Specialist Vets in Powys

## Summary Four Crosses Veterinary Centre describes itself as an **independent mixed animal practice** that has been caring for animals for **over 50 years**. The website states it **runs its own out-of-hours service** from the Four Crosses branch, with **two vets on call for emergencies**—something multiple reviewers say they specifically wanted (and one review describes receiving helpful phone advice late at night for a suspected caterpillar-related irritation). Reviews also point to **quick appointment availability** and generally positive experiences, but there are also accounts of **poor front-desk interactions out of hours** and a **problem during a nail clip** that left a dog with a bleeding paw, plus a complaint about **missing transferred history notes**. ## Services Based on the clinic website and recent reviews, the practice offers: - **Small animal services** (one review mentions a **nail clipping** appointment; another mentions ongoing care for an older dog with **arthritis and age-related conditions**). - **Farm animal services** (listed on the website). - **Equine services** (listed on the website). - **Out-of-hours emergency care run by the practice**, based at the Four Crosses branch, with **two vets on call** (website). - One reviewer (not registered with the practice) describes calling at night about a dog that had picked up a “brown fuzzy caterpillar” and receiving **phone guidance that resolved the issue**. - **Pet Health Club** (website). - **Repeat prescriptions** (website). - **Pet travel to the EU** services (website). - **Veterinary nurse training facility** (from the clinic data provided). ## People No staff members are named in the information provided. From the latest reviews: - A **vet giving phone advice out of hours** is described as “kind and helpful,” with the owner reporting their dog recovered after following the advice. - Reception/front-desk experience is **mixed**: one reviewer describes an **out-of-hours receptionist** as rude and hanging up, while another review criticises reception staff as unhelpful/frustrated. ## Reviews **Google rating: 4.8 stars from 184 reviews.** “Themes below are drawn from the latest written reviews available to us.” - **Access and responsiveness:** a reviewer mentions **quick appointment availability**; another valued that the practice **covers its own out-of-hours**. - **Out-of-hours support can be very good, but not consistently:** one owner reports **effective late-night guidance** by phone; another reports an **out-of-hours call handled rudely**, including being hung up on. - **Handling and admin issues raised by a minority of reviewers:** one report of a **nail clip leading to a bleeding paw** and **history notes from a previous vet being lost**. - **General impressions skew positive:** several reviews use brief but consistent descriptors like “professional,” “friendly,” and “knowledgeable,” with one noting “medically excellent” care for an older dog with chronic conditions.

## Summary Aran Vet Centre Ltd appears to be a general small‑animal practice that handles urgent problems quickly when needed (including late-day emergencies and bank holidays, as described by reviewers). Corporate/independent ownership isn’t stated in the information provided. Owners repeatedly mention fast turnaround for emergencies (e.g., an abscess treated within minutes of calling), practical hands-on treatment (like removing a piece of bark stuck in a dog’s nose), and follow-up support such as check-in calls and help with insurance paperwork. ## Services Based on the latest written reviews available to us, owners describe: - **Emergency/urgent appointments**, including late-day emergencies. - **Treatment of infections/wounds**, including a **dog abscess** that was “sorted” quickly. - **Foreign body removal**, specifically removing a **chunk of bark from a dog’s nose**. - **Post-visit follow-up**, including a **call a few days later** to check on a dog’s recovery. - **Help with insurance claims** (support with paperwork/process mentioned by a reviewer). - **Availability on bank holidays** (as reported by a reviewer). ## People - **Sarah** (role not specified): mentioned alongside “the team” and associated with **excellent service**, a **follow-up call a few days after the visit**, and **help with an insurance claim**. ## Reviews **Google rating: 4.9 stars from 38 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - **Speed in urgent cases:** examples include an abscess addressed within about 15 minutes of calling, and rapid treatment during an emergency visit. - **Problem-solving, practical care:** owners describe specific interventions like removing bark lodged in a dog’s nose. - **Follow-up and admin support:** a post-treatment check-in call and assistance with an insurance claim are explicitly mentioned. - **Cost perception:** some reviewers describe fees as “very reasonable,” but no prices are provided.