St James Veterinary Group Ltd.

Services

• •24/7 emergency and out-of-hours care for registered clients, with access to pets’ notes and medical history.
• •General veterinary care including routine appointments, follow-up advice, and ongoing support for pets with long-term health issues. Recent reviews mention helpful communication, quick answers to questions, and pets being put at ease during visits.
• •Surgery: reviews mention procedures including a gallstone operation for a dog and spaying for a cat, with positive comments about recovery and aftercare.
• •Puppy and preventive care: owners mention thorough health checks and practical advice for new puppies.
• •Cancer care and end-of-life support: reviews describe care for a dog with throat cancer through to euthanasia, and more recent feedback also mentions a compassionate home visit to help a dog pass peacefully.
• •Clinic facilities: reviews mention a clean environment and a separate area for cats in the waiting room.
• •Training: the practice is listed as a veterinary nurse training facility.

Pricing

Available published prices indicate the clinic sits around average relative to similar practices. Recent reviews focus much more on the quality of care, communication, and support than on cost.

People

• •Veterinary team (unnamed): reviewers describe the vets as lovely, informative, caring, and reassuring, with praise covering both routine care and more complex cases.
• •Reception and support staff (unnamed): frequently praised as friendly, respectful, helpful, and quick to respond by phone or email.
• •Team experience across the practice: several reviews highlight the contribution of all staff, including receptionists, to a well-organised and compassionate experience.

Reviews

4.7 stars from 519 Google reviews. Recent feedback is very positive, with strong praise for kindness, communication, and continuity of care.

• •Long-term trust and loyalty: several owners mention staying with the practice for many years, including one reviewer with more than 20 years of experience across multiple dogs.
• •Caring, approachable staff: reviewers often mention polite, friendly service, quick answers to questions, and pets being made to feel at ease.
• •Strong support in serious moments: recent comments praise the practice’s empathy around surgery and end-of-life care, including a house visit for euthanasia described as understanding and compassionate.
• •Smooth day-to-day experience: owners mention easy appointment booking, prompt email responses, a clean clinic environment, and helpful support from reception staff.