Four Crosses Veterinary Centre

Four Crosses Veterinary Centre describes itself as an independent mixed animal practice that has been caring for animals for over 50 years. The website states it runs its own out-of-hours service from the Four Crosses branch, with two vets on call for emergencies—something multiple reviewers say they specifically wanted (and one review describes receiving helpful phone advice late at night for a suspected caterpillar-related irritation). Reviews also point to quick appointment availability and generally positive experiences, but there are also accounts of poor front-desk interactions out of hours and a problem during a nail clip that left a dog with a bleeding paw, plus a complaint about missing transferred history notes.

Services

Based on the clinic website and recent reviews, the practice offers

• •Small animal services (one review mentions a nail clipping appointment; another mentions ongoing care for an older dog with arthritis and age-related conditions).
• •Farm animal services (listed on the website).
• •Equine services (listed on the website).
• •Out-of-hours emergency care run by the practice, based at the Four Crosses branch, with two vets on call (website).
• •One reviewer (not registered with the practice) describes calling at night about a dog that had picked up a “brown fuzzy caterpillar” and receiving phone guidance that resolved the issue.
• •Pet Health Club (website).
• •Repeat prescriptions (website).
• •Pet travel to the EU services (website).
• •Veterinary nurse training facility (from the clinic data provided).

People

No staff members are named in the information provided. From the latest reviews

• •A vet giving phone advice out of hours is described as “kind and helpful,” with the owner reporting their dog recovered after following the advice.
• •Reception/front-desk experience is mixed: one reviewer describes an out-of-hours receptionist as rude and hanging up, while another review criticises reception staff as unhelpful/frustrated.

Reviews

Google rating: 4.8 stars from 184 reviews. “”

• •Access and responsiveness: a reviewer mentions quick appointment availability; another valued that the practice covers its own out-of-hours.
• •Out-of-hours support can be very good, but not consistently: one owner reports effective late-night guidance by phone; another reports an out-of-hours call handled rudely, including being hung up on.
• •Handling and admin issues raised by a minority of reviewers: one report of a nail clip leading to a bleeding paw and history notes from a previous vet being lost.
• •General impressions skew positive: several reviews use brief but consistent descriptors like “professional,” “friendly,” and “knowledgeable,” with one noting “medically excellent” care for an older dog with chronic conditions.