Specialist Vets in Llantrisant

## Summary Maes Glas Vets Limited is set up for on-site diagnostics and procedures, with a dedicated operating theatre, digital radiography, ultrasound, modern dental equipment, and an in-house lab for blood work and microscopy (per the clinic website). The clinic also states it can carry out emergency operations on site. From recent reviews, owners most often mention vets explaining examinations step-by-step, calm handling for stressed dogs, and the team accommodating extra treatment needs during routine appointments. A practical downside raised by one reviewer was a longer wait to collect pre-ordered flea and worm tablets that hadn’t been prepared in advance. ## Services Based on the clinic website and the latest reviews, services/capabilities mentioned include: - **Emergency operations on site** (stated by the clinic) - **Surgery/operations** supported by a **dedicated operating theatre** (stated by the clinic) - **Diagnostic imaging:** **digital radiography (X‑ray)** and **ultrasound scanning** (stated by the clinic) - **In-house laboratory testing** for **blood work and microscopy** (stated by the clinic) - **Dentistry** supported by **modern dental equipment** (stated by the clinic) - **Vaccinations** (review example: a dog receiving a vaccination and staying comfortable) - **Parasite control medication** (review example: flea and worm tablets requested alongside an appointment) - **Additional treatment arranged during a routine visit** when requested (review example: “accommodated my pet’s needs without hesitation”) - **Veterinary Nurse Training facility** (structured clinic data) ## Reviews **Google rating: 4.7 stars from 302 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Clear, in-the-moment explanations during exams:** one owner described the vet explaining everything “as they are going along” and giving advice when needed. - **Handling anxious/stressed pets:** one reviewer said the vet dealing with their “very stressed” dog was calm and efficient. - **Accommodating care needs beyond the booked appointment:** a reviewer said they asked for further treatment at a routine appointment and the practice accommodated this without hesitation. - **Pet comfort and small touches at reception:** one owner noted the receptionist made a fuss of their dog and offered a treat; another said their dog wasn’t concerned during a vaccination. - **Occasional process delay:** one reviewer reported waiting longer than expected for flea/worm tablets that had been ordered weeks earlier and weren’t prepared ahead of collection.

## Summary Live Well Vets Ltd operates as its own practice (one reviewer explicitly mentions transferring from “a large chain” to Live Well Vets). The website also describes building a “new vet practice” and documents the process via a blog. From the available information, the clinic appears set up for routine pet care and ongoing condition management, with owners mentioning treatment for itchy ears/coat and care for a diabetic dog, plus visits with small pets (guinea pig; ferrets mentioned). Review signals are mostly very positive (kindness in emotional visits; patience with vet-nervous dogs; issues addressed on the first visit), but there’s a recent 1‑star review alleging a very high quoted price for ferret hormone injections and questioning the clinic’s priorities. Concrete specifics mentioned by owners include: - An itchy ears/coat problem being addressed on the first visit, with the dog later described as “completely itch free.” - Staff patience with a dog that is “terrified of vets,” with the dog reportedly staying calm during visits. - Compassion during an “very emotional visit.” - A quoted cost of **£250 per ferret** for a hormone injection (from one recent review), which the reviewer felt was unreasonable. ## Services Based on the website summary and the latest reviews available to us, services referenced include: - General veterinary appointments for dogs and small pets (guinea pig mentioned). - Skin/ear problem assessment and treatment (itchy ears and coat). - Ongoing condition care (diabetic dog mentioned). - Ferret care is sought by at least one owner; a hormone injection to prevent illness is specifically mentioned (in a complaint about pricing). - Out-of-hours: the website states that outside opening hours, clients are advised to call the regular clinic number. The structured clinic data also lists the practice as a **Veterinary Nurse Training facility**. ## Pricing - A recent reviewer reports being quoted **£250 per ferret** for a hormone injection (total **£750** for three ferrets). No other prices are mentioned in the provided sources. ## People Named individuals mentioned in reviews: - **Georgia (locum vet)**: described by one owner as “professional and knowledgeable,” and as making a “big fuss” of their diabetic dog during the first visit. - **Greg**: mentioned as helping the same owner feel at ease and being “really lovely to chat to.” Other people-related themes grounded in specific examples: - Reception team: one owner says reception were “helpful and friendly” and that they “didn’t feel [they] were a bother.” - Handling anxious pets: multiple owners describe staff being patient with a dog that is very scared of vets, and one review notes dogs “didn’t even realise they were in a vets.” ## Reviews **4.9 stars from 59 reviews.** Themes below are drawn from the latest written reviews available to us. - Owners commonly describe calm, patient handling—especially for pets that are anxious or fearful about vet visits. - Several reviews focus on compassion in difficult situations, including one describing an “emotional visit.” - Practical outcomes are mentioned, such as itchy ears/coat being addressed on the first visit and the dog becoming “completely itch free.” - There is a clear conflict on cost/value: one recent 1‑star review alleges a high price quote for ferret hormone injections and interprets this as profit-driven, while the rest of the recent written feedback is strongly positive about care and service.

## Summary This is a Vets4Pets practice run as **Companion Care (Llantrisant) Ltd** (part of the Vets4Pets group). The clinic is set up for routine and surgical work, with an **operating theatre**, **hospital ward**, **isolation unit**, and **in‑house lab** support. Recent reviews frequently mention **planned procedures** (including **neutering** and **dental surgeries**) with **post‑op medication and dietary advice**, plus **follow‑up contact after surgery**. One recent 1‑star review describes being refused help in an emergency and wanting at least basic triage advice, which conflicts with other owners’ accounts of supportive care. ## Services Based on the clinic website and recent reviews, services/capabilities mentioned include: - **Surgery** (owners specifically mention **neutering** and a dog having an **operation** with recovery “on the mend”) - **Dentistry**, including **dental surgeries** - **Diagnostics / monitoring**: **in‑house laboratory**, **biochemistry**, **haematology**, **blood pressure monitoring**, and **X‑ray** - **Inpatient care facilities**: **hospital ward** and **isolation unit** - **Long‑term condition support** (one owner describes ongoing care for a **diabetic** pet over an extended period) - **Repeat prescriptions / medication supply**: owners mention post‑op meds, dietary advice, and repeat prescriptions via **WhatsApp and email**; another review mentions regular medication being posted after periodic email confirmation - **Out-of-hours care**: stated as provided by **V.E.T.S Ltd** (as the clinic’s out‑of‑hours provider) - **Veterinary Nurse Training facility** (listed in the structured clinic data) ## People - **Lily (vet)**: named as performing a neutering operation; the owner reports questions were answered about the procedure and that Lily **followed up a couple of days later** to check healing. - **Veterinary team and staff (general)**: repeatedly credited in reviews with **post‑procedure support** (medication supplied, dietary advice) and handling end‑of‑life care in a way described as **“dignified”** during euthanasia for a long‑term diabetic pet. ## Reviews **Google rating: 4.4 stars from 214 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Post‑op communication and aftercare**: dental surgeries and neutering are described alongside clear explanations, supplied medications, dietary advice, and one report of a follow‑up check‑in a couple of days after surgery. - **Medication management is a recurring topic**: owners mention repeat prescriptions handled via **WhatsApp/email**, and another review describes a system where they receive an **email every three months** to confirm details and then medication is **posted** “at no extra fee.” - **End‑of‑life care noted positively**: one owner describes sustained support for a diabetic pet and a “very dignified” process when their pet passed. - **Emergency access concern**: one recent reviewer reports being told the practice couldn’t help during an emergency and felt even minimal triage guidance was missing—this sits alongside other reviews describing attentive care for planned treatments.