Dog & Cat Vets in Pontypridd

## Summary Park Vets describes itself on its website as one of the oldest veterinary practices (and promotes a “Pet Health Plan”). It’s also listed as a veterinary nurse training facility. Based on the latest reviews, this practice is commonly used for both routine care (boosters, vaccinations and microchipping) and procedures including spays, surgery for eye ulcers, and end-of-life care. Owners repeatedly mention practical, decision-relevant touches such as: being treated fairly regardless of breed, staff explaining options clearly, and in one case a vet answering emails out of hours during post-surgery care. ## Services Services mentioned in the website and/or reviews include: - Pet Health Plan (named on the practice website; details not provided in the available extract) - Veterinary nurse training facility (listed in the clinic data) - Vaccinations (including second vaccination) and yearly boosters - Microchipping - Neutering/spaying (cat spay mentioned) - Treatment of eye ulcers, including surgery (with follow-up communication mentioned) - Euthanasia/putting a pet to sleep (owners describe staff support during the visit) ## People Named team members mentioned in reviews: - **Nadine & Claire**: described as particularly good with dogs; one owner highlights that staff “always explain everything clearly” and helped them feel at ease after bad experiences elsewhere. - **Gabi**: specifically credited with managing a pet’s eye ulcers through to surgery and healing, including answering emails out of hours to check the pet was okay. ## Reviews **4.6 stars from 164 reviews.** The themes below are drawn from the latest written reviews available to us. - Routine visits that owners call out specifically: second vaccination + microchip, first-year booster, and “queries” being answered. - Surgical/procedural care referenced with outcomes: a cat spay; eye-ulcer surgery followed by healing. - End-of-life care: one review thanks staff for how they handled a euthanasia appointment for a long-loved dog. - Handling and attitude toward pets: one owner with an XL Bully says their dog was treated “amazingly” compared with previous vets who reacted negatively to the breed. - Communication and access: clear explanations are mentioned, and one review notes being able to get an appointment quickly; another describes out-of-hours email replies during treatment.

## Summary Treforest Veterinary Clinic is described as a veterinary nurse training facility and, based on owner reports, is set up for both routine care and short-notice urgent appointments. Corporate group ownership isn’t stated in the information provided. Owners repeatedly mention: - **Fast access when something goes wrong**, including “emergency appointments… at short notice” and being fit in “as soon as possible” for accident-prone dogs or flare-ups. - **Ongoing management of chronic problems**, with one owner saying their elderly cat’s **arthritis/over-grooming** was “the only” case where it was brought under control. - **Practical cost-awareness**, including a vet **recommending a cheaper medication** to save money. - **A calm, pet-friendly experience**, with examples like a typically vocal cat staying relaxed in the carrier and a dog comfortable enough to cuddle staff while waiting. ## Services Services and capabilities mentioned across the provided information include: - **Veterinary nurse training facility** (as listed in the clinic data). - **Urgent / emergency-style appointments**, with owners reporting emergency appointments available at short notice and being seen quickly when needed (no specific out-of-hours/24-7 arrangement is described in the reviews provided). - **Vaccinations and boosters**, including annual boosters, with a health check at the appointment. - **Preventive care reminders**, with vaccination due reminders mentioned. - **Chronic condition care**, including treatment for **arthritis** and related issues (over-grooming). - **Diagnosis and ongoing treatment plans**, with one owner describing an “ongoing issue” diagnosed straight away and then managed with ongoing treatment. - **Monthly plan** mentioned by a reviewer as covering “checkups and boosters” (no price or full inclusions provided). ## Reviews **4.8 stars from 430 reviews.** Themes below are drawn from the latest written reviews available to us. - **Speed of getting appointments**, including short-notice emergency slots and quick visits for flare-ups or injuries. - **Clear, attentive consultations**, with vets described as listening to concerns and giving clear advice. - **Calm handling of pets**, with owners noting relaxed cats and dogs that seem comfortable with staff. - **Practical help with costs**, including being offered a cheaper medication option and mentions of “fair prices” (no specific fees quoted). - **Routine care experiences**, including boosters with a check-over, and reminders when vaccinations are due.

## Summary Pontypridd Vets4Pets appears to be a Vets4Pets franchise (one reviewer describes it as a “vet-led franchise” and “owned by big 6”) and is listed as a **veterinary nurse training facility**. Reviews suggest it’s set up for routine GP vet work for cats and dogs (check-ups, parasite control, diagnostics, dentistry), with some owners valuing the **WhatsApp communication option** and the practice’s willingness to provide **written prescriptions** so they can shop around for medication prices. Feedback is mixed in ways that matter: some owners say they’ve **never felt pushed into anything** and have had **dental treatments come in under the quote**, while others describe feeling **pressured into repeat blood tests** and raise concerns about **medication pricing**. ## Services Based on the structured clinic data and the latest reviews, services mentioned include: - **Veterinary nurse training facility** (listed in clinic data) - **Blood tests/diagnostics** (mentioned repeatedly in reviews, including for diarrhoea and for a high temperature) - **Dental treatments** (two cats’ dental procedures referenced; costs reportedly came in under the quote) - **Flea and worm treatment** (routine parasite treatment referenced) - **Injection treatment for skin/allergy symptoms** (one review describes an injection given after scratching was attributed to allergy) - **Written prescriptions** (reviewers say the practice will provide written prescriptions so owners can source flea treatment elsewhere) - **WhatsApp communication** (used for ongoing questions/updates, including around a terminally ill cat) - **General consultations/check-ups** (routine check-up referenced) ## Pricing Only prices explicitly mentioned in reviews: - **£76** for antibiotic eye drops (one reviewer says they found the *same* drops elsewhere for **£8**; they note this **did not include the consultation fee**) - **£369.41** for blood tests (cat with diarrhoea; reviewer felt tests were unnecessary) - **£148** for an injection (given when scratching was diagnosed as allergy; reviewer later said fleas were still present) ## People - **Andrea** (named in reviews; described as part of “Andrea & her team”). One owner managing a terminally ill cat says the team spent time helping them decide on the right course of action, supported lots of questions, and communicated via WhatsApp. - **Reception staff** are specifically mentioned as helpful in one recent review. - **Nursing team** is described in an older review as asking about cats’ personalities before taking them into consult rooms and taking time with them. ## Reviews **4.4 stars from 273 reviews.** Themes below are drawn from the latest written reviews available to us. - **Communication and support:** owners describe patient handling of anxious owners/pets, ongoing messaging via **WhatsApp**, and staff taking time to talk through options (including end-of-life decision-making). - **Costs and value concerns (conflicting experiences):** some owners say dental work came in **under the quote** and appreciate getting **written prescriptions** to manage medication costs; others report very high charges for specific medications and feel pressured into **expensive, repeat blood tests**. - **Diagnosis/treatment disputes:** one reviewer says their cat was told it was an allergy (and paid for an injection) but later found fleas still present; they report the practice refused a refund. - **Practical experience of visits:** one recent review mentions **short waits** and **easy parking**.