself as a modern, independent practice (established in 2015 after acquiring a site with a longer history). The website highlights on-site diagnostics and surgical facilities (digital X‑ray, ultrasound, endoscopy, in‑house lab, dentistry), and reviews frequently mention being fitted in quickly, including at least one account of staff staying late to help. Specific treatments owners talk about include dental work that got a pet “back to eating,” and a tumour removal procedure taken on after the owner sought a third opinion. The clinic is also described by clients as clean, modern, and spacious, with separate dog and cat areas noted on the website.
Conway Road Veterinary Surgery describes itself as a modern, independent practice (established in 2015 after acquiring a site with a longer history). The website highlights on-site diagnostics and surgical facilities (digital X‑ray, ultrasound, endoscopy, in‑house lab, dentistry), and reviews frequently mention being fitted in quickly, including at least one account of staff staying late to help. Specific treatments owners talk about include dental work that got a pet “back to eating,” and a tumour removal procedure taken on after the owner sought a third opinion. The clinic is also described by clients as clean, modern, and spacious, with separate dog and cat areas noted on the website.
Daleside Veterinary Group
Wrexham
Our Score (83/100)
Daleside Veterinary Group describes itself as an independent practice, with both pet care and a dedicated farm livestock team. From the website and recent reviews, it appears set up for a mix of routine preventative care and more specialist options—owners specifically mention acupuncture for arthritis/mobility issues, and the site lists laparoscopic (keyhole) surgery and a pet blood bank. Review details also point to practical strengths such as being able to get appointments without much trouble and compassionate support around end‑of‑life care (one owner thanks staff for making euthanasia “peaceful” and for a vet coming in to say goodbye). A couple of owners also mention the practice not pushing pet insurance and trying to be cost‑effective, while one review flags that the waiting room layout can be difficult for reactive dogs because of close passing space.
Daleside Veterinary Group describes itself as an independent practice, with both pet care and a dedicated farm livestock team. From the website and recent reviews, it appears set up for a mix of routine preventative care and more specialist options—owners specifically mention acupuncture for arthritis/mobility issues, and the site lists laparoscopic (keyhole) surgery and a pet blood bank. Review details also point to practical strengths such as being able to get appointments without much trouble and compassionate support around end‑of‑life care (one owner thanks staff for making euthanasia “peaceful” and for a vet coming in to say goodbye). A couple of owners also mention the practice not pushing pet insurance and trying to be cost‑effective, while one review flags that the waiting room layout can be difficult for reactive dogs because of close passing space.
Thomas Veterinary Services (the website refers to “Thomas & England Veterinary Services”) describes itself as a mixed-animal practice providing both routine care and emergency treatment for small and large animals, with an indoor haul-in facility. Recent reviews consistently mention appointments where staff take time to listen and explain rather than rushing, plus getting patients seen quickly for sudden illness. Owners also describe vets weighing whether a treatment is truly worthwhile for the pet (including discussing when something may be “more harmful/not worth it”), and accommodating requests to be seen sooner or placed on a waitlist.
Thomas Veterinary Services (the website refers to “Thomas & England Veterinary Services”) describes itself as a mixed-animal practice providing both routine care and emergency treatment for small and large animals, with an indoor haul-in facility. Recent reviews consistently mention appointments where staff take time to listen and explain rather than rushing, plus getting patients seen quickly for sudden illness. Owners also describe vets weighing whether a treatment is truly worthwhile for the pet (including discussing when something may be “more harmful/not worth it”), and accommodating requests to be seen sooner or placed on a waitlist.
Our Score (82/100)
Rhianfa Veterinary Centre describes itself as an independent veterinary practice and a mixed practice able to cater for all species (alongside small domestic animals). It’s also listed as a veterinary nurse training facility and as offering emergency veterinary services (24/7 or extended hours). From the latest reviews available, the clinic is repeatedly used for routine care and more serious medical/surgical needs (including “surgeries” for dogs and medication for heart/lung problems). A recurring decision point is communication style: several owners value John’s “says it as it is” approach, while one recent review describes the same vet as abrupt/sarcastic during an emotional consult and alleges disrespectful behaviour towards staff. Concrete details mentioned include: - Surgery and treatment for two dogs (owner reports being “very happy” with outcomes). - Wildlife seen: an injured seagull was accepted and handled with sensitivity at reception, and the bird was put to sleep professionally. - Heart/lung diagnosis and medication described in one case; a follow-up visit involved a different, younger vet perceived as more compassionate.
