Drybridge Veterinary Clinic – Vets in Monmouth
Clinic Overview
Drybridge Veterinary Clinic is a small‑animal practice for domestic pets, with out‑of‑hours care handled by Vets Now (as stated on the clinic website). Recent reviews describe same‑day help for an injured dog that arrived without warning, and sensitive support during end‑of‑life care for an elderly cat, including clear explanations of what would happen and options afterwards. Feedback also shows mixed experiences with administration: one reviewer reports difficulty booking a simple claw clip and a delayed call‑back, while others mention smooth, friendly interactions “from desk to clinic.”
Services
- •Small animal veterinary care for domestic pets (website).
- •Urgent, same‑day treatment mentioned in reviews (e.g., a dog treated quickly after a cut).
- •Euthanasia/end‑of‑life care discussed in a recent review, including explanation of process and aftercare options.
- •Nail/claw clipping referenced by a reviewer (booking requested).
- •Surgical care and post‑op follow‑up referenced in a review describing a cat operation and subsequent concern about a pin protruding.
- •Out-of-hours care is provided by Vets Now (website).
People
- •Reception team (unnamed): One detailed review describes reception staff being “just as kind” during an emergency euthanasia visit, and another review praises being friendly “from desk to clinic.” A contrasting review describes difficulty arranging a claw‑clip appointment and receiving a “rather short” voicemail message.
- •Vets (unnamed): Reviews cite a “thoroughly good examination” for a dog, quick treatment for an injured lurcher, and sensitive, step‑by‑step communication during euthanasia.
Reviews
Google rating: 4.7 stars from 173 reviews. - Fast help in urgent situations: a dog with a cut was treated quickly despite arriving without warning.
- •Kind, clear communication around euthanasia: one owner describes sensitive handling, explanation of how it would go, and discussion of options afterwards.
- •Trust in clinical care: multiple reviews mention thorough examinations and confidence in the vets’ decisions.
- •Administration/communication is a pain point for some: one reviewer reports an hour‑plus wait for a call back to book a claw clip and a brusque voicemail.
- •Out‑of‑hours provider is controversial: the clinic’s out‑of‑hours service is via Vets Now (website), and one review criticises that organisation strongly.
Animals Treated at Drybridge Veterinary Clinic
Animals We Treat
Companion Animals
Farm Animals
Opening Hours – Drybridge Veterinary Clinic
Opening Hours
Hours
Reviews for Drybridge Veterinary Clinic
Note: Showing the 5 most recent Google reviews out of 173 we track in total. Recent reviews may not be representative of overall sentiment.
D L
in the last week
Great vets who really helped my Jack Russell. Lots of care shown from the vets, and all staff involved. Prices are very reasonable and expertise second to none. Best vet practice for miles.
Owen
2 weeks ago
Our Lurcher cut herself out walking on christmas eve , we called in with out warning and the vets were amazing. Thank you for treating her so quickly and reasonably.
Mark Morgan
a month ago
Hamish Kuperus
2 months ago
Can't speak highly enough of Drybridge. Professional, caring and always there for my dog. Fab.
James Keeler Robson
5 months ago
Mick
3 months ago
Always helpful, friendly staff, have full trust that they will always do the best for my Explosives Detection Dog.
Kim
5 months ago
I had to call last night as my 17 year old cat was acting really out of character. I couldn't get through to the Monmouth branch, the phones were doing some strange things, so I rang the Coleford branch to ask if they knew if Monmouth was open and the phone lines ok. They were really great in contacting Monmouth on my behalf and checking a vet would be present to see my cat within the next 40 minutes. I took her down and sadly we came to the decision that it would be the most kind option to put her down there and then. The vet acted and spoke incredibly sensitively, and explained how things would go and my options afterwards. Upon leaving, the reception staff were just as kind and I absolutely couldn't fault any of the team I dealt with across the two branches yesterday. I'm so grateful for their kindness and their willingness to help. Coleford could very well have told me to keep trying the line myself but they did what they could to ensure my cat was seen quickly.
Kristian Kennedy
a year ago
Tried to book the cat in for a claw-clip as I'd done a couple of years ago. It seemed to be a bit of a challenge for the receptionist (who needed to check with the practice manager for some reason this time round). In the time it took her to get back to me (I waited over an hour) I'd contacted Abbey Vets, given my details, gotten registered and booked in for the next day. Was left a rather short message on voicemail by the infamous Jan (read some reviews lol) - fortunately no longer requiring to followup with. Seems to be going / gone down the pan a bit. Never had any issues with treatments received there and the vets themselves seem nice enough, just seems to be the management layer that's failing the business on efficiency and PR.
Arthur CJ Burns
2 years ago
Very friendly from desk to clinic, Charlie was given a thoroughly good examination and we will continue to frequent this practice.
Rowana Nicell
3 years ago
Not a happy customer today. Cat had operation last Thursday. I took him to vets yesterday as I was concerned that leg bone had moved. I was sent home with follow up for Tuesday. My cat had a pin protruding from leg last night and it fell out. I'll be on the phone first thing. This vets also uses vets now for their night service. This organisation is dreadful.
