Caerphilly Veterinary Clinic – Vets in Caerphilly
Clinic Overview
- Lucy — praised for gentle, reassuring handling, especially with cats. - Sue and Tracy — highlighted for a warm and friendly welcome at reception.
Services
- •Routine care for dogs and cats including vaccinations, annual boosters, check-ups, and general consultations. Recent reviews mention thorough appointments where owners felt able to raise concerns and pets were handled calmly.
- •Preventive care through Puppy Packs, Kitten Packs, and the Pet Health Plan.
- •Skin and allergy-related consultations, including flea concerns and allergies.
- •Cat-friendly care and handling, supported by its Gold Standard Cat Friendly Clinic status and a separate cat waiting area designed to help cats feel safer during visits.
- •Ongoing care at different life stages, with reviews highlighting support for older pets as well as routine yearly visits.
- •Clients also mention practical touches such as a relaxed atmosphere, short waits, and helpful facilities at the practice.
Pricing
Available published prices indicate the clinic sits above average relative to similar practices. Reviews on cost are mixed: some clients describe prices as reasonable, while one negative review raised concerns about the cost of a visit and not being told about cheaper medication options.
People
The clinic is presented as having an experienced, long-serving team. Named team members mentioned by clients include
- •Lucy — praised for gentle, reassuring handling, especially with cats.
- •Sue and Tracy — highlighted for a warm and friendly welcome at reception.
Reviews
Google rating: 4.7/5 from 154 reviews.
- •Many recent reviewers describe the practice as clean, modern, welcoming, and well designed, with a relaxed atmosphere.
- •Staff manner and communication are a consistent positive theme, with comments about friendly, informative service and vets being thorough, clear, and efficient.
- •Reviews include positive experiences for annual boosters, vaccinations, check-ups, and older-pet care, with several owners saying their pets were put at ease during visits.
- •Feedback is largely very positive, though one recent review reported dissatisfaction around costs, communication during an examination, and medication advice.

