Emergency Vets in Cwmbran

## Summary Sanders Veterinary Surgery offers routine and surgical care for cats, dogs and several small pets (including rabbits, guinea pigs, ferrets and hamsters), with on-site diagnostics such as digital X‑ray, ultrasound/echocardiography and an in‑house lab listed on its website. It also promotes a Pet Health Club®/Pet Health Club® Plus membership scheme, which includes “unlimited consultations” as a plan feature, plus 24/7 access to an online vet (while specialist/referral/out‑of‑hours consultations are noted as excluded from the plan). From the latest reviews available to us, owners repeatedly mention: - A calm, clean practice environment and a welcoming reception team. - Clear explanations “without medical jargon,” including for anxious pets (e.g., letting a nervous cat explore the room first). - Hands-on peri‑operative care, with one owner describing strong pre‑ and post‑op support around kitten spays. - Support in difficult situations, including a respectful euthanasia experience described during COVID. ## Services Services listed on the clinic website include: - **Preventive care:** vaccinations, puppy checks, weight clinics, microchipping, worming & flea treatment. - **Surgery and procedures:** neutering, soft‑tissue surgery, dentistry. - **Diagnostics and medical work‑ups:** digital radiography, ultrasonography, echocardiography, in‑house laboratory, dermatology, endoscopy. - **Nurse-led and routine appointments:** Nurse Clinic, nail clipping, anal gland expression. - **Small pet care:** rabbit teeth clip (and the practice states it treats rabbits, guinea pigs, ferrets and hamsters as well as cats/dogs). - **Travel/admin:** pet passports. - **Behaviour support:** behaviour and training advice. Other capabilities noted in the provided clinic data: - **Emergency veterinary services (24/7 or extended hours)** are listed as available. - **Veterinary Nurse Training facility** is listed. ## People Team members named on the clinic website: - **Paula Brzenczek** (Practice Manager) - **Danielle Mitchell** (Clinical Director) - **Constanze Black** (Veterinary Surgeon) - **Laura Humphreys** (Senior Veterinary Surgeon) - **Shelley Loder** (Head Veterinary Nurse) - **Kim Hawkins** (Registered Veterinary Nurse) - **Hayley Weaver** (Registered Veterinary Nurse) - **Darcy Mcging** (Registered Veterinary Nurse) What owners highlight in reviews (without naming individuals): - Reception staff are described as **welcoming** and as helping pets feel comfortable on arrival. - Vets are repeatedly described as **informative**, including explaining options in plain language and handling nervous cats gently (e.g., allowing a frightened cat time to explore the consult room). - Nursing and vet teams are mentioned in the context of **emergencies** and **peri‑operative care** (pre‑ and post‑op support after spays). ## Reviews **Google rating: 4.9 stars from 474 reviews.** **Themes below are drawn from the latest written reviews available to us.** - Owners repeatedly mention a **friendly, welcoming reception** and a **calm** feel to visits. - Several reviews focus on **communication**, including explanations that are easy to understand and supportive decision-making. - **Handling of pets** is a recurring point: “massive fuss” made of dogs, and gentle approaches for anxious cats (including letting them settle in the room). - Specific clinical events are mentioned positively, including **spays with strong pre‑/post‑op care**, **help in emergencies**, and **respectful support during euthanasia**.