Live Well Vets Ltd – Vets in Llantrisant
Clinic Overview
Live Well Vets Ltd operates in Llantrisant as an independent practice rather than part of a larger chain. The clinic offers general veterinary care for dogs and small pets, with ongoing condition management, support for nervous animals, and out-of-hours contact via the usual phone number. Recent feedback remains strongly positive overall, with particular praise for kindness, clear explanations, and calm handling, alongside a small number of complaints about pricing and a disputed treatment decision.
Services
- •General veterinary care for dogs and small pets, with owners specifically mentioning dogs, guinea pigs and ferrets.
- •Routine and ongoing medical care, including management of longer-term conditions such as diabetes.
- •Skin and ear treatment, with one owner saying their dog’s itchy ears and coat were addressed on the first visit and later became completely itch free.
- •Dental care, including treatment for an ageing Jack Russell’s dental problems.
- •Support for anxious or nervous pets, with several owners praising the team’s patient, understanding approach and positive handling.
- •Assessment, testing and referral when needed, with one recent review describing thorough testing followed by referral to a specialist.
- •End-of-life support, with a recent owner highlighting a prompt appointment and compassionate care during a goodbye visit.
- •Ferret care, including owner enquiries about hormone injections.
- •Out-of-hours arrangements are handled through the practice’s usual phone number.
- •The practice is also listed as a Veterinary Nurse Training facility.
Pricing
Available published prices indicate the clinic sits around average relative to similar practices. Most reviews focus on the standard of care rather than cost, though one owner felt a quoted price of £250 per ferret for a hormone injection was too high.
People
- •Maggie: praised for caring, empathetic support during an end-of-life visit.
- •Charlie: described as fantastic with Simba and helping make the visit a positive experience.
- •Georgia (locum vet): previously praised as professional and knowledgeable during a first visit for a diabetic dog.
- •Greg: mentioned by name as reassuring and lovely to talk to.
- •Reception team: described as helpful and friendly, with owners saying they felt welcomed rather than dismissed.
Reviews
Google rating: 4.9/5 from 69 reviews.
- •Recent feedback is largely very positive, with many owners describing the team as kind, caring and supportive when pets are unwell and owners are stressed.
- •Several reviews highlight clear communication and thorough care, including careful explanation of possible causes, testing, and referral to a specialist when needed.
- •Owners also mention good handling of nervous dogs, compassionate support at end-of-life, and successful treatment for issues such as dental problems and itchy ears.
- •A small number of negative reviews stand out, including one complaint about refusal to treat or see a dog in certain circumstances and another about the quoted cost of ferret hormone injections.
