Featured Clinic Overview
## Summary Maes Glas Vets Limited offers routine care (including vaccinations and neutering) alongside 24/7 care, with reviews describing both day-to-day appointments and more serious, time-sensitive situations. Owners repeatedly mention clear explanations of what’s being done, pets being handled gently during routine procedures, and support in difficult end-of-life scenarios. Concrete details owners mention include: - Procedures being “explained in full,” including when a pet needs to stay overnight. - Annual vaccinations done with attention to keeping the dog comfortable and avoiding unnecessary pain. - Compassionate help during a dog’s final hours (named vet “Clive” mentioned). - In one case after a cat was brought in following a road accident and didn’t survive, staff kept the cat for a few days and did not charge the family. ## Services Based on the clinic website summary and the latest reviews, services and capabilities mentioned include: - Vaccinations, including annual vaccination appointments with comfort-focused handling. - Neutering (listed on the clinic website). - 24/7 care (stated on the clinic website). - Overnight/inpatient stays (owners mention pets being kept overnight and “well looked after”). - Support for chronic conditions, with one owner describing long-term management that helped maintain quality time. - End-of-life care, including support during a pet’s final hours and respectful handling after death. - In-practice support roles referenced by owners, including nursing staff, pharmacy workers, and physios. The clinic is also listed in the provided data as a Veterinary Nurse Training facility. ## People Named team members mentioned in the latest reviews: - Blethyn (vet): described as giving a “good health check” and helping the owner feel reassured (“always makes sure I have no worries”). - Grace Peters (vet): described as the preferred vet for a multi-dog household, with the owner saying they felt listened to; specifically mentioned in connection with managing two dogs with chronic conditions. - Clive: thanked for compassion and professionalism while caring for a dog during their final hours. Other staff groups repeatedly mentioned: - Reception team: described as friendly and welcoming. - Vets and nurses: repeatedly noted for explaining procedures clearly and being “very good with the pets.” - Admin/pharmacy/physio staff: explicitly mentioned by one owner as consistently helpful. ## Reviews 4.6 stars from 912 reviews. Themes below are drawn from the latest written reviews available to us. - Communication and explanations: owners repeatedly mention procedures being explained clearly and feeling put at ease. - Gentle handling in routine care: one owner specifically notes care taken during annual vaccinations to keep their dog comfortable and avoid hurting her unnecessarily. - Overnight care: owners mention that if a pet needs to stay overnight, they are well looked after. - Compassion in emergencies and bereavement: examples include support during a dog’s final hours, and respectful handling after a road-traffic injury where the pet did not survive (including holding the pet for a few days). - Facilities/comfort and cost concerns raised by one reviewer: one owner praises their vet but says the reception/consulting rooms were uncomfortably hot and comments on “sky high vet fees,” suggesting expectations weren’t met on environment for the price.
Showing 1-8 of 8 clinics
Origin Vets Clinic Ltd is an independent practice focused on cats, rabbits, small mammals, and exotic pets. The website highlights dedicated cat and exotic teams plus formal cat/rabbit accreditations, and recent reviews consistently describe a calm, clean clinic environment and unhurried consults with detailed explanations. Specific examples in reviews include rabbit spays/castration planning, treatment of a hamster with antibiotics and pain relief, neutering for an exotic species (skunk), and a follow-up phone call with an evening update after a visit.
Origin Vets Clinic Ltd is an independent practice focused on cats, rabbits, small mammals, and exotic pets. The website highlights dedicated cat and exotic teams plus formal cat/rabbit accreditations, and recent reviews consistently describe a calm, clean clinic environment and unhurried consults with detailed explanations. Specific examples in reviews include rabbit spays/castration planning, treatment of a hamster with antibiotics and pain relief, neutering for an exotic species (skunk), and a follow-up phone call with an evening update after a visit.
St James Veterinary Group Ltd. describes itself as independently owned and runs a 24/7 emergency service for its clients, including out-of-hours care handled on its own premises with access to pet notes/medical history. Recent reviews repeatedly highlight the day-to-day experience: owners mention staff taking extra time to settle nervous or reactive rescue dogs before treatment, and vets explaining things clearly during appointments. Several reviewers also describe long-term use of the practice (years to decades).
St James Veterinary Group Ltd. describes itself as independently owned and runs a 24/7 emergency service for its clients, including out-of-hours care handled on its own premises with access to pet notes/medical history. Recent reviews repeatedly highlight the day-to-day experience: owners mention staff taking extra time to settle nervous or reactive rescue dogs before treatment, and vets explaining things clearly during appointments. Several reviewers also describe long-term use of the practice (years to decades).
St James Veterinary Group Ltd. describes itself as independently owned and offers 24/7 veterinary services for its clients, including a 24/7 emergency service with access to your pet’s notes and medical history; out-of-hours emergencies are handled at the Parkway branch. Recent reviews most often mention routine preventive care (vaccinations and microchipping), thorough check-ups where owners feel listened to, and specific “everyday” problems being treated (for example, anal gland issues). Concrete details owners mention include: - Microchipping and vaccinations for a young kitten. - A vet visit where an anal gland problem was treated and “sorted”. - Owners repeatedly saying their pets are checked thoroughly and that they feel listened to during appointments. - A named vet (Nick Colwell / Nick) being singled out for being friendly and professional.
