Featured Clinic Overview
Feedback is mostly positive about how the team handles anxious or “grumpy” dogs and about support during very unwell pets and end-of-life situations, but there is also a detailed account raising concerns about communication and cost transparency, and about a pet being returned in a much worse state without warning.
Showing 1-7 of 7 clinics
St James Veterinary Group Ltd. describes itself as an independently owned practice and offers a 24/7 emergency service for clients, with access to pets’ notes and medical history (the website also claims it has its own out‑of‑hours emergency service). From the latest reviews available, owners most often mention long-term continuity of care (some citing 20–25 years), support through complex and end‑of‑life cases (including throat cancer care through to euthanasia), and practical, organised appointments (easy booking and prompt replies to email enquiries).
St James Veterinary Group Ltd. describes itself as an independently owned practice and offers a 24/7 emergency service for clients, with access to pets’ notes and medical history (the website also claims it has its own out‑of‑hours emergency service). From the latest reviews available, owners most often mention long-term continuity of care (some citing 20–25 years), support through complex and end‑of‑life cases (including throat cancer care through to euthanasia), and practical, organised appointments (easy booking and prompt replies to email enquiries).
- •Urgent care and quick turnaround: an owner reported their cat’s infection was treated with an operation arranged at short notice, with the cat home by the afternoon. - Clear explanations and reassurance: one owner described the vet listening to concerns (ears and weight) and providing advice on treatment and what signs to look out for. - Handling and pet comfort: a reviewer noted their cat stayed relaxed throughout the visit.
- •Urgent care and quick turnaround: an owner reported their cat’s infection was treated with an operation arranged at short notice, with the cat home by the afternoon. - Clear explanations and reassurance: one owner described the vet listening to concerns (ears and weight) and providing advice on treatment and what signs to look out for. - Handling and pet comfort: a reviewer noted their cat stayed relaxed throughout the visit.
Afon Veterinary Centre is a small-animal practice (group ownership isn’t stated in the available information). Reviews describe both routine care and minor procedures, with examples including nail trims for an older cat, booster vaccinations (with weighing and a treat), and an upcoming operation for a dog. Owners also mention practical support outside normal appointments, such as getting reassurance over the phone and being booked in for the next available slot.
Afon Veterinary Centre is a small-animal practice (group ownership isn’t stated in the available information). Reviews describe both routine care and minor procedures, with examples including nail trims for an older cat, booster vaccinations (with weighing and a treat), and an upcoming operation for a dog. Owners also mention practical support outside normal appointments, such as getting reassurance over the phone and being booked in for the next available slot.
Our Score (72/100)
Forest Veterinary Group is a multi-branch veterinary clinic (three practices are mentioned on its website). The website highlights Pet Health Club® / Pet Health Club® Plus membership plans that include consultations as part of the plan (no prices or inclusions beyond that are stated in the available site summary).
Forest Veterinary Group is a multi-branch veterinary clinic (three practices are mentioned on its website). The website highlights Pet Health Club® / Pet Health Club® Plus membership plans that include consultations as part of the plan (no prices or inclusions beyond that are stated in the available site summary).
Shepherds 'The Vets' Ltd
Port Talbot
Our Score (59/100)
Shepherds 'The Vets' Ltd describes itself as an independent practice with over 50 years’ experience, and notes Royal College of Veterinary Surgeons (RCVS) accreditation. The website highlights routine care plus add-on services like a Premier Pet Care Plan, nurse clinics, and K‑Laser therapy, and states there is a 24/7 emergency service for registered clients (delivered via their hospital branch).
Shepherds 'The Vets' Ltd describes itself as an independent practice with over 50 years’ experience, and notes Royal College of Veterinary Surgeons (RCVS) accreditation. The website highlights routine care plus add-on services like a Premier Pet Care Plan, nurse clinics, and K‑Laser therapy, and states there is a 24/7 emergency service for registered clients (delivered via their hospital branch).
Corporate ownership isn’t stated in the information we have. This appears to be a long-established general veterinary practice (one reviewer says they’ve been registered for 35+ years, including when it traded under a different name). Reviews point to a clinic that handles everyday consultations and difficult end‑of‑life appointments, with multiple mentions of staff taking time to explain options.
Corporate ownership isn’t stated in the information we have. This appears to be a long-established general veterinary practice (one reviewer says they’ve been registered for 35+ years, including when it traded under a different name). Reviews point to a clinic that handles everyday consultations and difficult end‑of‑life appointments, with multiple mentions of staff taking time to explain options.