Dog & Cat Vets in Abergavenny

## Summary Riverside Veterinary Care Ltd offers routine veterinary care alongside extended-hours emergency veterinary services, and it’s also listed as a veterinary nurse training facility. The website mentions new monthly “Care Packages” (health plans) starting at **£11/month**. Recent reviews focus heavily on emotionally difficult visits (including support around a dog’s death at home), with multiple owners describing staff taking time to read the situation and handle pets gently. There are also negatives raised about pricing for parasite treatments and about how a found, unchipped puppy situation was handled. ## Services - **Emergency veterinary services** (listed in clinic data as 24/7 or extended hours). - **General vet consultations and advice** (owners mention “thorough” approaches and advice given). - **End-of-life support** is referenced in reviews, including staff support when an owner brought in a dog that had passed at home. - **Microchip scanning** (staff checked a found puppy for a tag/chip, but it was not tagged). ## Pricing - **Care Packages / health plans:** from **£11/month** (website). - One reviewer reports the clinic charged **almost 40% more** for **cat worming and tick spot-on** compared with pet stores/online (review; no exact £ amount given). ## People - **Louie**: mentioned for being “compassionate and empathetic” during an “emotional and extremely sad visit.” - **Connor**: mentioned for being “wonderful” and compassionate when an owner called after their dog died at home, and again on arrival. ## Reviews **4.8 stars from 201 reviews.** “Themes below are drawn from the latest written reviews available to us.” - **Support during distressing situations:** multiple owners describe staff compassion and sensitivity during bereavement-related visits and conversations. - **Handling and comfort for pets:** owners mention dogs being treated gently and made to feel comfortable, with a “thorough” approach. - **Friendly, welcoming experience:** switching to the practice is described positively, with staff putting both dog and owner at ease. - **Pricing concern raised:** one review criticises the cost of cat worming and tick spot-on as significantly higher than elsewhere. - **Disputed handling of a found puppy:** one reviewer reports being told an unchipped puppy brought in would become their responsibility and that leaving it would count as abandonment; they describe the interaction as upsetting.

## Summary Abbey Veterinary Centre is a small-animal practice that says it has been caring for pets since the 1980s. It’s listed as a veterinary nurse training facility and as offering emergency veterinary services (described in the clinic data as 24/7 or extended hours, with no further detail provided). Recent reviews most often mention routine preventative care (first vaccinations, boosters and health checks), the practice fitting pets in at short notice, and supportive handling around end-of-life situations. Pricing feedback is mixed: one reviewer reports steep costs for vaccines (including a rabies jab), while another says pricing felt open and honest. ## Services - Small-animal veterinary care (stated by the clinic website summary). - Vaccinations, including: - First vaccinations for a litter (review). - Booster vaccination and a health check (review). - Rabies vaccination (review, with a stated price in that account). - Appointments for unwell pets (a puppy described as ill) (review). - Ongoing treatment plans and discussions of procedure options for an elderly dog (review). - Support around euthanasia / saying goodbye to a pet (review). - Emergency veterinary services are listed in the clinic data (described as “24/7 or extended hours”), but no specific out-of-hours process is provided in the inputs. ## Pricing - Rabies jab: **£138** (one reviewer’s stated cost). - One reviewer says “prices seem to increase on every visit,” while another says pricing was “open and honest,” so experiences appear to differ. ## People - **Gary** (vet): mentioned for being “upfront and open” about procedures and options during an ongoing treatment plan for an elderly dog, which the owner found helpful for decision-making. - **Cheryl** (front desk/reception): singled out as particularly helpful by name. ## Reviews **Google rating: 3.9 stars from 101 reviews.** **Themes below are drawn from the latest written reviews available to us.** - Routine care is frequently referenced (first vaccinations, boosters, health checks), with owners describing smooth visits and pets recovering well after vaccination in one case. - Access and scheduling: multiple reviewers mention getting in quickly for appointments and being fitted in last minute. - Communication and decision support: one detailed review describes the team being clear about procedure options during ongoing treatments, rather than presenting a single path. - End-of-life support is mentioned in more than one review, including compassion when a pet died and when owners had to say goodbye. - Pricing is the main negative theme in the latest set: one reviewer reports a rabies vaccination at £138 and compares it unfavourably to another practice, while another reviewer specifically says pricing felt open and honest.