Live Well Vets Ltd

Live Well Vets Ltd operates as its own practice (one reviewer explicitly mentions transferring from “a large chain” to Live Well Vets). The website also describes building a “new vet practice” and documents the process via a blog. From the available information, the clinic appears set up for routine pet care and ongoing condition management, with owners mentioning treatment for itchy ears/coat and care for a diabetic dog, plus visits with small pets (guinea pig; ferrets mentioned). Review signals are mostly very positive (kindness in emotional visits; patience with vet-nervous dogs; issues addressed on the first visit), but there’s a recent 1‑star review alleging a very high quoted price for ferret hormone injections and questioning the clinic’s priorities.

Concrete specifics mentioned by owners include

• •An itchy ears/coat problem being addressed on the first visit, with the dog later described as “completely itch free.”
• •Staff patience with a dog that is “terrified of vets,” with the dog reportedly staying calm during visits.
• •Compassion during an “very emotional visit.”
• •A quoted cost of £250 per ferret for a hormone injection (from one recent review), which the reviewer felt was unreasonable.

Services

Based on the website summary and the latest reviews available to us, services referenced include

• •General veterinary appointments for dogs and small pets (guinea pig mentioned).
• •Skin/ear problem assessment and treatment (itchy ears and coat).
• •Ongoing condition care (diabetic dog mentioned).
• •Ferret care is sought by at least one owner; a hormone injection to prevent illness is specifically mentioned (in a complaint about pricing).
• •Out-of-hours: the website states that outside opening hours, clients are advised to call the regular clinic number.

The structured clinic data also lists the practice as a Veterinary Nurse Training facility.

Pricing

• •A recent reviewer reports being quoted £250 per ferret for a hormone injection (total £750 for three ferrets). No other prices are mentioned in the provided sources.

People

Named individuals mentioned in reviews

• •Georgia (locum vet): described by one owner as “professional and knowledgeable,” and as making a “big fuss” of their diabetic dog during the first visit.
• •Greg: mentioned as helping the same owner feel at ease and being “really lovely to chat to.”

Other people-related themes grounded in specific examples

• •Reception team: one owner says reception were “helpful and friendly” and that they “didn’t feel [they] were a bother.”
• •Handling anxious pets: multiple owners describe staff being patient with a dog that is very scared of vets, and one review notes dogs “didn’t even realise they were in a vets.”

Reviews

4.9 stars from 59 reviews. - Owners commonly describe calm, patient handling—especially for pets that are anxious or fearful about vet visits.

• •Several reviews focus on compassion in difficult situations, including one describing an “emotional visit.”
• •Practical outcomes are mentioned, such as itchy ears/coat being addressed on the first visit and the dog becoming “completely itch free.”
• •There is a clear conflict on cost/value: one recent 1‑star review alleges a high price quote for ferret hormone injections and interprets this as profit-driven, while the rest of the recent written feedback is strongly positive about care and service.