Dog & Cat Vets in Monmouth

## Summary Abbey Veterinary Centre is a small-animal practice that has been operating since the 1980s (per its website). From the latest reviews, it appears set up for routine preventive care (vaccinations, injections, worming) as well as some urgent situations—one owner mentions their dog needing “emergency treatment” twice. Several reviews focus on how the team handles nervous or reluctant pets, including using treats to help a fearful dog accept vaccination appointments and being patient with a stressed cat needing frequent claw clipping (even when sedated). Feedback on costs is mixed: some owners say pricing felt expected, while others describe fees as “extortionate” and say costs weren’t clearly explained. ## Services - Small-animal veterinary care (website). - Routine care mentioned by owners: annual vaccinations, routine checkups, injections, worming. - Nail/claw clipping (cat) mentioned by an owner. - Sedation is referenced by an owner in the context of handling a very scared cat. - Emergency treatment is mentioned by an owner (no further details provided). - Veterinary Nurse Training facility (structured clinic data). ## Pricing - One reviewer reports being asked to pay **£27** for a signature/prescription, **£60** for an exam, and **£60** for medicine (another reviewer describes prices as “extortionate,” while another says costs were in line with expectations). ## People - **Siobhan (practice manager)** is named in a critical review, described as “particularly unhelpful” when the reviewer challenged costs and asked for explanations. - Vets, nurses, receptionists: repeatedly mentioned as taking time to help pets feel comfortable—examples include greeting and settling two large dogs so they were “happy and relaxed,” and offering treats to a dog that usually wouldn’t enter a vet. ## Reviews **Google rating: 4.4 stars from 69 reviews.** **Themes below are drawn from the latest written reviews available to us.** - Handling of anxious or difficult-to-manage pets: treats used to help a fearful dog accept vaccinations; patience with a very scared cat needing regular claw clipping (sedation mentioned). - Appointment access and explanations: owners mention convenient appointments and clear explanations of treatment. - Mixed experiences on cost transparency and customer service: some reviews allege high fees and unclear costs (including a complaint about being charged for a signature/prescription, an exam, and medicine), while another owner says costs seemed in line with expectations.

## Summary Drybridge Veterinary Clinic is a small‑animal practice for domestic pets, with out‑of‑hours care handled by **Vets Now** (as stated on the clinic website). Recent reviews describe same‑day help for an injured dog that arrived without warning, and sensitive support during end‑of‑life care for an elderly cat, including clear explanations of what would happen and options afterwards. Feedback also shows mixed experiences with administration: one reviewer reports difficulty booking a simple claw clip and a delayed call‑back, while others mention smooth, friendly interactions “from desk to clinic.” ## Services - **Small animal veterinary care for domestic pets** (website). - **Urgent, same‑day treatment** mentioned in reviews (e.g., a dog treated quickly after a cut). - **Euthanasia/end‑of‑life care** discussed in a recent review, including explanation of process and aftercare options. - **Nail/claw clipping** referenced by a reviewer (booking requested). - **Surgical care and post‑op follow‑up** referenced in a review describing a cat operation and subsequent concern about a pin protruding. - **Out-of-hours care** is provided by **Vets Now** (website). ## People - **Reception team (unnamed):** One detailed review describes reception staff being “just as kind” during an emergency euthanasia visit, and another review praises being friendly “from desk to clinic.” A contrasting review describes difficulty arranging a claw‑clip appointment and receiving a “rather short” voicemail message. - **Vets (unnamed):** Reviews cite a “thoroughly good examination” for a dog, quick treatment for an injured lurcher, and sensitive, step‑by‑step communication during euthanasia. ## Reviews **Google rating: 4.7 stars from 173 reviews.** Themes below are drawn from the latest written reviews available to us. - **Fast help in urgent situations:** a dog with a cut was treated quickly despite arriving without warning. - **Kind, clear communication around euthanasia:** one owner describes sensitive handling, explanation of how it would go, and discussion of options afterwards. - **Trust in clinical care:** multiple reviews mention thorough examinations and confidence in the vets’ decisions. - **Administration/communication is a pain point for some:** one reviewer reports an hour‑plus wait for a call back to book a claw clip and a brusque voicemail. - **Out‑of‑hours provider is controversial:** the clinic’s out‑of‑hours service is via Vets Now (website), and one review criticises that organisation strongly.