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- •Recent feedback is mostly very positive, with repeated mentions of friendly, professional service and a welcoming team. - Reviewers also describe the practice as rarely very busy, well located, and maintaining a sanitised examination room. - Practical support stands out in several comments, including help with pet travel requirements and thoughtful customer service from named staff.
- •Many reviewers describe friendly, welcoming staff and a clean, tidy clinic environment. - Routine care (vaccinations, boosters, health checks) is a common theme, including pets recovering well after vaccination. - Access and communication are frequently praised: being seen quickly, fitted in at short notice, and staff taking time to discuss concerns.
- •Reviews commonly highlight kind, professional handling and calm approaches with nervous or lightly handled horses and ponies. - Speed and responsiveness are praised in urgent situations, including rapid attendance and effective on-the-spot treatment. - Owners frequently mention clear explanations and supportive communication, particularly around pre-purchase vetting and decision-making.
R D Owen Equine Clinic Ltd is an equine-only practice in St Asaph, established in 1985 by Richard Owen. It provides both first-opinion and referral care for horses, ponies and donkeys, with on-site surgical and diagnostic facilities including digital radiography, video endoscopy, video arthroscopy, portable ultrasound scanners, stocks, and artificial insemination equipment. Recent feedback gives practical examples of routine and field-based care, along with calm, compassionate support during difficult end-of-life decisions.
- •Many reviewers describe the team as friendly, caring and professional, including new clients who say they felt welcomed from their first visit. - Communication is a recurring positive theme: owners mention clear explanations around anaesthetic and treatment options, questions being answered fully, and prompt updates after procedures. - Recent reviews give examples of responsive care, including same-day attention for a suddenly unwell older dog, emergency treatment for a dog on holiday, and compassionate support during a difficult end-of-life case.
Our Score (50/100)
4.8(9 reviews)
Treats:
- •Emergency care is a clear theme, with owners describing fast responses, including a late Saturday evening appointment. - Reviewers say vets explained treatment clearly and handled urgent cases in a calm, professional way. - Follow-up support stands out: several owners mention check-in calls after emergency visits, including extra guidance during the following days.
- •Recent comments are strongly positive about speed of response, including a duck visit arranged between mid-afternoon and around 4pm, and prompt help for poorly chickens and cockerels. - Reviews describe hands-on clinical care, including a thorough check-over and injection for a bantam cockerel, and surgery that reportedly saved a chicken. - Customers also praise the team’s knowledge and manner, especially for poultry care.
- •The main themes are thoroughness and kindness, with reviewers describing the vets as “fantastic,” “thorough,” and “kind.”
- •Jon is singled out for strong equine dentistry support and broad practical knowledge. - One reviewer also highlights help across multiple animals on a smallholding, suggesting useful mixed-species experience.
- •A consistent theme is fast access for urgent problems, including same-day appointments and late-day Friday calls being fitted in quickly. - Reviews from visiting owners speak positively about being seen even when not registered locally, which stands out in a holiday area. - The team is frequently described as friendly, knowledgeable, caring and reassuring, with one reviewer noting that their dog loves going there.
- •Recent feedback is mostly very positive, with owners often describing staff as calm, kind and reassuring during stressful emergency visits. - Reviewers mention being seen quickly, including cases where the team was ready when clients arrived after phoning ahead. - Recent examples include chocolate ingestion advice, a cat emergency, a dog with severe sickness and bloody diarrhoea, a serious leg injury needing specialist referral, and one review mentioning staff taking in an injured baby seagull.