Hafren Veterinary Group

Hafren Veterinary Group is an independent, privately owned practice in Newtown with a history of over 100 years. It is RCVS-accredited, cares for both small and large animals, offers emergency veterinary services, and is a veterinary nurse training facility. Recent feedback remains strongly positive overall, especially for urgent help, clear explanations, and a friendly, compassionate approach, though one recent reviewer raised concerns about invoicing and communication.

Services

•Small and large animal care, in line with the practice’s stated scope.
•Emergency veterinary services, with reviews describing quick help for urgent cases, including a holiday visitor whose puppy was seen promptly and an injured deer brought in after a road accident.
•Pet travel paperwork and documentation, including help preparing paperwork for a puppy travelling to Germany.
•Routine consultations and treatment, with reviewers noting clear explanations from vets and a calm approach that helped pets feel at ease.
•Veterinary nurse training facility status.
•RCVS-accredited practice status.

Pricing

No published pricing information is currently available for this clinic.

People

•Isla (vet) — praised for being kind, calm and thorough during an urgent appointment.
•The wider team is often described as friendly, welcoming, compassionate and helpful, with positive mentions for both clinical care and front-of-house support.

Reviews

Google reviews show a 4.8★ rating from 205 reviews. Recent feedback is mostly very positive, with a broad theme of caring service and good support.

•Urgent and emergency care is a consistent strength, with reviewers praising how quickly the team arranged appointments when animals needed prompt attention.
•Staff manner is frequently highlighted, with comments describing the team as compassionate, welcoming, and willing to go the extra mile.
•Communication in appointments is often praised, including vets explaining findings and treatment clearly and helping pets feel settled.
•There is also useful practical support mentioned, such as pet travel paperwork, while one recent negative review raised concerns about invoicing, communication, and pressure around medication choices.

Reviews for Hafren Veterinary Group

Note: Showing the 10 most recent Google reviews out of 205 we track in total. Recent reviews may not be representative of overall sentiment.

Alena Lewis

2 weeks ago

Jonathan Tiffany

1 month ago

Today I unfortunately had to take such a sweet baby deer to these guys that had been hit by a vehicle on the A483. Although the outcome was not what we had hoped. I just wanted to say thank you the whole team from arrival to finish how amazing they were and proves it’s not all about the money. If I didn’t live in Yorkshire I would certainly bring our animals to you!!! Thank you!! Jonathan

Abigail Baines

They send threatening emails about invoices with services you didn't receive, they judge the owners choices when it comes to their dogs mental and physical health, they are pushy on selling expensive veterinary medicine when it isn't needed, and they don't care for the pets that they see, they just see a paycheck. Communication is lacking outside of harassment via email, and judgemental men on calls that hang up on you when you won't bend over and take the expensive veterinary medication over the current medication your dog is on and was reccomended by previous vets. Much nicer vet options, steer clear of here

Mark Simpson

2 months ago

Doggies liked it 🐾👍👍👍

Jo Harden

4 months ago

Lauren Hughes

8 months ago

Rich & Cath

10 months ago

Fantastic staff and service aways go the extra mile A*********couldn't recommend highly enough

Adrian Cross

11 months ago

Great compassionate staff and vets, would highly recommend

Stu O

Sarah Geenen

1 year ago

We were there to get the paperwork for our puppy to bring him back to Germany. They are super nice and helpful! Love it!