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37 clinicsShowing 21-30 of 37 clinics
- •A consistent positive theme is compassionate end-of-life care, with several owners saying staff were kind, respectful and gave them time during difficult appointments. - Recent positive reviews also mention friendly, knowledgeable service, including one owner who felt pricing was fair with no hidden extras, and another who was happy with the support around a dog’s spay. - Negative feedback centres on front-desk communication and complaint handling, with a small number of owners describing rude or unprofessional interactions.
- •Recent feedback is mostly very positive, with several owners saying they can reliably get appointments and that staff are friendly, good-humoured and professional. - Owners of dogs mention feeling well looked after over time, including one household saying the team always takes fantastic care of their two miniature dachshunds. - Specific service examples include a positive dental treatment outcome, with one dog described as pain free afterwards, and a compassionate end-of-life visit where the team, including reception, were described as exceptional.
- •Recent written feedback is overwhelmingly positive, with several owners describing many years of use and a strong sense of trust in the practice. - Common themes include kindness, professionalism and clear communication, with reviewers saying staff explain things well and put pets first. - Positive examples include quick same-day help, care for dogs, cats and a guinea pig, and especially compassionate support during euthanasia and bereavement.
- •Recent feedback is mostly very positive, with repeated mentions of friendly, professional service and a welcoming team. - Reviewers also describe the practice as rarely very busy, well located, and maintaining a sanitised examination room. - Practical support stands out in several comments, including help with pet travel requirements and thoughtful customer service from named staff.
R D Owen Equine Clinic Ltd is an equine-only practice in St Asaph, established in 1985 by Richard Owen. It provides both first-opinion and referral care for horses, ponies and donkeys, with on-site surgical and diagnostic facilities including digital radiography, video endoscopy, video arthroscopy, portable ultrasound scanners, stocks, and artificial insemination equipment. Recent feedback gives practical examples of routine and field-based care, along with calm, compassionate support during difficult end-of-life decisions.
- •Recent feedback is mostly very positive, with owners often describing staff as calm, kind and reassuring during stressful emergency visits. - Reviewers mention being seen quickly, including cases where the team was ready when clients arrived after phoning ahead. - Recent examples include chocolate ingestion advice, a cat emergency, a dog with severe sickness and bloody diarrhoea, a serious leg injury needing specialist referral, and one review mentioning staff taking in an injured baby seagull.
- •Clients describe the team as supportive and willing to help, especially when urgent assistance is needed. - One repeated theme is speed of response, with a reviewer saying the practice gets to them “as fast as they can.”
- •Reviews also mention helpful, polite care and a positive experience for dogs attending regularly. - Overall feedback is very positive, with simple comments such as “Brilliant vets” and “Great staff.”
- •Fast response: owners mention the team getting to them quickly when help is needed. - Supportive manner: reviewers describe staff as supportive, willing and helpful. - Friendly team: one review simply sums the practice up as “brilliant vets” with “great staff.”
- •Good with regular patients: one dog owner says the vets are very good with their dog and have got to know him over repeat visits.
Prospect House Veterinary Surgery is an independent practice in Conwy, founded in 1985 and listed as RCVS-accredited. The clinic’s website says it has in-house facilities including a laboratory, theatre and diagnostics room, and offers 24-hour on-site care in partnership with Vets Now. Recent feedback is consistently very positive, with owners highlighting caring staff, clear communication, and long-term continuity of care.
- •Positive reviews often highlight a welcoming, smaller-practice feel, with staff taking time to answer questions and provide a more personal experience. - Several owners describe the team as friendly, helpful and caring, with one review praising quick but reassuring service. - Specific examples of good experiences include help with a pet passport and supportive care around a guinea pig tumour removal.