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Shepherds “The Vets” Ltd is an independent small-animal practice in Porthcawl and is RCVS accredited. The practice offers diagnostic and treatment facilities, and its website states a 24/7 emergency service for registered clients via its hospital. Recent feedback is consistently very positive, with owners highlighting calm routine appointments, helpful reception support, and prompt help in urgent situations.
Hafren Veterinary Group presents itself as an independent, privately owned practice that has been established for over 100 years and is RCVS accredited. It appears set up for routine appointments as well as urgent cases, including weekend emergencies, with reviews also mentioning second-opinion consultations and end-of-life care. Recent feedback is broadly positive about the team’s kindness, communication, and handling of sensitive situations.
- •Long-term clients often describe the vets and nurses as excellent, professional, kind, and caring, with several saying they have used the practice for years. - Recent positive comments mention a patient vet with an elderly dog, clear advice during appointments, and thoughtful handling of a dog that was uncomfortable around other dogs. - Reviews also point to practical clinical care, including thorough examination and sample-taking.
- •Positive comments mention empathy and consistently good service. - A long-term client gave particular praise to Richard for explaining everything clearly. - One reviewer said they were seen quickly, and another highlighted swift, professional guinea pig care.
- •Written feedback is mixed, with some owners describing the team as caring, helpful, and supportive in stressful situations. - Positive comments mention clinical improvement after treatment, particularly for allergy and ear problems. - Some reviews also praise the visit experience, describing staff as friendly and the environment as clean.