Prospect House Veterinary Surgery

Prospect House Veterinary Surgery is an independent practice in Conwy, founded in 1985 and listed as RCVS-accredited. The clinic’s website says it has in-house facilities including a laboratory, theatre and diagnostics room, and offers 24-hour on-site care in partnership with Vets Now. Recent feedback is consistently very positive, with owners highlighting caring staff, clear communication, and long-term continuity of care.

Services

• •24-hour emergency and on-site care in partnership with Vets Now, as stated by the practice.
• •Preventative healthcare, which the website describes as a focus of the clinic.
• •Routine consultations and everyday treatment for pets, with reviews mentioning straightforward visits for several animals at once.
• •Flea treatment, including one review describing three cats and a dog being checked and treated “with ease.”
• •End-of-life care and euthanasia, with one owner describing the team as thoughtful and compassionate during a difficult visit.
• •On-site facilities listed by the practice include a fully equipped laboratory, theatre, and diagnostics room.

Pricing

No published pricing information is currently available for this clinic.

People

• •Helen: mentioned by name in a review as a “caring and honest vet” who was “amazing” with one owner’s dog.
• •The wider team is repeatedly described as friendly, caring, understanding and approachable.
• •Reviews also praise the team for explaining things clearly and for being thoughtful and compassionate during sensitive appointments.

Reviews

Google rating: 4.9 stars from 31 reviews.

• •Owners frequently describe the practice as caring, friendly and understanding, including praise for how staff handle individual pet needs.
• •Several reviewers mention long-term use of the practice, saying their animals have been patients for many years and have received consistently excellent care.
• •Communication is a recurring strength, with comments that the team are approachable, professional, and explain things well.
• •Sensitive care stands out too, with one review describing exceptional and compassionate support during euthanasia, while another mentions efficient handling of multi-pet routine care.