Little Green Westra – Vets in Westra
Clinic Overview
Little Green Westra presents itself primarily as a licensed and insured kennels-and-cattery operation (dogs and cats), with add-ons like dog daycare, grooming, and “countryside walks,” plus a weekly vet clinic mentioned on its site. One reviewer also mentions being directed to check an app portal (Gingr) for updates and photos during a stay.
Recent review experiences are mixed: some owners describe dogs that seem comfortable there (including a dog “always excited to see the staff” on repeat stays), while multiple others report the opposite—no promised updates/photos, difficulty getting through by phone/email, and concerns about dogs returning with strong odours and bedding/blankets returned soaking wet.
Services
From the website summary and reviews, the services described include
- •Kennels and cattery boarding (overnight boarding for dogs; cattery mentioned on the website)
- •Dog daycare
- •Weekly vet clinic (no further detail provided)
- •Grooming (website also mentions bathing and grooming facilities)
- •Training
- •Countryside walks (one reviewer states they paid extra for daily walks and expected walk updates/report cards)
Additional structured clinic data also lists
- •Veterinary Nurse Training facility (no further detail provided in the website summary or reviews)
Pricing
- •One reviewer reports paying just over £1100 for three dogs staying for two weeks (this figure is from a review, not a published price list).
Reviews
4.3 stars from 113 reviews. - Updates/communication is a major point of disagreement: several reviewers say they were promised regular updates/photos (and in one case a report card) but received none, and also report calls/emails not being answered; others describe positive stays without mentioning communication issues.
- •Condition on pickup is also disputed: multiple reviews describe dogs/belongings coming back smelling strongly, with blankets/cushions returned wet (described as urine-smelling), while other reviewers say their dog appeared well looked after and was happy to see staff on return visits.
- •Policies/process notes: one reviewer says they were told they couldn’t go into the kennel area without an appointment/permission from the owner, and that updates would be via the Gingr portal.
Special Services
Animals Treated at Little Green Westra
Animals We Treat
Companion Animals
Farm Animals
Opening Hours – Little Green Westra
Opening Hours
Hours
Reviews for Little Green Westra
Note: Showing the 5 most recent Google reviews out of 113 we track in total. Recent reviews may not be representative of overall sentiment.
Claire Pedrick
6 months ago
Avoid this horrible place Our dog stayed for a weekend and we were told we’d have regular updates on how he had settled in etc but got nothing. Phoned them numerous times but never any answer the same with emails The blanket we took to keep with him had to be thrown because of the terrible smell and his toys had to be washed thoroughly Awful experience
Claire Pedrick
3 months ago
Avoid this horrible place Our dog stayed for a weekend and we were told we’d have regular updates on how he had settled in etc but got nothing. Phoned them numerous times but never any answer the same with emails The blanket we took to keep with him had to be thrown because of the terrible smell and his toys had to be washed thoroughly Awful experience
Elinor Rees
6 months ago
AVOID THIS PLACE I had a deeply upsetting experience with this kennel and would not recommend them to anyone who truly cares about their pet’s well-being. During the entire duration my puppy stayed there, no one answered my calls or responded to my emails — not once. I was promised regular updates, photos, and a detailed report card, especially after his daily walks (which I paid extra for), but received none of it.
Elinor Rees
4 months ago
AVOID THIS PLACE I had a deeply upsetting experience with this kennel and would not recommend them to anyone who truly cares about their pet’s well-being. During the entire duration my puppy stayed there, no one answered my calls or responded to my emails — not once. I was promised regular updates, photos, and a detailed report card, especially after his daily walks (which I paid extra for), but received none of it.
shannon conway
8 months ago
First time I have placed my dog in kennels here. The staff seemed really friendly and my dog appeared to have been well looked after. Will definitely use again
shannon conway
5 months ago
First time I have placed my dog in kennels here. The staff seemed really friendly and my dog appeared to have been well looked after. Will definitely use again
Tom
a year ago
jodie lewis
a year ago
I've used this dog kennel three times now for over a week each time, and I'm very pleased with the service. My dog is always excited to see the staff, which tells me he feels comfortable and well-cared for during his stay. The team is friendly and professional.
jodie lewis
a year ago
I've used this dog kennel three times now for over a week each time, and I'm very pleased with the service. My dog is always excited to see the staff, which tells me he feels comfortable and well-cared for during his stay. The team is friendly and professional.
Family Newman
a year ago
Our three cross breeds stayed for a couple of weeks recently at LGW. Two of them had stayed before with no issues and it was a pleasant experience all around (for dogs and owners). This recent visit however was far from satisfactory. I dropped the dogs off with an IKEA bag containing cushions, familiar blankets, toys, their food and prescribed medication for one of the dogs. I walked towards the kennel area but was told that I could only go in by appointment and with permission of the owner (who wasn’t present). I thought that a little odd but trusted them as my dogs had stayed there previously). I was told we could check in on their app portal (Gingr) for updates and photos during their stay. When I collected the dogs they were smelling quite badly and were a little muddy but staff assured me they had just been running in the field. I was handed the IKEA bag and put it in the car. When I got in the car the smell was overwhelming. When I got home I noticed that every blanket, cushion and vaccination certificates were absolutely soaking wet. The smell indicated it was urine but the wetness suggested it was other fluids (water?) as well. I can only presume that my dogs had spent two weeks sleeping on wet bedding. During our time away we received no information or photos about our dogs. All of the blankets had to be hot washed but the cushions needed to be disposed of as the smell didn’t subside even after two washes. I called the kennel to speak about the situation but (as is usually the case) there was no answer. After a few days I received an email asking me for a review. Prior to the review I emailed them raising my concerns but after 48 hours they have not responded; hence my review here. Suffice to say that we will not be using the services of Little Green Westra again. In short, we paid just over £1100 for three dogs to live in squalor for two weeks.
