Victoria Veterinary Practice
#2 Vet in Aberdare, Mid Glamorgan
Victoria Veterinary Practice – Vets in Aberdare
Clinic Overview
Ownership (independent vs corporate group) isn’t stated in the information provided. Based on recent reviews, this practice seems set up for routine consultations and diagnostics, with some flexibility for dogs that struggle around other pets (one owner was met outside and brought through only when the waiting room was clear). Reviews also describe end-of-life support and longer-term management for serious illness, including homeopathy used alongside conventional care in at least one case.
Experiences are mixed: several long-term clients describe consistently good vet and nurse care, while a small number report problems around access and communication (including one case where an injured elderly dog reportedly wasn’t seen after an attack, and another describing patronising or condescending interactions).
Services
Services and capabilities mentioned in the available information include
- •Consultations for dogs and cats (multiple long-term owners mention bringing both).
- •Clinical examination and sample-taking for investigation (a vet “examined thoroughly” and “took samples”).
- •Management for reactive/less social dogs: arranging to see a dog outside and timing entry to avoid other dogs in the waiting area.
- •Integrative care: homeopathy used alongside conventional medicine (mentioned in relation to cancer care).
- •Palliative/comfort-focused care for terminal illness (described as providing comfortable months after a terminal cancer diagnosis).
- •Euthanasia support and help with difficult decisions (one owner highlighted kindness during euthanasia for a suddenly ill dog).
People
- •Marj Edwards (role not explicitly stated, but described as providing veterinary treatment): singled out for using homeopathy alongside conventional medicine and supporting a dog with terminal cancer, which the owner felt helped their pet remain comfortable for months.
- •Rhian (role not stated): thanked for being kind and supportive when an owner had to make an end-of-life decision.
- •Reception team (not named): multiple reviews mention variability—some say receptionists “could be more welcoming,” while others describe a condescending attitude and incorrect information.
Reviews
Google rating: 4.5 stars from 226 reviews. The - Handling of nervous/reactive dogs: one owner describes being seen outside and escorted in when the route was clear, reducing stress around other dogs.
- •Clinical care and explanations: several reviewers describe thorough examinations, samples taken, and “clear advice,” with vets and nurses described as excellent over years of visits.
- •Communication/access complaints: one reviewer reports their elderly dog wasn’t seen after a dog attack and that they didn’t receive updates or recommendations; another describes being patronised and given incorrect information, particularly around arrangements when the practice was closed.
- •Front-desk experience varies: recurring mentions that reception could be more welcoming, with some calling interactions condescending.
- •End-of-life and serious illness support: a long-term owner highlights compassionate care around euthanasia and thoughtful management of terminal cancer, including integrative treatment options.
Contact
Animals Treated at Victoria Veterinary Practice
Animals We Treat
Animal type information not yet available for this clinic.
Opening Hours – Victoria Veterinary Practice
Opening Hours
Hours
Reviews for Victoria Veterinary Practice
Note: Showing the 5 most recent Google reviews out of 226 we track in total. Recent reviews may not be representative of overall sentiment.
Gordon Jones
2 months ago
Claire Durston
2 months ago
I am not usually one to leave a negative review but I have been with this vets for years and have now recently moved because my elderly dog was attacked by another dog and they would not see him, or get back to us with any update or any recommendations, lucky I had some left over pain relief or he would have been left in pain. When i rung to complain on the Monday was not even asked how my dog was after the attack. Awful ! I have Switched to a new vets now who give him the excellent care and service he needs as an old dog.
Elaine Williams
2 months ago
Been with Victoria Vets a number of years with dogs and cat. Always found both vets and nusres excellent to deal with. Some pf the receptionists could be more welcoming. Def recommend vets tho.
Elaine Williams
a week ago
Been with Victoria Vets a number of years with dogs and cat. Always found both vets and nusres excellent to deal with. Some pf the receptionists could be more welcoming. Def recommend vets tho.
Touring with Dan
2 months ago
What fantastic service from victoria veterinary practice. We arrived with an appointment, with a dog who is less than friendly to other dogs. The vet came and saw us in the car park and made sure that the coast was clear for us to come through the waiting room. He examined our dog throughly, took samples and gave friendly and clear advice. The fees were reasonable and inline with that we thought. All in all we are very happy with how it went from start to finish. I'd highly recommend and won't hesitate to use this vets in the future.
Touring with Dan
a week ago
What fantastic service from victoria veterinary practice. We arrived with an appointment, with a dog who is less than friendly to other dogs. The vet came and saw us in the car park and made sure that the coast was clear for us to come through the waiting room. He examined our dog throughly, took samples and gave friendly and clear advice. The fees were reasonable and inline with that we thought. All in all we are very happy with how it went from start to finish. I'd highly recommend and won't hesitate to use this vets in the future.
Tammy Dower
3 months ago
Best vets around. I've used these vets for many years now, and they have always been fantastic
Tammy Dower
2 weeks ago
Best vets around. I've used these vets for many years now, and they have always been fantastic
Hayley Lidster
4 months ago
Won't be using these again, couldn't transfer to merthyr when Aberdare was closed, went to see vet when re-opened, basically patronised by him, spoke to someone at merthyr recently about a few things and called in aberdare today, incorrect info given and reception staff have a condescending attitude
Fenella Roberts
a year ago
I am so very sad to see this wonderful practice close. Since 2017 they have cared for my dogs in such a professional, kind and caring manner. Marj Edwards in particular has treated some of mine with homeopathy alongside conventional medicine, actually allowing my whippet, Rupert, to enjoy eleven comfortable months following a terminal cancer diagnosis in 2017. My heartfelt thanks goes out to Marj and also to Rhian who was so kind when I had to make the decision to have my greyhound, Wilson, put to sleep only four days after he became ill so suddenly. Of course I hope more than anything to see the practice reopen and will return immediately. However Marj Edwards will be a hard act to follow. Thank you Marj for seven years of outstanding veterinary care. Thank you too from my current two, Guinness and Adrian.
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