Little Green Westra

Little Green Westra presents itself primarily as a licensed and insured kennels-and-cattery business in Westra, with dog daycare, grooming, training and countryside walks, and it also mentions a weekly vet clinic on its site. Recent customer feedback is mixed: some owners describe friendly staff and dogs that seem comfortable on repeat stays, while others report poor communication during boarding and concerns about the condition of pets' belongings on collection. One reviewer also mentions being directed to the Gingr app portal for updates and photos during a stay.

Services

•Boarding and daycare: Dog kennels and a cattery are listed, along with dog daycare.
•Grooming and exercise: The site mentions grooming plus bathing and grooming facilities, as well as training and countryside walks. One recent reviewer says daily walks were available as a paid extra.
•Veterinary-related services: A weekly vet clinic is mentioned on the site. Additional structured information also lists the business as a veterinary nurse training facility.
•Stay updates: One reviewer says owners were told updates and photos would be available through the Gingr app portal during boarding stays.

Pricing

No published pricing information is currently available for this clinic.

People

Recent reviews do not name individual staff members, but some describe the team as friendly and professional.

Reviews

Google shows 4.3 stars from 113 reviews. Recent written feedback is mixed, with both satisfied repeat customers and several strongly negative boarding experiences.

•Some positive reviewers say their dogs appeared well looked after, and one repeat customer said their dog was always excited to see the staff on return visits.
•Communication is the clearest negative theme: several reviewers say they were promised updates, photos or report cards during stays but received none, and that phone calls and emails were not answered.
•A few negative reviews raise concerns about condition on pickup, including dogs smelling strongly, muddy coats, and blankets, cushions or toys being returned soaking wet or needing to be thrown away.
•One reviewer says they were directed to use the Gingr portal for updates and photos, and another says they were not allowed into the kennel area without an appointment and the owner's permission.

Reviews for Little Green Westra

Note: Showing the 10 most recent Google reviews out of 113 we track in total. Recent reviews may not be representative of overall sentiment.

Claire Pedrick

9 months ago

Avoid this horrible place Our dog stayed for a weekend and we were told we’d have regular updates on how he had settled in etc but got nothing. Phoned them numerous times but never any answer the same with emails The blanket we took to keep with him had to be thrown because of the terrible smell and his toys had to be washed thoroughly Awful experience

Elinor Rees

AVOID THIS PLACE I had a deeply upsetting experience with this kennel and would not recommend them to anyone who truly cares about their pet’s well-being. During the entire duration my puppy stayed there, no one answered my calls or responded to my emails — not once. I was promised regular updates, photos, and a detailed report card, especially after his daily walks (which I paid extra for), but received none of it.

shannon conway

11 months ago

First time I have placed my dog in kennels here. The staff seemed really friendly and my dog appeared to have been well looked after. Will definitely use again

Tom

1 year ago

jodie lewis

I've used this dog kennel three times now for over a week each time, and I'm very pleased with the service. My dog is always excited to see the staff, which tells me he feels comfortable and well-cared for during his stay. The team is friendly and professional.

Family Newman

Our three cross breeds stayed for a couple of weeks recently at LGW. Two of them had stayed before with no issues and it was a pleasant experience all around (for dogs and owners). This recent visit however was far from satisfactory. I dropped the dogs off with an IKEA bag containing cushions, familiar blankets, toys, their food and prescribed medication for one of the dogs. I walked towards the kennel area but was told that I could only go in by appointment and with permission of the owner (who wasn’t present). I thought that a little odd but trusted them as my dogs had stayed there previously). I was told we could check in on their app portal (Gingr) for updates and photos during their stay. When I collected the dogs they were smelling quite badly and were a little muddy but staff assured me they had just been running in the field. I was handed the IKEA bag and put it in the car. When I got in the car the smell was overwhelming. When I got home I noticed that every blanket, cushion and vaccination certificates were absolutely soaking wet. The smell indicated it was urine but the wetness suggested it was other fluids (water?) as well. I can only presume that my dogs had spent two weeks sleeping on wet bedding. During our time away we received no information or photos about our dogs. All of the blankets had to be hot washed but the cushions needed to be disposed of as the smell didn’t subside even after two washes. I called the kennel to speak about the situation but (as is usually the case) there was no answer. After a few days I received an email asking me for a review. Prior to the review I emailed them raising my concerns but after 48 hours they have not responded; hence my review here. Suffice to say that we will not be using the services of Little Green Westra again. In short, we paid just over £1100 for three dogs to live in squalor for two weeks.