Shepherds 'The Vets' Ltd

Shepherds “The Vets” Ltd is an independent small-animal practice and is Royal College of Veterinary Surgeons (RCVS) accredited. The website describes diagnostic and treatment facilities and a 24/7 emergency service for registered clients (provided via their hospital). In the latest reviews available to us, owners most often point to calm, efficient routine appointments (annual check-ups, boosters and nail trims), same-day help in urgent situations (including for a non-registered visiting dog), and reception staff helping with practical admin such as microchip issues.

Services

• •Small animal care for dogs, cats, and rabbits (website).
• •Vaccinations (website; also mentioned in reviews as “second vaccination” and “annual check up & booster”).
• •Nail trimming (review: cat remained relaxed during nail trim).
• •Microchip support/admin (review mentions help resolving a microchip issue and being given information needed).
• •Repeat prescriptions ordering (website).
• •Nurse clinics (website: complimentary consultations on a range of topics).
• •K-Laser therapy (website).
• •EU travel support (website).
• •Cremation and burial options (website).
• •Emergency care: website states in-house 24/7 emergency service at their hospital for registered clients.

Pricing

• •Premier Pet Care Plan is mentioned on the website, but no prices or inclusions are provided in the data available to us.

People

• •Debbie (reception) is repeatedly named in reviews as friendly and helpful; one owner specifically mentions being supported at reception during a routine booster appointment.
• •Liz (reception) is named alongside Debbie for making a new client feel welcome during registration/first visit.
• •A male vet is described in one review as “friendly” and “super efficient,” and the owner notes their cat stayed relaxed and calm throughout the exam and nail trim.
• •Reviews also mention vets being good with nervous dogs, with one owner highlighting their dog’s first visit and how the vet handled the pet’s nerves.

Reviews

Google rating: 4.7 stars from 70 reviews. “”

• •Routine care described as smooth and low-stress: annual check-ups, boosters, and even a nail trim where a normally-stressed cat was “very relaxed & calm.”
• •Emergency help mentioned: one reviewer says their dog was seen straight away as an emergency despite not being registered (they were visiting), and reports good recovery afterwards.
• •Front-desk support stands out: multiple reviews name reception staff for welcoming owners and pets, remembering pets, and helping with microchip-related questions.
• •Handling anxious pets: a nervous dog’s first visit is described positively, with the vet noted as “very good” with the dog.