Companion Care (Caerphilly) Ltd T/A Vets4Pets
#2 Vet in Caerphilly, Gwent
Companion Care (Caerphilly) Ltd T/A Vets4Pets – Vets in Caerphilly
Clinic Overview
Companion Care (Caerphilly) Ltd trades as Vets4Pets, so it’s part of the Vets4Pets group rather than an independent clinic. The practice positions itself as modern and well-equipped, with on-site diagnostics and surgical facilities (including digital x‑ray, ultrasound, arthroscopy, endoscopy, an in‑house lab and pharmacy, plus separate dog/cat wards and an isolation unit).
From the latest reviews, owners most often describe: being seen quickly for emergencies, clear explanations of treatment options and costs, and post-op check-ups after surgery. One recent reviewer reports being unable to buy worming tablets without a vet consult (and being unhappy about the additional charge), while others describe staff prioritising safe handling—for example clearing the reception area for a reactive, muzzled rescue dog.
Services
Services and capabilities mentioned on the clinic website include
- •Diagnostics & imaging: in-house laboratory (biochemistry, haematology), digital x‑ray, ultrasound, blood pressure monitoring
- •Endoscopy and arthroscopy
- •Surgery: soft tissue surgery; orthopaedics (including cruciate surgery and fracture repair); airway, ear surgery; anaesthesia; operating theatre
- •Dentistry: dentistry and dental x‑ray; one review mentions a scale and polish done under anaesthetic with a same-morning update call
- •Regenerative/holistic medicine (as listed): stem cell therapy, platelet-rich plasma (PRP) therapy, laser treatment
- •Preventive/routine care: microchipping, nurse clinic, weight clinic, nutritional advice, prescriptions
- •Travel documents (as listed): animal health certificate and pet passport
- •Species: small animals; reptiles; small mammal medicine and surgery; “exotic pet care” is listed
- •Facilities/policies (as listed): separate dog & cat wards; isolation unit; on-site pharmacy
- •Out-of-hours: the website states emergency care when closed is provided via VetsNow Newport
- •Home visits (listed)
People
- •Maciej (vet): mentioned in multiple reviews for explaining treatment options and costs, carrying out surgery and being thorough at follow-up check-ups. Another owner describes him supporting them through a month of treatment for their cat, including being “kind and thoughtful” at end-of-life.
- •Debbie (receptionist): one reviewer highlights her being “lovely” and “kind” when their cat was seen quickly as an emergency.
- •Sarah (nurse, name/role inferred by reviewer): one owner describes reassurance about anaesthetic for a dental scale and polish, followed by a call to confirm the procedure went well.
Reviews
Google rating: 4.5 stars from 325 reviews.
- •Clear communication about options and costs: owners describe being kept informed about possible treatments and pricing before proceeding.
- •Surgery and follow-up care: multiple reviews mention operations with good recovery; one specifically notes thorough post-op check-ups.
- •Handling nervous/reactive dogs: one owner says staff arrange entry so the reception is clear for a reactive, muzzled rescue dog.
- •Updates during procedures: one review describes a phone call shortly after drop-off confirming a dental procedure went well and giving a collection time.
- •Pricing/policy frustration from one reviewer: one owner reports being unable to purchase worming tablets without a vet visit because their dog hadn’t been seen in a year, and felt the additional cost was a “rip off.”
Special Services
Animals Treated at Companion Care (Caerphilly) Ltd T/A Vets4Pets
Animals We Treat
Companion Animals
Opening Hours – Companion Care (Caerphilly) Ltd T/A Vets4Pets
Opening Hours
Hours
Reviews for Companion Care (Caerphilly) Ltd T/A Vets4Pets
Note: Showing the 5 most recent Google reviews out of 325 we track in total. Recent reviews may not be representative of overall sentiment.
rafał szulc
2 months ago
Really helpful staff.
Jason Cotterell
2 months ago
Just went to get my dog toothpaste, flea and worming tablets, ( which they text me every month for ) no toothpaste, had flea treatment off the shelf £25. No worming tablets because my dog hasn’t seen the vet in a year so another charge of £50plus ( I can’t afford this ) so no worming tablets.. for a company who supposedly love animals what a rip off. I’m cancelling her registration.so one less piece of gold jewellery for the woman I spoke too…
Judith Keene
2 months ago
The treatment over the last month of our family pet cat Daisy by vet Maciej has been 5 star. Nothing has been to much trouble and he has kept us informed of possible treatments and costs.The receptionist Debbie was also lovely and so kind to me when i was at the practice with Dausy being seen very quickly as an emergency.Although we very sadly lost Daisy to what was a thrombosis caused by the earlier trauma I cannot thank them enough. Maciej was so kind and thoughtful right up to the end. Caring and compassionate vet and staff for both pet owners and pets.
Judith Keene
a week ago
The treatment over the last month of our family pet cat Daisy by vet Maciej has been 5 star. Nothing has been to much trouble and he has kept us informed of possible treatments and costs.The receptionist Debbie was also lovely and so kind to me when i was at the practice with Dausy being seen very quickly as an emergency.Although we very sadly lost Daisy to what was a thrombosis caused by the earlier trauma I cannot thank them enough. Maciej was so kind and thoughtful right up to the end. Caring and compassionate vet and staff for both pet owners and pets.
Robert Wesoły
4 months ago
Very good vet
Rebecca Griffin
4 months ago
Brilliant vet, Majiec was really great with the spaniel we took here as a client. He looked at the best options for the pet and explained in detail everything we needed to know. The surgery was done and the spaniel really bounced back well. He healed really quickly and with the check ups Maciej was very thorough.
Rebecca Griffin
a month ago
Brilliant vet, Majiec was really great with the spaniel we took here as a client. He looked at the best options for the pet and explained in detail everything we needed to know. The surgery was done and the spaniel really bounced back well. He healed really quickly and with the check ups Maciej was very thorough.
Linda Lynch
4 months ago
Our dog is a rescue dog, he is people reactive, we always muzzle him but we are always concerned might panic with people around him. The receptionists are great and so are the vets, very understanding they make sure the reception is clear for us to come through. As it is our dog will now just freeze as he is so scared but I would rather that then he threatens dogs and staff. I cannot fault this vets, their customer service is second to none
Katrin Jones
5 months ago
We’ve been using this veterinary surgery since we first got our dog 8 years ago. The staff are incredibly helpful and caring and always put the animals needs first. My dog has had 2 operations with vets 4 pets Caerphilly, and the surgeons, nurses and reception staff have been incredible on both occasions. I can’t recommend them enough. Thank you for all your hard work vets4pets Caerphilly!
Anthony Evans
7 months ago
My little Yorkie poo Teddy went for scale and polish I was panicking because I didn't want him under anesthetic.. nurse I think was Sarah she was very resuring that it shouldn't be a problem went 9.30 had phone call 10.20 everything went well you can pick him up 1.30 Thanks Anthony and Maria
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