Hafren Veterinary Group Limited

Services

• •Veterinary care for small and large animals (as stated by the practice).
• •Urgent/emergency help (in-hours) is referenced in reviews: one owner reports phoning with an urgent issue and being seen very quickly.
• •Pet travel documentation: multiple reviews mention getting paperwork for a puppy to travel to Germany.
• •Veterinary Nurse Training facility (listed in clinic data).

People

• •Isla (vet): mentioned by name in a review; described as kind, calm, and thorough when treating a dog needing urgent help.
• •The wider team is repeatedly described as
• •Quick to organise care over the phone (arranging a prompt appointment in an urgent situation).
• •Good at explaining what’s going on during the appointment (one review specifically notes the vet “explained things well”).
• •Helping nervous pets settle (staff “putting [dogs] at ease” is specifically mentioned).

Reviews

Google rating: 4.8 stars from 196 reviews. “”

• •Fast response when something feels urgent: owners describe getting an appointment quickly after calling for emergency help.
• •Clear communication in the consult: vets are praised for explaining things well.
• •Practical help beyond treatment: travel paperwork for a puppy (for Germany) is mentioned more than once.
• •Handling and approach: staff are described as welcoming and focused on putting pets at ease.