St James Veterinary Group Ltd. describes itself as independently owned and offers 24/7 veterinary services for its clients, including a 24/7 emergency service with access to your pet’s notes and medical history; out-of-hours emergencies are handled at the Parkway branch. Recent reviews most often mention routine preventive care (vaccinations and microchipping), thorough check-ups where owners feel listened to, and specific “everyday” problems being treated (for example, anal gland issues). Concrete details owners mention include: - Microchipping and vaccinations for a young kitten. - A vet visit where an anal gland problem was treated and “sorted”. - Owners repeatedly saying their pets are checked thoroughly and that they feel listened to during appointments. - A named vet (Nick Colwell / Nick) being singled out for being friendly and professional.
Gibson & Jones Vets
Swansea
Our Score (83/100)
Gibson & Jones Vets describes itself as an independent practice with “more than 40 years” of experience. Reviews most often talk about support around end-of-life care (including sedation and euthanasia), and several mention thoughtful bereavement touches such as a condolence card with a paw print and a small jar of fur, and later wildflower seeds sent in memory of a pet. Owners also mention treatment for small pets (mice), and practical details like a clean clinic environment, customer parking, and Wi‑Fi in the waiting room. The practice is also listed as a veterinary nurse training facility.
Gibson & Jones Vets describes itself as an independent practice with “more than 40 years” of experience. Reviews most often talk about support around end-of-life care (including sedation and euthanasia), and several mention thoughtful bereavement touches such as a condolence card with a paw print and a small jar of fur, and later wildflower seeds sent in memory of a pet. Owners also mention treatment for small pets (mice), and practical details like a clean clinic environment, customer parking, and Wi‑Fi in the waiting room. The practice is also listed as a veterinary nurse training facility.
Our Score (83/100)
St James Veterinary Group Ltd. is an independently owned veterinary practice. The website states it runs its own 24/7 emergency service year‑round, with access to clients’ pet notes and history, and without relying on external parties. Recent reviews back up day‑to‑day work such as vaccinations and check-ups, and also mention confidence using the out‑of‑hours hospital. Experiences vary: most recent reviewers describe clear explanations and calm handling (including with feisty cats), while one reviewer reports a booster visit where the vet didn’t explain the vaccine/exam and suggested unlicensed medication use for future handling.
St James Veterinary Group Ltd. is an independently owned veterinary practice. The website states it runs its own 24/7 emergency service year‑round, with access to clients’ pet notes and history, and without relying on external parties. Recent reviews back up day‑to‑day work such as vaccinations and check-ups, and also mention confidence using the out‑of‑hours hospital. Experiences vary: most recent reviewers describe clear explanations and calm handling (including with feisty cats), while one reviewer reports a booster visit where the vet didn’t explain the vaccine/exam and suggested unlicensed medication use for future handling.
South Wales Equine Vets is an equine-only practice (horses and ponies) with a strong mix of feedback: many owners describe supportive, thorough clinical care (including dental work, vaccinations and end-of-life support), while a minority report serious frustrations around responsiveness and account/billing administration. Concrete examples mentioned by owners include: - Field visits for injuries and emergencies (e.g., a pony kicked; a mare that had gone down), including attempts to help a horse get back up. - End-of-life care where the vet stayed throughout the process; one owner also reports receiving a sympathy card afterwards. - Follow-up after treatment: one owner describes the vet checking in “every other day” with updates. - Dental investigation for weight loss that found “2 broken teeth” and treatment to make the horse comfortable.
South Wales Equine Vets is an equine-only practice (horses and ponies) with a strong mix of feedback: many owners describe supportive, thorough clinical care (including dental work, vaccinations and end-of-life support), while a minority report serious frustrations around responsiveness and account/billing administration. Concrete examples mentioned by owners include: - Field visits for injuries and emergencies (e.g., a pony kicked; a mare that had gone down), including attempts to help a horse get back up. - End-of-life care where the vet stayed throughout the process; one owner also reports receiving a sympathy card afterwards. - Follow-up after treatment: one owner describes the vet checking in “every other day” with updates. - Dental investigation for weight loss that found “2 broken teeth” and treatment to make the horse comfortable.
Little Green Westra presents itself primarily as a licensed and insured kennels-and-cattery operation (dogs and cats), with add-ons like dog daycare, grooming, and “countryside walks,” plus a weekly vet clinic mentioned on its site. One reviewer also mentions being directed to check an app portal (Gingr) for updates and photos during a stay. Recent review experiences are mixed: some owners describe dogs that seem comfortable there (including a dog “always excited to see the staff” on repeat stays), while multiple others report the opposite—no promised updates/photos, difficulty getting through by phone/email, and concerns about dogs returning with strong odours and bedding/blankets returned soaking wet.
Little Green Westra presents itself primarily as a licensed and insured kennels-and-cattery operation (dogs and cats), with add-ons like dog daycare, grooming, and “countryside walks,” plus a weekly vet clinic mentioned on its site. One reviewer also mentions being directed to check an app portal (Gingr) for updates and photos during a stay. Recent review experiences are mixed: some owners describe dogs that seem comfortable there (including a dog “always excited to see the staff” on repeat stays), while multiple others report the opposite—no promised updates/photos, difficulty getting through by phone/email, and concerns about dogs returning with strong odours and bedding/blankets returned soaking wet.