Afon Veterinary Centre

Afon Veterinary Centre appears to be a general veterinary practice that also sees small pets (one owner specifically mentions a vet who was knowledgeable with guinea pigs). Reviews describe being fitted in quickly for an appointment and having procedures/issues explained clearly (a vet named Richard is singled out for taking time to explain). There’s also a clear policy signal around its “pet plan”: one reviewer says treatment was refused until overdue plan payments were cleared, while other recent reviews emphasise empathy and “always good service.”

Services

Based on the information available in reviews, the clinic is referenced for

• •General veterinary consultations and treatment (multiple repeat clients mention ongoing use over years).
• •Small mammal care: guinea pig problem handled “very swiftly” and “professionally,” with the vet described as knowledgeable.
• •Appointment flexibility: one reviewer reports being “fit… in very quickly.”

People

• •Richard (vet): praised for communication—“takes the time to explain everything.”
• •Tracy (receptionist): one reviewer criticises her tone on phone/in-person interactions, saying it made them uneasy and contributed to changing practices.

Reviews

4.4 stars from 103 reviews. - Empathy and reassurance: one recent reviewer explicitly highlights the empathy shown.

• •Clear explanations from the vet: a long-term client gives “huge praise” to Richard for explaining things thoroughly.
• •Speed of being seen: one reviewer says they were fitted in quickly and their pet’s issue was dealt with swiftly.
• •Policy and service consistency concerns: one reviewer alleges care was refused until overdue pet-plan payments were paid; another says service had “reduc[ed]” over time and reports an unapproachable reception experience.