Best Vets in Monmouth – Complete Local Guide

Drybridge Veterinary Clinic, located in Monmouth, boasts an impressive 4.7-star rating based on 169 reviews, indicating a high level of customer satisfaction. The clinic is praised for its friendly and helpful staff, with particular commendation for their sensitivity and professionalism in handling challenging situations. This is evident in reviews like Kim’s, who appreciated the empathetic care provided to her elderly cat during an emergency, and Mick’s, who trusts the clinic with his Explosives Detection Dog. However, the clinic's reputation is not entirely without blemish. While the veterinary team is generally well-regarded, some feedback highlights issues with administrative efficiency and communication, as noted by Kristian Kennedy. He experienced delays in service, which led him to seek assistance elsewhere. Similarly, Rowana Nicell's review raised concerns about post-operative care and the quality of the out-of-hours service provided by an external partner. Despite these criticisms, the majority of reviews reflect positive experiences, suggesting that most clients find the care and service satisfactory. This is reinforced by Arthur CJ Burns, who speaks highly of the thorough examinations and friendly atmosphere, indicating a commitment to maintaining a welcoming environment for both pets and owners. Overall, Drybridge Veterinary Clinic seems to offer a dependable service, with a strong focus on customer care and expertise, although there may be areas for improvement in administrative operations and external partnerships.

Abbey Veterinary Centre, located in Monmouth, Wales, has been providing veterinary services since the 1980s, focusing on small animals. The clinic serves a broad area including Abergavenny, Brecon, Monmouth, and Tredegar, and is noted for its commitment to outstanding animal care. Abbey Veterinary Centre is also a training facility for veterinary nurses, underscoring its dedication to fostering veterinary expertise. The clinic holds a 4.5-star rating on Google from 65 reviews, indicating a generally positive reception from its clientele. The reviews reflect a high level of satisfaction with the care provided by the staff, who are described as friendly and experienced. For instance, Kevin Hughes praises the staff’s ability to make his two strong dogs feel relaxed and welcomed, while Millie Jenkins highlights the team's supportive approach to managing her dogs' vaccinations. Sue Powell also commends the clinic's handling of her anxious house cat. However, not all feedback is positive. Gareth Morgan's review expresses dissatisfaction, citing poor customer service and unclear pricing, which suggests there may be occasional discrepancies in customer experiences. Despite this, Simon H provides a contrasting perspective, recommending the clinic for its professional and kind staff, noting that costs aligned with expectations. Overall, Abbey Veterinary Centre appears to be a reputable institution with a strong track record of providing quality veterinary care, although potential clients might want to inquire about pricing transparency based on the mixed reviews regarding costs.