Specialist Vets in Monmouth

## Summary Drybridge Veterinary Clinic is a small‑animal practice for domestic pets, with out‑of‑hours care handled by **Vets Now** (as stated on the clinic website). Recent reviews describe same‑day help for an injured dog that arrived without warning, and sensitive support during end‑of‑life care for an elderly cat, including clear explanations of what would happen and options afterwards. Feedback also shows mixed experiences with administration: one reviewer reports difficulty booking a simple claw clip and a delayed call‑back, while others mention smooth, friendly interactions “from desk to clinic.” ## Services - **Small animal veterinary care for domestic pets** (website). - **Urgent, same‑day treatment** mentioned in reviews (e.g., a dog treated quickly after a cut). - **Euthanasia/end‑of‑life care** discussed in a recent review, including explanation of process and aftercare options. - **Nail/claw clipping** referenced by a reviewer (booking requested). - **Surgical care and post‑op follow‑up** referenced in a review describing a cat operation and subsequent concern about a pin protruding. - **Out-of-hours care** is provided by **Vets Now** (website). ## People - **Reception team (unnamed):** One detailed review describes reception staff being “just as kind” during an emergency euthanasia visit, and another review praises being friendly “from desk to clinic.” A contrasting review describes difficulty arranging a claw‑clip appointment and receiving a “rather short” voicemail message. - **Vets (unnamed):** Reviews cite a “thoroughly good examination” for a dog, quick treatment for an injured lurcher, and sensitive, step‑by‑step communication during euthanasia. ## Reviews **Google rating: 4.7 stars from 173 reviews.** Themes below are drawn from the latest written reviews available to us. - **Fast help in urgent situations:** a dog with a cut was treated quickly despite arriving without warning. - **Kind, clear communication around euthanasia:** one owner describes sensitive handling, explanation of how it would go, and discussion of options afterwards. - **Trust in clinical care:** multiple reviews mention thorough examinations and confidence in the vets’ decisions. - **Administration/communication is a pain point for some:** one reviewer reports an hour‑plus wait for a call back to book a claw clip and a brusque voicemail. - **Out‑of‑hours provider is controversial:** the clinic’s out‑of‑hours service is via Vets Now (website), and one review criticises that organisation strongly.