Rhianfa Veterinary Centre describes itself as an independent veterinary practice and a mixed practice able to cater for all species (alongside small domestic animals). It’s also listed as a veterinary nurse training facility and as offering emergency veterinary services (24/7 or extended hours). From the latest reviews available, the clinic is repeatedly used for routine care and more serious medical/surgical needs (including “surgeries” for dogs and medication for heart/lung problems). A recurring decision point is communication style: several owners value John’s “says it as it is” approach, while one recent review describes the same vet as abrupt/sarcastic during an emotional consult and alleges disrespectful behaviour towards staff. Concrete details mentioned include: - Surgery and treatment for two dogs (owner reports being “very happy” with outcomes). - Wildlife seen: an injured seagull was accepted and handled with sensitivity at reception, and the bird was put to sleep professionally. - Heart/lung diagnosis and medication described in one case; a follow-up visit involved a different, younger vet perceived as more compassionate.
Borras Park Veterinary Centre appears on The Gatehouse Vets website, and reviews describe it as a practice used for both routine care and urgent “emergency” visits. Owners most often mention clear explanations during difficult decisions, including putting a pet to sleep, and a puppy vaccination visit that included treats and positive handling to help build confidence for future appointments. One reviewer also highlights a welcoming registration experience for an older animal and notes the clinic didn’t insist on charging when a short-notice appointment was cancelled.
Borras Park Veterinary Centre appears on The Gatehouse Vets website, and reviews describe it as a practice used for both routine care and urgent “emergency” visits. Owners most often mention clear explanations during difficult decisions, including putting a pet to sleep, and a puppy vaccination visit that included treats and positive handling to help build confidence for future appointments. One reviewer also highlights a welcoming registration experience for an older animal and notes the clinic didn’t insist on charging when a short-notice appointment was cancelled.
Evans Veterinary Practice describes itself as a family-run, independent mixed practice providing care for pets as well as farm animals and horses. The website highlights walk-in clinics on weekdays plus bookable small-animal appointments, and says out-of-hours emergencies are covered by their own vets (with weekend routine and emergency clinics listed). In recent reviews, owners repeatedly mention support during end-of-life visits (unhurried euthanasia appointments and empathetic staff). There are also clear negatives reported: multiple reviews describe rude/unprofessional front-desk interactions, and one reviewer says they were dispensed out-of-date antibiotics on more than one visit.
Evans Veterinary Practice describes itself as a family-run, independent mixed practice providing care for pets as well as farm animals and horses. The website highlights walk-in clinics on weekdays plus bookable small-animal appointments, and says out-of-hours emergencies are covered by their own vets (with weekend routine and emergency clinics listed). In recent reviews, owners repeatedly mention support during end-of-life visits (unhurried euthanasia appointments and empathetic staff). There are also clear negatives reported: multiple reviews describe rude/unprofessional front-desk interactions, and one reviewer says they were dispensed out-of-date antibiotics on more than one visit.
Our Score (77/100)
Caerwys Veterinary Surgery is a veterinary practice that is also described as a Veterinary Nurse Training facility. From the latest reviews available, owners most often mention being able to get appointments when needed and describe experiences ranging from dental treatment that left a dog “pain free” to supportive, sympathetic handling of end-of-life visits. There is also a clear negative account describing concerns not being listened to, followed by a second-opinion diagnosis elsewhere (bladder stones and a urine infection), plus a complaint about an interaction with reception and medication pricing.
Caerwys Veterinary Surgery is a veterinary practice that is also described as a Veterinary Nurse Training facility. From the latest reviews available, owners most often mention being able to get appointments when needed and describe experiences ranging from dental treatment that left a dog “pain free” to supportive, sympathetic handling of end-of-life visits. There is also a clear negative account describing concerns not being listened to, followed by a second-opinion diagnosis elsewhere (bladder stones and a urine infection), plus a complaint about an interaction with reception and medication pricing.
R D Owen Equine Clinic Ltd is an equine-only practice established in 1985 by Richard Owen. It provides both first-opinion and referral care for horses, ponies and donkeys, with on-site surgical and diagnostic facilities including digital radiography, video endoscopy, video arthroscopy, portable ultrasound scanners, stocks, and artificial insemination equipment. Recent reviews give concrete examples of field work (a colt castration described as “text book”) and of end-of-life support where owners say they were not rushed and were given time with their horse. One negative review is unrelated to clinical care and instead alleges unsafe driving in a company vehicle.
R D Owen Equine Clinic Ltd is an equine-only practice established in 1985 by Richard Owen. It provides both first-opinion and referral care for horses, ponies and donkeys, with on-site surgical and diagnostic facilities including digital radiography, video endoscopy, video arthroscopy, portable ultrasound scanners, stocks, and artificial insemination equipment. Recent reviews give concrete examples of field work (a colt castration described as “text book”) and of end-of-life support where owners say they were not rushed and were given time with their horse. One negative review is unrelated to clinical care and instead alleges unsafe driving in a company vehicle.