Clinic Overview
Celyn Veterinary Group in Prestatyn is part of IVC Evidensia and offers routine veterinary care alongside treatments such as dental work. Its website also promotes a Pet Health Club® Plus plan that includes consultations, and it provides information on what to do in an emergency when the clinic is closed. Recent feedback highlights thorough examinations, clear explanations, prompt help for urgent problems, and compassionate support during end-of-life care.
Celyn Veterinary Group in Prestatyn is part of IVC Evidensia and offers routine veterinary care alongside treatments such as dental work. Its website also promotes a Pet Health Club® Plus plan that includes consultations, and it provides information on what to do in an emergency when the clinic is closed. Recent feedback highlights thorough examinations, clear explanations, prompt help for urgent problems, and compassionate support during end-of-life care.
Services
- •Routine and preventive care: Reviews mention annual vaccinations for dogs and a puppy club, with owners saying staff take time to explain things clearly. The website also advertises a Pet Health Club® Plus plan with consultations included.
- •Dental care: Dental treatment and teeth cleaning are specifically mentioned, with owners describing planned follow-up checks a few days later and again around 10 days after treatment.
- •Urgent and minor injury treatment: Recent experiences include same-day help for a cat with a cut leg, with the leg shaved and cleaned before antibiotics and pain relief were given. Another review mentions treatment for a bite reaction with a steroid injection.
- •Care for nervous pets and sensitive cases: Owners describe gentle handling for anxious animals, including a nervous rescue dog. Reviews also mention supportive cancer and palliative care, as well as thoughtful euthanasia arrangements.
- •Emergency arrangements: The clinic’s website says it provides guidance for what to do if an emergency happens when the practice is closed.
Pricing
No published pricing information is currently available for this clinic.
People
Recent feedback most often praises the reception team and vets for being friendly, professional, clear in their explanations, gentle with nervous pets, and supportive with owners during difficult appointments.
Reviews
Celyn Veterinary Group has 4.8 stars from 162 Google reviews.
- •Reviews frequently mention thorough examinations and clear communication, with owners saying procedures are explained in detail and they leave feeling confident about their pet’s care.
- •Dental care stands out in several comments, including reports of organised follow-up checks a few days after treatment and again around 10 days later.
- •Owners also describe prompt help for urgent issues, including one case where a cat was seen within about an hour for a cut leg and treated with cleaning, antibiotics and pain relief.
- •The overall tone is very positive about the Prestatyn team’s kindness and professionalism, including compassionate end-of-life care; one older review did note a less positive experience at another branch.
