AllPets Veterinary Surgery – Vets in Prestatyn
Clinic Overview
- Kind, unhurried care: Several reviewers say appointments do not feel rushed and describe the team as caring, patient, and thorough. - Strong with nervous pets: Mary, Eliza, and Rhi are specifically praised for helping anxious dogs stay calm during visits, blood tests, and treatment. - Clear updates and follow-up: Owners mention explanations being easy to understand, along with follow-up calls and recovery updates after procedures.
Services
- •Routine and surgical care: The practice offers routine procedures and surgical treatment, with reviews mentioning blood tests, spaying and neutering, and follow-up support after treatment.
- •Advanced diagnostics and procedures: Website information highlights CT scanning and digital endoscopic equipment for minimally invasive procedures.
- •Referral-led services: The clinic lists cardiology support, including referral for suspected heart or circulatory disease, and orthopaedic surgery for musculoskeletal conditions.
- •Urgent and short-notice appointments: Reviews describe pets being fitted in promptly, including a dog seen the next day while the owner was on holiday and other cases needing quick checks or follow-up calls.
- •Handling and recovery support: Reviews mention confidence classes for nervous or excitable dogs, calm support during blood tests and consultations, and recovery updates by phone and photos after procedures.
- •Ongoing care plans: One recent reviewer mentions a Premium Plus care package and medication delivered by post.
Pricing
Available published prices indicate the clinic sits above average relative to similar practices. Recent comments on cost are limited, although one reviewer described the practice’s care package as excellent value.
People
- •Eliza (vet): Repeatedly praised for expertise, compassion, and a calm approach, especially with older or sensitive dogs and during difficult end-of-life situations.
- •Mary (vet): Frequently mentioned for being gentle, thorough, and especially good with nervous dogs, including during blood tests and holiday emergency visits.
- •Dr Richard (vet): Praised for explaining treatment clearly and keeping owners informed during care.
- •Rhi (nurse): Highlighted for a gentle manner and reassuring handling with dogs.
- •Wider team: Reception and nursing staff are regularly praised for kindness, patience, follow-up calls, and helping anxious pets stay calm.
Reviews
Google reviews: 4.6/5 from 332 reviews. Recent feedback is very positive, with strong themes around kindness, calm handling, and good communication.
- •Kind, unhurried care: Several reviewers say appointments do not feel rushed and describe the team as caring, patient, and thorough.
- •Strong with nervous pets: Mary, Eliza, and Rhi are specifically praised for helping anxious dogs stay calm during visits, blood tests, and treatment.
- •Clear updates and follow-up: Owners mention explanations being easy to understand, along with follow-up calls and recovery updates after procedures.
- •Support in both urgent and emotional situations: Reviews include prompt appointments for pets needing attention quickly, as well as respectful, compassionate care during end-of-life cases.
Special Services
Location
AllPets Veterinary Surgery, Ffordd Pendyffryn, Prestatyn LL19 9DG, UK
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