Afon Veterinary Centre

Afon Veterinary Centre is a veterinary practice that is also listed as a Veterinary Nurse Training facility. Recent reviews describe both routine and urgent care, including early-hours treatment by an on-call vet and nurse, surgery for a cat (furball removal was mentioned), and help with reuniting a found dog with their owner via microchip/chip-company contact.

Feedback is mostly positive about how the team handles anxious or “grumpy” dogs and about support during very unwell pets and end-of-life situations, but there is also a detailed account raising concerns about communication and cost transparency, and about a pet being returned in a much worse state without warning.

Services

• •Emergency/urgent care: an “early hours” visit is described, including an on-call vet and nurse attending a critically ill dog.
• •Surgery: a cat surgery for furball removal is specifically mentioned (with reported complications in one case).
• •Microchip assistance / lost & found support: staff helped with a found dog, including dealing with a “slightly awkward” chip company to reunite the dog with the owner.
• •Support for dogs with special needs: owners mention accommodating “special needs” for a difficult-tempered (“grumpy”) dog.
• •End-of-life care: one review describes empathetic care when a dog could not be saved.

Pricing

• •One reviewer reports being quoted £1,000–£1,300 for a cat’s surgery, with the bill later increasing to £1,700 and ending over £1,900, stating the increases happened without consultation.

People

• •Alice (vet, on call): named in one review for attending an early-hours emergency; the owner describes Alice and the accompanying nurse as treating their dog with “love, care and empathy” during a situation where the dog could not be saved.
• •Nursing and reception team: multiple reviews refer to vets, nurses, and reception staff collectively, with owners highlighting being “accommodating” (including for dogs with special needs) and supportive through both routine care and difficult outcomes.

Reviews

Google rating: 4.7 stars from 710 reviews.

• •Urgent and end-of-life support: owners describe compassionate handling during severe illness, including an early-hours visit with an on-call vet and nurse.
• •Practical help beyond appointments: one reviewer credits the team with going “above and beyond” to help reunite a found dog with its owner via microchip administration.
• •Ongoing care for long-term clients: several owners mention staying with the practice for years and bringing multiple dogs over time.
• •Communication and transparency concerns (conflicting experiences): one detailed 1-star review describes poor communication, unexpected billing increases during a cat’s surgery, and distress at collecting a cat who was “completely limp and unresponsive” without warning; this contrasts with multiple 5-star reviews describing reassurance and empathy.