Forest Veterinary Group

Forest Veterinary Group is an IVC Evidensia-owned multi-branch veterinary group in Neath, with three practices mentioned on its website. The website highlights general veterinary care, emergency arrangements, a veterinary nurse training facility, and Pet Health Club® / Pet Health Club® Plus membership plans. Recent feedback is mixed overall: many owners praise the team’s friendliness and professionalism, while some raise concerns about appointment access, phone handling, and cost.

Services

• •General veterinary appointments: routine consultations are implied throughout owner feedback.
• •Urgent care and emergency arrangements: one owner reports being offered an appointment within the hour for a dog with a wasp sting, and emergency or extended-hours veterinary cover is listed for the group.
• •Treatment examples mentioned by owners: reviews refer to eye medication being dispensed and a quote being given for dental or tooth treatment.
• •Training facility: the clinic is listed as a veterinary nurse training facility.
• •Membership plans: the website highlights Pet Health Club® and Pet Health Club® Plus, with consultations included as part of the Plus plan.

Pricing

No published pricing information is currently available for this clinic.

People

No individual vets or nurses are named in recent public feedback. Owners often describe the team as friendly, helpful, kind and professional, although some criticism is aimed at front-desk and phone handling rather than the clinical care itself.

Reviews

Forest Veterinary Group has 4.5 stars from 433 Google reviews.

• •Many recent reviewers describe the team as friendly, professional and helpful, with several short reviews simply praising the staff and overall experience.
• •Practical touches are also mentioned positively, including text message reminders and parking at the rear.
• •There is evidence of prompt help for urgent problems in at least one case, with a dog seen within an hour after a wasp sting and the owner kept informed about the wait.
• •The main negative themes are pricing concerns and administrative access, including complaints about expensive medication or treatment quotes, and one detailed account of difficulty getting through by phone and securing an appointment for a suddenly unwell dog.